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Biographical Information

Brent Hayward

Vice president of professional services for the Americas

650-246-5000

As vice president of professional services for the Americas, Brent Hayward is responsible for InQuira’s new and existing customer account delivery, professional services sales, implementation methodology and services operations management. Prior to InQuira, Brent worked at Accenture selling, architecting and implementing large-scale global application solutions in the communications and high-tech industries. He has significant account management and leadership experience driving multi-year transformational programs with global geographic scope and staffing, in addition to holding an operations role for the $200 million North American media and entertainment segment.

Articles by Brent Hayward

Implementing Knowledge Management: Key Planning Considerations

Today's consumers expect fast and convenient online self-service, and they demand knowledgeable, responsive support...