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Biographical Information

Stephanie Barnes

KM consultant,
Missing Puzzle Piece Consulting

Stephanie Barnes has more than 20 years of experience in knowledge management and is currently a KM consultant at Missing Puzzle Piece Consulting,

Articles by Stephanie Barnes

Designing a Successful KM Strategy: A Guide for the Knowledge Management Professional

Exactly how can business needs lead the development of the KM strategy? To determine this, you need to work out what the key organizational drivers or imperatives for KM actually are, gathering data through interviews or through workshops. It also means, for example, that IT does not lead your KM program; IT supports your KM program and is a stakeholder and governance team participant.