Biographical Information
Brent Hayward
Vice president of professional services for the Americas
650-246-5000
As vice president of professional services for the Americas, Brent Hayward is responsible for InQuira’s new and existing customer account delivery, professional services sales, implementation methodology and services operations management. Prior to InQuira, Brent worked at Accenture selling, architecting and implementing large-scale global application solutions in the communications and high-tech industries. He has significant account management and leadership experience driving multi-year transformational programs with global geographic scope and staffing, in addition to holding an operations role for the $200 million North American media and entertainment segment.
Articles by Brent Hayward
Implementing Knowledge Management: Key Planning Considerations
30 Oct 2007
Today's consumers expect fast and convenient online self-service, and they demand knowledgeable, responsive support...