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KM In Practice

Platform provided the most relevant insight for bank's users from both structured and unstructured data while complying with their high standards in terms of data security Posted December 11, 2017

Fifteen million documents were converted when switching to new platform from the previous content management system. Posted December 04, 2017

The web-based solution integrates with multiple document management solutions. Posted November 27, 2017

A regional health system is using technology to ensure that organizations exchanging information are talking about the same people. Posted November 20, 2017

This new approach to medical information will help clinic to structure the increasing amount of data and enable the information to be analyzed and evaluated. This is another aspect in which digitalization presents a tangible benefit. Posted November 13, 2017

The new solution makes it easier to provide the best services throughout the 25 billion miles traveled by their road users each year, providing them with the right information to travel safely and ultimately reduce the time they spend on the road. Posted November 06, 2017

Company's proprietary Revenue Acceleration Program combines technology, analytics, lean processes and services to improve the billing function for its customers. Posted October 30, 2017

University will enable faculty and staff to increase efficiency and collaboration by deploying platform as a configurable enterprise content services solution Posted October 23, 2017

Company will be able to better analyze survey results and other critical business data such as call center interactions, social media and past-purchase information in a single, intelligent database. Posted October 16, 2017

Company's clients see an immediate reduction in travel time, as their workers no longer have to travel into an office to pick up an assignment. Instead, they're receiving up-to-the-minute requests on their mobile device Posted October 09, 2017

Content automation platform removes manual, error-prone processes from the content lifecycle to allow organizations to deliver the right content to the right audience at the right time. Posted October 02, 2017

Company now has one set of BI tools to analyze all types of data. The appliance was easy to set up and it contains powerful alerting capabilities that they plan to use extensively for monitoring their key performance indicators." Posted September 25, 2017

Software saved hours right off the bat. What normally would have taken half an hour took three minutes." Posted September 18, 2017

Using the new system the company can collate data from disparate sources, automate routine procedures and proactively provide agents with real-time guidance to help improve the customer experience. Posted September 11, 2017

Company's mission is to reduce crime in neighborhoods by keeping residents connected to their homes, their families and their neighbors. Posted September 04, 2017

Goal is to improve the understanding of drug use, adverse events and product switching in settings outside clinical trials. Posted August 28, 2017

Manufacturer implementing a cloud-based business process management (BPM) solution to better handle its processes and to improve user accessibility. Posted August 14, 2017

E-commerce marketing solution provides a unified experience to customers across online channels and connected devices. Posted August 07, 2017

Solution, hosted in cloud, improves decision-making for workers' compensation policies and claims and eliminates the need to search multiple applications, file shares or paper records. Posted July 31, 2017

By automating its data connectivity and visualizations, the company can redirect the time previously spent building and syncing reports to making quick decisions that maximize marketing ROI and meet KPI goals. Posted July 24, 2017

As the national clearinghouse and resource center for information about missing and exploited children, every call or report we receive could be the difference between life and death for a child. Posted July 17, 2017

The new search portal allows AWWA staff to locate items in their collection by publisher, author, subject (thesaurus) term, ISSN or any of several other search options. Posted July 10, 2017

Organization needed an natural language processing (NLP) tool to make unstructured clinical data more accessible for our research and clinical efforts. Posted June 26, 2017

Three companies worked together to convert a multinational, controlled master policy written in the United Kingdom and three local policies in the United States, Singapore and Kenya into a smart contract that offers a shared view of policy data and documentation in real time. Posted June 19, 2017

With the new solution, the finance team works more collaboratively with each department for planning and analysis, and reporting time is minutes versus weeks Posted June 12, 2017

The new solution provides a multispecialty clinic with access to actionable data insights from a variety of healthcare information systems. Posted June 06, 2017

"Taking advantage of the cloud is key to increasing our agility as an organization and rapidly delivering the latest innovations to our stakeholders. Posted May 30, 2017

University chooses platform to integrate disparate data sources and present information through visualization tools Posted May 22, 2017

Solution will help association with a database of tens of thousands of employment contracts to be able to locate contracts as well as specific data within them. Posted May 15, 2017

The cognitive search and analytics solution chosen will provide 31,000 employees with the most relevant way to interact with the company's management system. Posted May 08, 2017

Company expects to reduce the time needed for yard stays for the rigs, saving money and shortening unplanned downtime. Posted May 01, 2017

Software offers users more flexibility and autonomy when accessing its vast amounts of data. Posted April 24, 2017

Solution is designed to help legal professionals stay productive regardless of location and mobile devices employed. Posted April 17, 2017

Law firm needed an innovative solution and platform selected has allowed them to implement their vision of providing integrated, secure and effective access to their knowledge resources. Posted April 10, 2017

"Paper was piling up on desks and approval times were impacted. Filing and storing all those invoices was also burdensome and so was having to retrieve an invoice if there was a query,"... Company used intelligent capture solution to capture and automatically enter data from invoices Posted April 03, 2017

Allows customers of Munich-based manufacturer to make predictive, data-driven decisions for more efficient and cost-effective repairs. Posted March 27, 2017

In Marion County, the new electronic warrants system has reduced approval time from hours to an average of 18 minutes, Posted March 20, 2017

A nationwide workplace rehabilitation provider, has deployed technology to deliver health management and psychological services better across Australia. Posted March 13, 2017

Portal will streamline its permitting processes and enhance customer experience. Customers will no longer have to weed through dozens of paper permits, as is the case in many cities, to try to figure out what they need. Posted February 27, 2017

Communication between chemists and project managers across different departments and in different buildings meant people were asking for various types of work. Shepherd saw automation as a way to speed product development and to track the creation of products better, which could lead to more sales. Posted February 17, 2017

Banking group enhances the digital experience of its customers with a virtual agent and intelligent search solution Posted February 12, 2017

The new analytics environment enables non-technical users to explore data via charts, graphs and reports. Posted February 06, 2017

Company using a cloud-based talent acquisition solution to better attract, hire, develop and engage its staff. Posted January 30, 2017

Firm chooses a cloud-based service that enables firms of all sizes to reduce costs and enhance security, mobility, compliance and disaster recovery Posted January 23, 2017

New system helps drive visits to the museum and provides an opportunity for visitors to view all its assets from anywhere in the world. For example, when the Rosa Parks story was launched online, within six months, 43,000 people visited the website and spent a total of 265,000 minutes on that story alone. Posted January 16, 2017

Solution provided just what Foundation needed to protect their vital information, in an easy to deploy and manage package. Posted January 09, 2017

The omnichannel cloud platform enables each customer interaction to be routed to the appropriate global location and most skilled agent for the guest's specific need. Posted December 29, 2016

Addition of this e-discovery solution will help the company to realize the efficiencies that can be gained with an automated e-discovery process. Posted December 11, 2016

The firm chose the new system because its prior practice management system, which included document and email management, could no longer be sustained. Posted December 02, 2016

..."decision to switch was driven in large part by innovation and security initiatives... Posted November 28, 2016
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