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KMWorld 2014

November 4 – 7, 2014

Taxonomy Boot Camp

November 4 – 5, 2014

Enterprise Search & Discovery DC

November 5 – 7, 2014

SharePoint Symposium

November 6 – 7, 2014

Recent Events

Enterprise Search & Discovery NY

May 13 – 14, 2014
Buyers' Guide
KMWorld Buyers Guide
Vendors offering real solutions to knowledge management dilemmas.

Premium Participants

Top Story


Five things to keep in mind when visualizing text

So you're had success in building a text analytics model.Now you want to visualize the results and take action. What are some things to keep in mind?Let's start from the beginning...A...Read More >>

KM in Practice

Bank saves money with unified enterprise archiving platform

Low-cost, long-term data retention solutionRead More >> Posted July 28, 2014

Badia Spices adds efficiency to documentation

New document management and workflow solutionRead More >> Posted July 21, 2014

KM Features

Content management: drivers of effectiveness
Part 1: Building the strategy and getting the right people involved

Advice on content management is everywhere, but with so many resources provided by vendors and consultants, it can be difficult for organizations to...Read More >> Posted July 03, 2014

Delving into customer thoughts: TEXT ANALYTICS provides insights

Text analytics is a powerful tool that so far has been used most extensively for analyzing customer-related information. "The tools are business-friendly...Read More >> Posted July 03, 2014

Financial service firms tap a wealth of KM features

Click-through rates for mobile site visitors have increased from 15 percent to 50 percent, and the mobile traffic has increased by 8 percent.Read More >> Posted July 03, 2014

Perspectives in Knowledge Management

David Weinberger

David Weinberger

How the Internet is changing knowledge, society, relationships and communication.

The right to be forgotten

I understand why the top European court has insisted that Google remove links upon request. We'd all like some things on the Web to be forgotten. There are a few things I myself wouldn't mind having removed....Read More >>

Thingy words

If you use the word "content" to talk about stuff on the Web, my friend Doc Searls is likely to give you a stiff talking-to. People don't write content. They write articles, poems, songs, etc. Read More >>

Just enough over my head

For being over your head to work, you have to be just enough over your head. Too far and you can't understand enough of what people are saying to make sense of it.Read More >>

The Future of the Future

The Future of the Future

How to create an innovative future by today’s thoughts and actions.

Building the world trade center of the future

Topping out at a symbolic 1,776 feet, the new World Trade Center (WTC) tower in New York City is a bold statement of economic resilience and mankind's ability to look to the future.Read More >>

Logistics at the speed of thought (almost)

If you're wearing your KM goggles, you should begin seeing the many intricate connections that make up the complex world of manufacturing and logistics. More importantly, you should also be looking for ways to increase the speed by which a thought becomes an idea that leads to an innovation that becomes a product....Read More >>

Taking the enterprise of the future to the next level

When we began our journey in search of the enterprise of the future eight years ago, one of the first things we did was build the four-pillar framework, which has pretty much held to this day. The four pillars are: new business ecosystems and strategies (leadership); new organizational designs (organization); new living, working and learning environments (learning); and technology infrastructure nexus (technology).Read More >>

Knowledge Management News

EMC Syncplicity launches iPhone app

Raises bar for file sync and share July 31, 2014

Easing omnichannel implementation with eGain

To acquire Exony to add contact center management and voice analytics July 30, 2014

Customer acquisition management from CertainSource

Central SaaS platform for consumer campaigns July 29, 2014

Cost management and recovery

Lucidea upgrades LookUp Precision July 28, 2014

Web Events

August 19, 2014 | 9:00 am PDT, 12:00 pm EDT

Why a centralized knowledge solution is the power behind a solid customer engagement strategy

Quote of the Week

You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment. 
- Alvin Toffler

KMWorld Magazine

July/August 2014 Magazine Issue


Process Intelligence: The Next Leap Forward in
Business Intelligence - and Intelligent Business

Everything accomplished in an organization requires a series of business activities which together comprise a process. Whether the organization is a hospital, bank, manufacturer, or any other type of business, its level of success is directly tied to how well it performs and manages its many business processes. June 25, 2014

Remarkable Results From Cloud Delivery Study

New information shows cloud delivery effectiveness June 19, 2014

Why Support Matters: How to select a vendor with strong customer support

The Business Intelligence (BI) space is changing rapidly, and organizations are moving toward end-to-end solutions that provide mobile and cloud capabilities. June 13, 2014

Upcoming Events

Information Governance Exchange

September 3 - 5, 2014

Featured Video

Building Collaborative Organizations
Nicco Mele

(KMWorld 2013 - Wednesday, 6 November)

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