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Biographical Information

Steve Goodfellow


Steve Goodfellow is president of Access Systems Consulting (, an independent consulting and education firm specializing in records and information management, business process improvement and disaster preparedness, e-mail

Articles by Steve Goodfellow

Standing at the RIM chasm

The bottom line is that organizations need a solid strategy to manage all of their content—the good (records), the relevant (work in process, reference, etc.) and the bad (what we no longer need).