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November 14 – 17, 2016

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November 14 – 15, 2016

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November 16 – 17, 2016

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November 29 – 30, 2016
Buyers' Guide
KMWorld Buyers Guide
Vendors offering real solutions to knowledge management dilemmas.

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Top Story



When positioning mentoring as part of a knowledge management strategy, most organizations focus on how skill- and role-specific mentoring enables leaders and experts to pass on experiential knowledge to younger, less experienced colleagues. As I described in the first two articles of this three-part series, structured knowledge transfer is a key aspect of mentoring's value proposition and one of the biggest reasons why KM programs should incorporate mentoring into their suite of approaches. Mentoring can become an effective catalyst to break down silos, build boundary-spanning professional relationshipsand improve the quality of collaborative interaction enterprisewide.Read More >>

KM in Practice

Pemberton Greenish adopts new work product management

The firm chose the new system because its prior practice management system, which included document and email management, could no longer be sustained.Read More >> Posted December 02, 2016

Canadian law firm makes the switch to a native cloud DMS

..."decision to switch was driven in large part by innovation and security initiatives... Read More >> Posted November 28, 2016

KM Features

How does precision medicine become a reality? The Semantic Data Lake for Healthcare makes it possible

The ontology empowers users to ask questions, answer them and prepare models on the fly for extremely nuanced subsets of patient classifications. Read More >> Posted October 30, 2016

Web analytics: insights into the customer journey

Most companies have tons of valuable content that is collecting virtual dust, and it could be used for customer engagement.Read More >> Posted October 30, 2016

2016 KMWorld Promise and Reality award finalists:
KM Promise Award

The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate and compete in a mobile and global business environment.Read More >> Posted October 30, 2016

2016 KMWorld Promise and Reality award finalists:
KM Reality Award

The KM Reality Award recognizes an organization in which knowledge management is a positive reality, not just rhetoric. The award recipient has demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits. To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals.Read More >> Posted October 30, 2016

Perspectives on Knowledge

David Weinberger

David Weinberger

How the Internet is changing knowledge, society, relationships and communication.

Perspective on Knowledge: Data and sense

Data has become a property of the world like its sounds or smells. It is being gathered raw in many cases.Read More >>

Perspective on knowledge: When we don’t want to know

For credit scores, FICO carefully assembles models that would make sense to a human and that exclude proxies for protected classes.Read More >>

Perspective on knowledge: Pokémon GO is our future

We don't know what people will build because they haven't built it yet. But they will.Read More >>

The Future of the Future

The Future of the Future

How to create an innovative future by today’s thoughts and actions.

Assessing and mitigating risk

As we've looked ahead to the future in this column for the past 10 years, we've always tried to maintain a positive outlook. After all, we're co-creating our own shared future state. So we do our utmost to achieve the best possible outcome.Read More >>

The hidden world of deep semantics

By uncovering the rules of aggregation of the basic elements of human speech, we can move smartly toward "less is better" in our approach to semantic analysis.Read More >>

Workforce of the future update

Folks from all walks of life have decided to live and work in an untethered, "free range" world.Read More >>

Knowledge Management News

Insightly Online CRM Announces Workflow Automation and Mobile Enhancements

New features increase productivity and business efficiency by routing manual actions December 09, 2016

ABBYY Unveils Unified Cloud Platform with NLP and AI Capabilities provides natural language processing technology to increase speed of document digitization and semantic analysis December 08, 2016

Verint Enhances Social Engagement Solution

Supports end-to-end social customer service approach to address heightened service expectations December 07, 2016

Panasonic Teams with Square 9 Softworks

Providing automated scalable scan-to-file capture capabilities December 07, 2016

Web Events

December 13, 2016 | 11:00 am PST, 2:00 pm EST

The Future of Content Management

January 24, 2017 | 11:00 AM PT / 2:00 PM ET

How to Optimize Your SharePoint Strategy

February 28, 2017 | 11:00 AM PT / 2:00 PM ET

How to Use Knowledge Management to Drive Customer Experience

March 14, 2017 | 11:00 AM PT / 2:00 PM ET

Increasing Productivity with Collaboration

Quote of the Week

You never know what is enough unless you know what is more than enough.  
- William Blake

KMWorld Magazine

November/December 2016 Magazine Issue

Collaboration becomes more consumer-like in its ease of use

KM Promise Award Finalist: BA Insight's software portfolio

Cognitive Computing: What can self-driving cars teach about cognitive computing?

When the world learned this spring of the untimely death of a Tesla driver in Florida who crashed his vehicle into a semi-trailer while relying on the company's autopilot feature, a shudder went through the driverless car community. It should have gone through the cognitive computing community as well.


How far reaching is the potential of cognitive computing?

Artificial intelligence (AI) is the umbrella term for the set of technologies that make software ‘smart,' and more technologies are beginning to fall under this umbrella. Cognitive computing is one such subset of AI. December 07, 2016

Five Market Forces that are Driving Manufacturing’s Future:
Content Management Will Play a Key Role

Despite global businesses' rapidly increasing ability to unlock value from information, most companies are still nowhere near capable of dealing with the flow of information across the extended enterprise. October 20, 2016

Compliance: The Unlikely Catalyst for Business Knowledge and Insights

There is a huge opportunity to harness the power of compliance-related data to improve the quality of decisions and business outcomes. Regulation can be a catalyst for improved data management, analysis, and reporting, offering some remarkable insights September 06, 2016

Upcoming Events

Featured Video

Complexity Informed Agility in Knowledge Management
Will Evans, Jabe Bloom, Dave Snowden

(KMWorld 2015 - Tuesday, 3 November)

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