KM Newsletters

Upcoming Events

KMWorld 2015

November 2 – 5, 2015

Taxonomy Boot Camp

November 2 – 3, 2015

Enterprise Search & Discovery DC

November 3 – 5, 2015

SharePoint Symposium

November 4 – 5, 2015

Recent Events

Enterprise Search & Discovery NY

May 13 – 14, 2014
Buyers' Guide
KMWorld Buyers Guide
Vendors offering real solutions to knowledge management dilemmas.

Premium Participants

Top Story


Making Machines

Machines will, in time, produce results based on the rules, deterministic and probabilistic models—the advantage being that machines have infinite storage capacity, unlike humans....Read More >>

KM in Practice

Geo-targeting increases revenue for global brand

Pairing local weather forecasts with specific experiences for Web site visitorsRead More >> Posted July 01, 2015

PPG delivers line-of-business information with K2

Extract and deliver to the right people at the right timeRead More >> Posted June 25, 2015

KM Features

Text analytics broadens its reach

Enterprises are using only about 25 percent of their unstructured data for insights and decision-making, while they are using 35 percent of their structured data for those purposes, according to a survey conducted by Forrester. One reason for the lag is that unstructured data is not as straightforward to analyze and interpret.Read More >> Posted July 03, 2015

It’s not just about money in financial services
Information is imperative!

Financial services companies are using a variety of knowledge management solutions to locate documents and disseminate information across the enterprise, for improved contact center performance and to mine data from employee feedback surveys.Read More >> Posted July 03, 2015

E-discovery powers up legal processes

Several trends are contributing to strong growth in the e-discovery market, including the ever increasing amount of litigation, greater volumes of data and a move toward adding in-house e-discovery capabilities.Read More >> Posted July 03, 2015

Meeting customer demand for mobile and multichannel solutions

As companies look to embrace mobile and multichannel options to serve customers on their own terms, they rely on knowledge management to implement such processes as bill payment and insurance claims.Read More >> Posted July 03, 2015

Perspectives in Knowledge Management

David Weinberger

David Weinberger

How the Internet is changing knowledge, society, relationships and communication.

Dissolution of metadata

The idea of metadata used to be easy. It was a type of shadow object that trailed the "real" object of which it was the metadata. Getting right which information to put into that shadow object wasn't easy, but the concept itself was clean, clear and usually rectangular.Read More >>

Technology affects us

The term "technodeterminism," like "utopian" or "wild-eyed socialist," is rarely used by the people to refer to themselves. But I'm willing to accept the characterization … so long as I then get to claim a moderate form of it.Read More >>

Algorithmic prediction

If you want to know what a particular pattern will be after a hundred iterations, you'll have to do the hundred iterations. You can use a computer to do this and it will spit out the answer, but it too has to step through the algorithm a hundred times.Read More >>

The Future of the Future

The Future of the Future

How to create an innovative future by today’s thoughts and actions.

The rise of the pop-up city

You've already read about smart cities in this column. Now take that concept and make it mobile. Add to it the capacity to set up and accommodate tens of millions of inhabitants, and in 30 days, tear it all down.Read More >>

Bridging the gap between strategy and execution

In our never-ending quest for the enterprise of the future, we've explored an assortment of theories, frameworks, models and practices. But none of it really matters if you can't execute....Read More >>

All aboard the blockchain express

You can see where all of this is going. Just-in-time is giving way to just-ahead-of-time.Read More >>

Knowledge Management News

K2 and HotDocs form technology alliance

Partner for BPM and document automation July 06, 2015

Big data OLAP solution from Kyvos Insights

Users gain important insights for improved business decisions July 02, 2015

Microservices from hybris and Acquia

New digital experience delivery model June 30, 2015

New analytics platform from FirstRain

Introduces FirstRain Orion Release June 29, 2015

Web Events

July 28, 2015 | 11:00 am PDT, 2:00 pm EDT

From Big Data to Total Data Let the Migration Begin

August 25, 2015 | 11:00 am PDT, 2:00 pm EDT

Content Analysis

September 22, 2015 | 11:00 am PDT, 2:00 pm EDT

Content Management

October 20, 2015 | 11:00 am PDT, 2:00 pm EDT

Customer Experience Management

Quote of the Week

Real knowledge is to know the extent of one's ignorance. 
- Confucius

KMWorld Magazine

July/August 2015 Magazine Issue


Biggest Pain Point in Customer Service and How to Fix It

Further proof of knowledge-first approach May 14, 2015

Upcoming Events

Legaltech West Coast

July 13 - 14, 2015

Featured Video

Building Collaborative Organizations
Nicco Mele

(KMWorld 2013 - Wednesday, 6 November)

Search KMWorld