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Cognitive computing: A diverse and fast-growing market

The applications for cognitive computing and AI are numerous and heterogeneous. Among the more mature applications are virtual sales assistants and chatbots, which are already in use on many websites.Read More >>

KM in Practice

Bank streamlines discovery of sensitive information with Netwrix Auditor

First National Bank Minnesota enables discovery and classification of sensitive data and improves its security postureRead More >> Posted April 17, 2019

ExxonMobil to increase Permian profitability through partnership with Microsoft

The partnership includes an integrated cloud environment that collects real-time data from oil field assets spanning hundreds of milesRead More >> Posted April 05, 2019

KM Features

Design Thinking for Tech Selection, Part 4: Prototype (Video)

In Part 4 of a 5-part series, Real Story Group's Jarrod Gingras discusses the ways organization can apply the 5 phases of design thinking in choosing the right tech, beginning with Phase 4: Prototype.Read More >> Posted April 16, 2019

Design Thinking for Tech Selection, Part 3: Ideate (Video)

In Part 3 of a 5-part series, Real Story Group's Jarrod Gingras discusses the ways organization can apply the 5 phases of design thinking in choosing the right tech, beginning with Phase 2: Ideate.Read More >> Posted April 09, 2019

Design Thinking for Tech Selection, Part 2: Define (Video)

In Part 2 of a 5-part series, Real Story Group's Jarrod Gingras discusses the ways organization can apply the 5 phases of design thinking in choosing the right tech, beginning with Phase 2: Design.Read More >> Posted April 02, 2019

Design Thinking for Tech Selection, Part 1: Empathize (Video)

In part 1 of a 5-part series, Real Story Group's Jarrod Gingras discusses the ways organization can apply the 5 phases of design thinking in choosing the right tech, beginning with phase 1: Empathize.Read More >> Posted March 26, 2019

Perspectives on Knowledge

David Weinberger

David Weinberger

How the Internet is changing knowledge, society, relationships and communication.

Perspective on knowledge: Tools, senses, and machine learning

Machine learning sometimes extends our cognitive abilities in ways that are alien to our minds. Read More >>

Perspective on knowledge: Without a doubt

Given that the future is deeply uncertain, from the tiniest of decisions to the largest, we should love carefully calculated probabilities, for they are the way we deal with a world that has no interest in conforming to our projections or desires. They let us rationally prepare for things not going our way. Any strategist or planner worth her salt is getting as good a read as she can on the nature and magnitude of what she cannot predict.Read More >>

Perspective on knowledge: When knowledge isn’t enough

If knowledge is a tool intended to enable us to make decisions that are more likely to protect us and advance our shared interests, then it is clear that knowledge can fail us. Each domain has at least informal rules about what counts as evidence.Read More >>

The Future of the Future

The Future of the Future

How to create an innovative future by today’s thoughts and actions.

The future of education

Today, we find ourselves in a highly networked knowledge-based economy. This new world demands radically different learning approaches in alignment with complex behaviors of natural systems.Read More >>

Trends for the ’20s

Providing the right information to the right people at the right time can only be accomplished through greater openness.Read More >>

The future of the future: Crossing the epistemic divide

As the world races ahead, purely data-driven approaches will become less attractive. Instead, we need to start gaining a deeper understanding of how to bridge the great divide which separates the artificial and the natural.Read More >>

Knowledge Management News

Upland Software acquires PostUp

The acquisition will offer customers the ability to determine highly targeted audience segments to drive audience growth and generate new revenue streams April 22, 2019

Automation Anywhere and Toptal collaborate on creating digital workers

Toptal's expert network will leverage this new "digital workforce" to implement and automate repetitive, work processes and help solve critical business issues April 18, 2019

Serve boosts security with fingerprint recognition technology

The new service closes the loop in delivery, security, and custody April 18, 2019

Verint launches AI Blueprint to help increase AI’s value to organizations  

Conversation analysis system determines how companies can improve use of artificial intelligence and accelerate automation ROI April 17, 2019

Web Events

April 30, 2019 | 11:00 AM PDT / 2:00 PM EDT

Optimizing Your Office 365

May 14, 2019 | 11:00 AM PDT / 2:00 PM EDT

Intelligent Search in Action

June 11, 2019 | 11:00 AM PDT / 2:00 PM EDT

Supercharging Your Customer Experience & Support

July 16, 2019 | 11:00 AM PDT / 2:00 PM EDT

The New World of Intelligent Content Services

Quote of the Week

Reality is merely an illusion, albeit a very persistent one.  
- Albert Einstein

KMWorld Magazine

March/April 2019 (100 Companies) Magazine Issue

ECM: Transition to content services continues

The content services platform serves as a hub to ingest, manage, and distribute information. AI is expected to be an increasingly standard part of content services.

KMWorld 100 Companies That Matter in Knowledge Management 2019

Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both.

Seeking an edge: Exploiting alternative big data sources and customer data for financial gain

Truly knowing one's customer—and managing alternative big data sources across business units for this purpose—catalyzes significant revenue generation across a range of industries, not just financial services.

ViewPoints

The road to digital transformation: 5 questions with AvePoint’s Hunter Willis

SharePoint governance is largely a manual process for 50% of organizations—indicating that there are many organizations that have yet to fully understand the governance capabilities of Office 365, according to AvePoint/AIIM research April 16, 2019

The latest Facebook data breach—and how organizations can protect sensitive information

There are lessons to be learned by companies of all sizes from the recent data leak involving Facebook users' data, said ASG's Rob Perry April 05, 2019

3 trends that will shape CX In 2019  

To be flawless, chatbots and other AI-driven apps need to be in sync with the overall knowledge base April 03, 2019

Upcoming Events

The MER Conference

May 19 - 22, 2019

Featured Video

Keynote: Entrepreneurial Skills for Knowledge Sharing
Amy Wilkinson, Founder & CEO, Ingenuity and Lecturer at Stanford Graduate School of Business; Author, The Creator’s Code: Six Essential Skills of Extraordinary Entrepreneurs
(KMWorld 2018 - Tuesday, 8 November)


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