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Biographical Information

Dr. Nick Milton

Director and co-founder, Knoco Ltd.

Dr. Nick Milton is director and co-founder of Knoco Ltd. and has more than 21 years of experience working in KM, e-mail

Articles by Dr. Nick Milton

Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional

Exactly how can business needs lead the development of the KM strategy? To determine this, you need to work out what the key organizational drivers or imperatives for KM actually are, gathering data through interviews or through workshops. It also means, for example, that IT does not lead your KM program; IT supports your KM program and is a stakeholder and governance team participant.