Biographical Information
Ian Schue is a technical consultant at TOWER Software. As a member of the North America expert services team, he
has first-hand knowledge providing TOWER Software customers with successful FOIA/correspondence management solutions. Schue also supported the TOWER Software helpdesk, where he excelled at resolving TRIM Context customer’s technical issues. His mission continues to be helping customers achieve their organizational goals.
Articles by Ian Schue
FOIA Phobia: Inbox or Penalty Box
30 May 2007
Freedom of Information Act (FOIA) requests can be a time-consuming and costly undertaking for any organization.
In today’s technology-rich world, where information is literally everywhere, organizations need to communicate accurately and easily with their customers. Knowing what these challenges are and having the right solution in place can help you efficiently and consistently manage your correspondence. Organizations have information—
usually more than they think.