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Biographical Information

Cheryl McKinnon

Principal Analyst, Forrester Research

Cheryl McKinnon is a principal analyst at Forrester Research, serving enterprise architecture professionals, e-mail

Articles by Cheryl McKinnon

Achieving ECM program excellence

5 trends are reshaping records management

The public sector, in particular, has begun to drive significant change in the software acquisition landscape by calling for deliberate adoption of open standards and open source...

The New World of Social Media
Enterprise 2.0 in Action

The world of work is changing. Disruptive forces are at play in business and are compelling organizations to rethink traditional content communication and the way we define an information worker. We must address these disruptive forces to stay competitive, deliver services, manage risk and costs and protect the corporate memory resident in employees and applications. A more social workplace and marketplace raises productivity even as resources become scarce...

Are You Ready for Enterprise 2.0?
What Records Managers Need to Know

On July 30, 2008, the US Securities and Exchange Commission (SEC) unanimously voted to look at websites—specifically interactive technology—as new ways to channel communication between corporations and the investor community. According to a statement made by SEC chairman Christopher Cox...

Building an Enterprise Vision of Content Management

The year 2001 was a watershed in the evolution of records management as a profession. The compliance pressures that ensued have dominated how many organizations think about business content—how they capture, retain and ultimately dispose of that content. More recently, the goal is to become more prepared as a business that can thrive in an era of litigation and new electronic evidentiary rules.

Is It Time to Take The Spotlight Off Compliance?

In the five years since 2001, the electronic records management landscape has become dominated by pressures and compliance requirements that reflect a shift...

Challenges Facing the Public Sector An Infrastructure for 21st Century Government

The RM Challenge of Electronic Communications