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KMWorld 2021 Sourcebook and Buyers' Guide

The KMWorld Sourcebook and Buyers' Guide assists IT and business decision makers as they continue to navigate the major technologies and trends shaping digital transformation today.

KMWorld 2021 Knowledge Management Priority Survey

For many organizations, knowledge management provides the essential scaffolding for systems involving collaboration and information sharing, customer-facing protocols, workflow and business processes, and much more. However, the past year has thrown a wrench into the plans of many companies, causing them to revise their work processes and reconsider their road maps for the future. To better understand current trends in knowledge management—including the impact of COVID-19 on remote work, plans for technology adoption, and how future goals may be changing—Unisphere Research, a division of Information Today, Inc., recently conducted a survey among the readership of KMWorld...


At a time in which few organizations have been able to conduct business as usual, knowledge management solutions have sustained momentum and even accelerated their growth. Increased use of collaboration, cloud technology, AI, language processing solutions, and graph databases have all contributed to a robust environment for knowledge management.

The impetus to adopt these technologies was accelerated by the need to reconfigure the work environment due to COVID-19, but much also resulted from planned evolution or digital transformation initiatives. In either case, the contributions of these enabling technologies went a long way toward providing solutions to a challenging work scenario...