Nominations for the 2022 KMWorld Readers’ Choice Awards Extended to July 5

Biographical Information

Peter Dorfman

Principal consultant at Leveraged Technology

Peter Dorfman is principal consultant at Leveraged Technology, a professional services firm focused on customer service and support for corporate clients. He is ITIL-certified, and has been involved in KM initiatives since 1990, e-mail

Articles by Peter Dorfman

ITIL 3: executive validation for KM

Information technology is the nervous system of every enterprise.