Biographical Information
Mark Travers
Senior Product Marketing Manager
BPM & FSI Solutions
EMC Documentum
508-435-1000
Mark Travers is a senior product marketing manager for EMC’s BPM products. He brings more than 16 years of experience designing and implementing ECM and BPM solutions. He is responsible for the EMC Documentum Process Suite product offering.
Articles by Mark Travers
Producing a Successful BPM Project
Strategic recommendations to reduce risk and
increase success
21 Jul 2009
In order to compete effectively in the 21st century, many organizations are designing powerful and unique business processes, and automating these processes with business process management (BPM) technologies. These organizations recognize that their financial performance and the quality of service they provide to their customers are intimately tied to their business processes. For this reason, many organizations consider BPM to be a vital strategic technology that has the power to decrease costs, increase productivity, provide high-quality customer services levels and realize a respectable ROI for their investment. According to a Gartner BPM Survey of more than 50 companies, 78% of the firms reported an ROI of more than 15%. BPM enables organizations to design, automate, monitor and actively control...
Business Process Management
A Strategic Imperative for a Down Economy
06 Jan 2009
It may seem counter-intuitive, but a declining economy can serve as an ally in building a lean, thriving organization—if you know how to use it to your advantage. An economic downturn compels some organizations to shift focus primarily to the reduction of unnecessary expenses. Consequently, many business and IT leaders—facing tightening budgets—simply abandon some projects and compromise others by cutting back...