KMWorld Cover

June 2000 [Volume 9, Issue 5]

Features

Application service providers: Evolving to meet market needs

ERP vendors embrace knowledge management

Even-handed XML brings commonality to diverse applications

Integrating ICR/ERM in Web-centric call centers

PricewaterhouseCoopers tracks single path to content from myriad databases

Transforming numbers into BI

COLUMNS:

David Weinberger

Three days to a smart company

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