Biographical Information
Mike McGurkin
Vice President, Services & Support
NewsGator
Mike McGurkin is responsible for implementation services and technical support spanning products and business units for all NewsGator customers. With more than 12 years managing service and support organizations, he brings customer service best practice expertise to NewsGator’s customer base.
Articles by Mike McGurkin
If You Build It, Will They Come?
15 Mar 2011
Having overseen the implementation of SharePoint at hundreds of enterprises, both government and commercial, there is one question nearly every new customer planning an "Enterprise 2.0" (E2.0) implementation wants answered: "If I roll this out, how do I make sure people use it?" It's a perfectly reasonable question. . . .