Since 1991, Hyland Software and its network of Authorized OnBase Solution Providers have been delivering customer-focused solutions that reduce costs, increase revenue, improve service, increase productivity and support compliance requirements. Complementing its advanced technology, Hyland Software has invested significant resources in developing a customer service culture and specialized expertise and functionality in solutions for financial services, government, healthcare, higher education, insurance and manufacturing.

Hyland’s product development and corporate management demonstrate a consistent focus on continuous improvement, steady growth and delivering value. Hyland Software has been consistently profitable, maintains growth rates that outpace the industry average and operates with the experienced management team that has resulted in customer retention rates of 98%. Headquartered near Cleveland, Ohio, Hyland Software operates locations in Lincoln, Nebraska; Bloomington, Michigan; and Costa Mesa, California, as well as international offices in Canada, Brazil, the United Kingdom and Japan.

The OnBase ECM Suite
Designed to integrate content with the context in which users need it, OnBase has core competencies in document imaging and management, enterprise report management and automated workflow. These capabilities can be expanded and enhanced with industry-specific functionality, distribution and monitoring for transactional content that drives business processes. Unlike many ECM offerings, OnBase is an organically developed suite of ECM applications, rather than a combination of acquired products. Deploying a single application suite to meet multiple needs reduces administrative overhead and training costs and accelerates end user adoption.

OnBase is engineered to complement existing IT investments and reduce IT complexity by acting as an extension of existing business applications, whether the line-of-business application is a tier-one application used across the enterprise, a niche solution specific to an industry or a combination of many software applications. Dedicated integrations are available for leading applications, such as those from Microsoft®, SAP®, Oracle® and ESRI®. With more out-of-the-box functionality and a lower ratio of software to services, OnBase is rapidly scalable from the department to the enterprise and can be deployed as a premises-based solution or via software-as-a-service (SaaS).

Time to Make a Difference
Combining industry expertise and unwavering commitment to customer satisfaction with a flexible and full-featured ECM product suite, OnBase gives users time to focus on the things that are important to them. The following represent a small sample of the results realized by more than 7,200 worldwide organizations using OnBase:
• A publicly owned multi-billion dollar communications company automated accounts payable (AP) processes in its shared services division, increasing early pay discounts by $13 million in the first 10 months, strengthening internal controls and improving the ability to determine exposure and accruals.
• A 731-bed teaching hospital and major regional referral site with 13 inpatient and outpatient facilities and 10 community health sites projects a 162% return on investment (ROI) within 3 years from an OnBase solution that integrates multiple clinical and business applications while supporting HIPAA compliance.
• A $5.2 billion bank with 38 branches increased overall productivity by 50%, improved its ability to comply with regulatory audits, reduced annual costs for document storage by $100,000 a year, reduced labor associated with tracking loan files by approximately $45,000 annually and eliminated $40,000 in microfilm costs.
• A top 10 Canadian insurance company with three disparate sites doing business in two different languages improved centralized and regional processes, increasing capacity by 40%, reducing cycle times by 43% and virtually eliminating shipping costs.
• A fast-growing Florida county purchased an OnBase solution for about 40% less than the annual costs associated with manual processing, improving constituent service while saving 235+ hours per week spent filing and retrieving documents.
• One of the country’s most prestigious universities processes 4,000 more admissions applications than it did before using OnBase in less time and with 40% less data entry.
• As part of a Sarbanes-Oxley compliance initiative, the financial subsidiary of a publicly owned global marketing and communications powerhouse has automated much of the complex testing of leasing agreements to ensure adherence to financial guidelines, reducing cycle times from three days to three hours and labor requirements from as many as five full-time employees to a single half-time employee.*

* These and dozens of other case studies and video testimonials are available at www.onbase.com.