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November 6 – 9, 2017

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November 6 – 7, 2017

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November 7 – 9, 2017

SharePoint Symposium

November 8 – 9, 2017

Text Analytics Forum

November 8 – 9, 2017

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November 29 – 30, 2016
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KM in Practice

GCM aligns processes in a highly regulated industry

Manufacturer implementing a cloud-based business process management (BPM) solution to better handle its processes and to improve user accessibility.Read More >> Posted August 14, 2017

Gaining a better understanding of your target audience

E-commerce marketing solution provides a unified experience to customers across online channels and connected devices.Read More >> Posted August 07, 2017

KM Features

Innovation: managing ideas at scale

Innovation is by definition creative, but it is also a process with logical steps and associated content, and therefore it can be managed by software designed for that purpose.Read More >> Posted July 03, 2017

The smart thing to do: practical applications of monetizing big data in finance

In financial services, the dangers associated with monetizing big data are nearly as great as the rewards. The promises of machine learning, data science and Hadoop are tempered by the realities of regulatory penalties, operational efficiency and profit margins that must quickly justify any such expenditure.Read More >> Posted July 03, 2017

Text analytics: not just for customer sentiment

Sentiment analysis is one of the most prevalent uses of text analytics, but the technology has many other valuable uses. Text analytics finds a range of applications in scientific, medical and technology development.Read More >> Posted July 03, 2017

Using AI in an uncertain world

Human thinking balances AI systems. They can plug each other's blind spots. Humans make judgments based on their worldview. They are capable of understanding priorities, ethics, values, justice and beauty. Machines can't. But machines can crunch vast volumes of data.Read More >> Posted July 03, 2017

Perspectives on Knowledge

David Weinberger

David Weinberger

How the Internet is changing knowledge, society, relationships and communication.

Perspective on knowledge: The future of predictability

We believe the future is determined by a set of scientific rules operating on a set of data too vast to be perfectly comprehended.Read More >>

Perspective on knowledge: Deep learning and ignorance

Knowledge is always the surface of a deep pool of ignorance. This is for at least two reasons.Read More >>

Perspective on knowledge: The news is no more

By now I assume we're all tired not only of hearing fake news, but also of hearing about fake news. We've seen how it arises and spreads due to flaws in the structure of the Internet. We've heard lots of proposals for how to fix the problem, most of them implausible.Read More >>

The Future of the Future

The Future of the Future

How to create an innovative future by today’s thoughts and actions.

What not to worry about

There's still plenty of thinking, innovating and discovery that needs to be done. Use machines as your tools, not as your master.Read More >>

No more excuses

All you need is an idea, an internet connection and some experienced guidance and mentoring. Read More >>

Building the high-trust enterprise

In a low-trust organization, people are afraid to share what they know. Knowledge flows are stifled.Read More >>

Knowledge Management News

IntelliChief ECM Bolsters Mobile Capabilities

New capabilities allow on-the-go users to view, index, and add notes to project and transaction documentation August 21, 2017

TotalDiscovery Boosts Legal Platform, Streamlining the Search Process

The enhancements improve search and quickly identifies those within the organization who posses documents relative to cases August 18, 2017

Clarabridge Announces New Omnichannel Intelligent Agent for CX

AI-driven intelligent agent helps brands deliver better customer experiences August 17, 2017

Foxit Software Acquires PDF Document Optimization Software Company CVISION

Acquisition will allow Foxit to combine the best attributes of CVISION's PDF software with Foxit's own solution August 16, 2017

Web Events

August 29, 2017 | 11:00 AM PDT / 2:00 PM EDT

Best Practices in Cognitive Search

September 19, 2017 | 11:00 AM PDT / 2:00 PM EDT

Game Changing Breakthroughs in Knowledge Management

October 24, 2017 | 11:00 AM PDT / 2:00 PM EDT

Enabling Success with Customer Experience Management

November 14, 2017 | 11:00 AM PT / 2:00 PM ET

Deriving Knowledge Insights with Cognitive Computing

Quote of the Week

Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.  
- Sir John Harvey-Jones

KMWorld Magazine

July/August 2017 Magazine Issue

ViewPoints

Barriers to Digital Transformation: The Changing Landscape of Document Preservation

Digital transformation is both important and inevitable for businesses. The only variable is how long it will take businesses and consumers to make the transition. August 03, 2017

Knowledge management and AI: Rx for better CX and AX!

The best way to get started with fixing customer experience (CX) is to hear about issues from the "horse's mouth," namely, the customer. June 26, 2017

Process Modeling in a Military Headquarters

Processes are the basis by which people or machines develop a product or perform a service. Whether formal or informal, visible or invisible, processes are employed by military organizations at all levels of command. They are the foundation of mission accomplishment and must align with the organizational strategy to ensure that efforts are synchronized through the layers of command. May 02, 2017

Upcoming Events

Gartner Catalyst Conference 2017

August 21 - 24, 2017

DGI’s 5th annual 930gov

September 6, 2017

PREX17

September 12 - 14, 2017

Featured Video

KEYNOTE: Hacking KM or How to Innovate!
Jeffrey Phillips, VP & Lead Consultant, OVO Innovation
(KMWorld 2016 - Tuesday, 15 November)


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