| CATEGORY: Document Management/Conversion |
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Connecting the dot.govs
On the most basic level, we need to take a step back and focus on the fundamental question: Why was the Department of Homeland Security created? It was not created merely to bring together different agencies under a single tent. It was created to enable these agencies to secure the homeland through joint, coordinated action. Our challenge is to realize that goal to the greatest extent possible. —Former Homeland Security Secretary Michael Chertoff to the Senate Subcommittee on Homeland Security, April 20, 2005...
Feature,
Posted 01 Jun 2009
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Text Analysis: The Next Step in Search
Finding Without Knowing What is Available
or What You’re Looking For
In general, text analysis refers to the process of extracting interesting and non-trivial information and knowledge from unstructured text. Text analysis differs from traditional search in that, whereas search requires a user to know what he or she is looking for, text analysis attempts to discover information in a pattern that is not known beforehand (through the use of advanced techniques such as pattern recognition, natural language processing, machine learning and so on). By focusing on patterns and characteristics, text analysis can produce better search results and deeper data analysis, thereby providing quick retrieval of information that otherwise would remain hidden.
Text analysis is particularly interesting in areas where users must discover new information, such as in criminal investigations, legal discovery and when performing due-diligence investigations. Such investigations require 100% recall; i.e., users cannot afford to miss any relevant information....
Article,
Posted 01 Jun 2009
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Top of the fourth
e-Discovery solutions from Kazeon
Breaking News,
Posted 20 May 2009
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The Secret to Containing Costs and Improving Service
Customer care contact centers and IT departments in large and small enterprises across the world are being asked to tighten their budgets—without sacrificing customer service or business productivity. We've all been there: Struggling to find a way to get more out of our contact center and help desk agents; looking for new ways to get calls out of queues; and begging other departments to pitch in...
Article,
Posted 01 Apr 2009
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Open source ECM
Nuxeo Enterprise Platform 5.2
Breaking News,
Posted 25 Mar 2009
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KMWorld 100 Companies That Matter in Knowledge Management
Publishing this list is the most difficult project KMWorld undertakes every year, and I've been heading the effort since it began in 2000. Our somewhat informal judging process taps the individual and collective wisdom of colleagues, analysts, system integrators and even a selected group of users...
Feature,
Posted 01 Mar 2009
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Nimble BPM
BP Logix introduces Workflow Director
Industry Watch,
Posted 27 Feb 2009
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