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November 2 – 3, 2015

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Markets and networks

Airlines have strong incentives to make normal travel hell. That's the argument Tim Wu makes in a post on The New Yorker site Dec 26 ("Why Airlines Want to Make You Suffer," .) He's right not only about airlines but also about the Internet, and about knowledge.Read More >>

KM in Practice

Delivering healthcare to underserved areas

Kallo deploys its IT environment on the IBM cloudRead More >> Posted February 25, 2015

Law firm’s solution keeps documents accurate and secure

Accurate record and rigorous control over access to documentsRead More >> Posted February 18, 2015

KM Features

Extending enterprise systems
for a more positive customer experience

Not that long ago, the "customer experience" might have been a trip to the store to purchase an item and a subsequent conversation with a call center to inquire about how to get the item repaired. Now it usually entails online research to compare features and prices, a look at ratings by other customers, purchase of the product from a store or e-commerce site, and a round of technical support by phone, e-mail or chat.Read More >> Posted January 30, 2015

Creating a more knowledgeable, nimble organization

"Our employees knew there was information on the intranet that they needed, but they had trouble finding it."Read More >> Posted January 30, 2015

Marketing automation: an accelerating solution

Major software companies have added marketing automation products to their suites.... Personalizing messaging and performing complex workflows are important characteristics of marketing automation.Read More >> Posted January 30, 2015

From computer to centaur-
Cognitive tools turn the rules upside down

The world chess champion of the time encountered his ultimate vanquisher in 1997. A computer from IBM called Deep Blue beat Garry Kasparov in an exciting tournament. The first electronic machine won checkmate against the best human chess player.Read More >> Posted January 30, 2015

Perspectives in Knowledge Management

David Weinberger

David Weinberger

How the Internet is changing knowledge, society, relationships and communication.

Markets and networks

Airlines have strong incentives to make normal travel hell. That's the argument Tim Wu makes in a post on The New Yorker site Dec 26 ("Why Airlines Want to Make You Suffer," .) He's right not only about airlines but also about the Internet, and about knowledge.Read More >>

Digital meta-literacy

"Meta" sounds like you're going up, but in fact it means going down: looking underneath beliefs and the evidence for those beliefs to see the assumed context, values and processes that make them seem credible. That's why it's good to go meta. In fact, the pursuit of truth—on or off the Net—almost always leads to the meta. Read More >>

Minds need hands

The example I know best is the Berkman Center for Internet & Society. It's a university research center, so you'd assume it's very thinky. And it is. But from its inception, it's had a commitment not only to research but also to building software. For a university research center, that's just weird. But, it turns out, wonderful.Read More >>

The Future of the Future

The Future of the Future

How to create an innovative future by today’s thoughts and actions.

Envisioning the deep learning enterprise

We are well into what might be referred to as the knowledge transfer decade, brought about by the wave of retirements and ensuing panic as organizations scramble to capture, retain and grow their critical knowledge. Read More >>

From the real to the virtual and back

In previous articles, we've shown that intangible asset values typically outweigh their tangible counterparts by about four to one. We don't expect this ratio to flip anytime soon. But those crusty old tangibles have been staging a comeback. The new technology of 3-D printing is getting help from a few "old-timers" like open source software and collaborative computing.Read More >>

Creating the future through disruptive innovation

Over a decade ago, two predictions stood out: Digital currencies would be in play by 2015, and space tourism would be firmly in place by 2020.Read More >>

Knowledge Management News

Digital marketing platform from BlueConic

Synchronizes data across siloed Ecosystems February 26, 2015

Cognitive clouds for IBM Bluemix from Cognitive Scale

Actionable insights from big data and analytics February 24, 2015

Mobile, cloud-based workflow management from Comindware

Extended version of Comindware Tracker February 20, 2015

Enterprise feedback management from Verint

Optimizing customer management February 19, 2015

Web Events

March 24, 2015 | 11:00 am PDT, 2:00 pm EDT

Big Data, Bad Data, Good Data: the Link Between Information Governance and Big Data Outcomes

Quote of the Week

If you don't speak out now when it matters, when would it matter for you to speak out? 
- Jim Hightower

KMWorld Magazine

February 2015 Magazine Issue

ViewPoints

How Analytics can boost the ROI of your Intranet Portal

As large enterprises and organizations continue to focus on the importance of their intranet environments, it's clear that the ability to track usage has become highly relevant in order to understand, adapt, and constantly improve these platforms. November 18, 2014

Enterprise social network archiving and good information governance

Enterprise social networks (ESNs) are becoming an increasingly important part of the way large organizations achieve their communication and collaboration goals, but there are many challenges associated with implementation.... November 13, 2014

Upcoming Events

AIIM Conference 2015

March 18 - 20, 2015

Featured Video

OPENING KEYNOTE:
Building Collaborative Organizations
Nicco Mele

(KMWorld 2013 - Wednesday, 6 November)


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