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Gilbane Digital Content Conference

November 29 – 30, 2016
Buyers' Guide
KMWorld Buyers Guide
Vendors offering real solutions to knowledge management dilemmas.

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Top Story


KMWorld Trend-Setting Products of 2017

Each year KMWorld identifies a host of technologies that we deem "trend-setting" in the broad sphere of knowledge management. Some of the technologies fall into such "hot" categories as artificial intelligence, machine learning and the Internet of Things. Others are more tried-and-true, providing increasing functionality in enterprise collaboration and information management, text analytics and search, compliance and information governance, customer service and support, business process management and case management.Read More >>

KM in Practice

Mortgage company eases loan processing with OCR

Software saved hours right off the bat. What normally would have taken half an hour took three minutes."Read More >> Posted September 18, 2017

Idaho health insurer gains efficiency and insight into customer interactions

Using the new system the company can collate data from disparate sources, automate routine procedures and proactively provide agents with real-time guidance to help improve the customer experience. Read More >> Posted September 11, 2017

KM Features

Digital asset management: diverse and expanding

Current DAM technology is mature and effective, but interesting advances are also being made that incorporate geolocation, artificial intelligence (AI) and other capabilities.Read More >> Posted September 14, 2017

Emerging content formats challenge e-discovery

The sheer volume of potential discovery information from the IoT will tax the technical capabilities of those responsible for that task, whether they are in-house legal departments or litigation support services.Read More >> Posted September 14, 2017

Creating a knowledge infrastructure for the ‘learning health system’

The idea that the healthcare industry can study the data being created in electronic health records (EHR) to foster ongoing improvement is not a new one, but it is gaining momentum. A "learning health system" is one that commits to the use of data as a byproduct of care for continuous learning.Read More >> Posted September 14, 2017

Shaping healthcare’s future with genomic data

The knowledge management rigors associated with computational molecular biology and one of its most promising manifestations, genomic sequencing, are formidable.Read More >> Posted September 14, 2017

Perspectives on Knowledge

David Weinberger

David Weinberger

How the Internet is changing knowledge, society, relationships and communication.

Perspective on knowledge: Representing the world

The rejection of representationalism is being hastened by the rise of new technology— machine learning—that is refuting some of our old common-sense ideas.Read More >>

Perspective on knowledge: The future of predictability

We believe the future is determined by a set of scientific rules operating on a set of data too vast to be perfectly comprehended.Read More >>

Perspective on knowledge: Deep learning and ignorance

Knowledge is always the surface of a deep pool of ignorance. This is for at least two reasons.Read More >>

The Future of the Future

The Future of the Future

How to create an innovative future by today’s thoughts and actions.

What not to worry about

There's still plenty of thinking, innovating and discovery that needs to be done. Use machines as your tools, not as your master.Read More >>

No more excuses

All you need is an idea, an internet connection and some experienced guidance and mentoring. Read More >>

Building the high-trust enterprise

In a low-trust organization, people are afraid to share what they know. Knowledge flows are stifled.Read More >>

Knowledge Management News

K2 Launches New Platform that Allows Organizations to Automate Areas of their Business

K2 Cloud and K2 Five can help organizations deliver powerful process automation September 20, 2017

Veritas Expands Partnership with Microsoft

New capabilities for joint Veritas and Azure customers September 20, 2017

Kodak Alaris Unveils Next Wave of IN2 Ecosystem

New offerings aim to take complexity out of information capture September 19, 2017

GemSeek Launches TalkAboutIT

New text analytics platform helps companies unlock the value of customer feedback September 19, 2017

Web Events

October 24, 2017 | 11:00 AM PDT / 2:00 PM EDT

Enabling Success with Customer Experience Management

November 14, 2017 | 11:00 AM PT / 2:00 PM ET

Deriving Knowledge Insights with Cognitive Computing

December 12, 2017 | 11:00 AM PT / 2:00 PM ET

The Future of Enterprise Content Management

Quote of the Week

The essence of knowledge is, having it, to apply it; not having it, to confess your ignorance.  
- Confucius

KMWorld Magazine

September/October 2017, Trend-Setting Products 2017 Magazine Issue

Project teams and KM – Part 1
Organizations win when project teams learn from collective experience

One frequently overlooked benefit of complex projects is the wealth of knowledge they generate. As a project team moves a project toward completion, it constantly discovers new contextual information, better ways of doing things and less successful methods that other teams should avoid

Trend-Setting Product of 2017: Accellion:kiteworks

Trend-Setting Product of 2017: ASG:Mobius 7.0


These questions (and your answers) are key to implementing a successful DAM system

Before you begin to address the details of your digital asset management project, decide how truly invested you are and whether you and your team have the time and expertise to proceed. The answer will tell you if you'll achieve a successful outcome. September 19, 2017

Barriers to Digital Transformation: The Changing Landscape of Document Preservation

Digital transformation is both important and inevitable for businesses. The only variable is how long it will take businesses and consumers to make the transition. August 03, 2017

Knowledge management and AI: Rx for better CX and AX!

The best way to get started with fixing customer experience (CX) is to hear about issues from the "horse's mouth," namely, the customer. June 26, 2017

Upcoming Events

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October 15 - 17, 2017

KMWorld 2017

November 6 - 9, 2017

Taxonomy Boot Camp 2017

November 6 - 7, 2017

Featured Video

KEYNOTE: Hacking KM or How to Innovate!
Jeffrey Phillips, VP & Lead Consultant, OVO Innovation
(KMWorld 2016 - Tuesday, 15 November)

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