Get the early bird discount when you register now for KMWorld 2017 in Washington DC

KM Newsletters

Upcoming Events

KMWorld 2017

November 6 – 9, 2017

Taxonomy Boot Camp

November 6 – 7, 2017

Enterprise Search & Discovery

November 7 – 9, 2017

SharePoint Symposium

November 8 – 9, 2017

Text Analytics Forum

November 8 – 9, 2017

Recent Events

Gilbane Digital Content Conference

November 29 – 30, 2016
Buyers' Guide
KMWorld Buyers Guide
Vendors offering real solutions to knowledge management dilemmas.

Premium Participants

Top Story


Using AI in an uncertain world

Human thinking balances AI systems. They can plug each other's blind spots. Humans make judgments based on their worldview. They are capable of understanding priorities, ethics, values, justice and beauty. Machines can't. But machines can crunch vast volumes of data.Read More >>

KM in Practice

Airline leverages the value of real-time data

By automating its data connectivity and visualizations, the company can redirect the time previously spent building and syncing reports to making quick decisions that maximize marketing ROI and meet KPI goals.Read More >> Posted July 24, 2017

Case management system helps MCMEC protect children

As the national clearinghouse and resource center for information about missing and exploited children, every call or report we receive could be the difference between life and death for a child.Read More >> Posted July 17, 2017

KM Features

Innovation: managing ideas at scale

Innovation is by definition creative, but it is also a process with logical steps and associated content, and therefore it can be managed by software designed for that purpose.Read More >> Posted July 03, 2017

Text analytics: not just for customer sentiment

Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range...Read More >> Posted July 03, 2017

Knowledge management in financial services:
Collecting and sharing information and analyzing
data and social media content are among the benefits.

Financial services firms are using knowledge management solutions for data sharing across the organization, to permit authorized access to sensitive information while blocking unauthorized access and to analyze potential investments.Read More >> Posted July 03, 2017

Perspectives on Knowledge

David Weinberger

David Weinberger

How the Internet is changing knowledge, society, relationships and communication.

Perspective on knowledge: The future of predictability

We believe the future is determined by a set of scientific rules operating on a set of data too vast to be perfectly comprehended.Read More >>

Perspective on knowledge: Deep learning and ignorance

Knowledge is always the surface of a deep pool of ignorance. This is for at least two reasons.Read More >>

Perspective on knowledge: The news is no more

By now I assume we're all tired not only of hearing fake news, but also of hearing about fake news. We've seen how it arises and spreads due to flaws in the structure of the Internet. We've heard lots of proposals for how to fix the problem, most of them implausible.Read More >>

The Future of the Future

The Future of the Future

How to create an innovative future by today’s thoughts and actions.

What not to worry about

There's still plenty of thinking, innovating and discovery that needs to be done. Use machines as your tools, not as your master.Read More >>

No more excuses

All you need is an idea, an internet connection and some experienced guidance and mentoring. Read More >>

Building the high-trust enterprise

In a low-trust organization, people are afraid to share what they know. Knowledge flows are stifled.Read More >>

Knowledge Management News

ASG Technologies Supports Business Users with Data Intelligence 9.0

Extends governance capability and introduces the data catalog July 26, 2017

Kodak Alaris Expands Scanner Portfolio

New scanner helps business and IT leaders improve speed of digital transformation and operational efficiency July 26, 2017

CTERA Updates Enterprise File Services Platform

Provides customers with unified file services for endpoints, offices, and servers with security and IT control July 25, 2017

Alterian Launches Chameleon to Enhance Omnichannel Marketing Campaigns

Chameleon helps marketers adapt to fast-changing customer behavior from one unified platform July 25, 2017

Web Events

August 29, 2017 | 11:00 AM PDT / 2:00 PM EDT

Best Practices in Cognitive Search

September 19, 2017 | 11:00 AM PDT / 2:00 PM EDT

Game Changing Breakthroughs in Knowledge Management

October 24, 2017 | 11:00 AM PDT / 2:00 PM EDT

Enabling Success with Customer Experience Management

November 14, 2017 | 11:00 AM PT / 2:00 PM ET

Deriving Knowledge Insights with Cognitive Computing

Quote of the Week

Whoever acquires knowledge and does not practice it resembles he who plows his land and leaves it unsown.  
- Saadi

KMWorld Magazine

July/August 2017 Magazine Issue


Knowledge management and AI: Rx for better CX and AX!

The best way to get started with fixing customer experience (CX) is to hear about issues from the "horse's mouth," namely, the customer. June 26, 2017

Process Modeling in a Military Headquarters

Processes are the basis by which people or machines develop a product or perform a service. Whether formal or informal, visible or invisible, processes are employed by military organizations at all levels of command. They are the foundation of mission accomplishment and must align with the organizational strategy to ensure that efforts are synchronized through the layers of command. May 02, 2017

Digital Spring Cleaning

Getting organized was the second most searched resolution right behind getting healthy. You may notice that your desktop is littered with an excessive number of files, and your personal or company shared drive is a complete mess. April 27, 2017

Upcoming Events

Gartner Catalyst Conference 2017

August 21 - 24, 2017

DGI’s 5th annual 930gov

September 6, 2017

Featured Video

KEYNOTE: Hacking KM or How to Innovate!
Jeffrey Phillips, VP & Lead Consultant, OVO Innovation
(KMWorld 2016 - Tuesday, 15 November)

Search KMWorld