| CATEGORY: Business Process Management |
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KMWorld 100 Companies That Matter in Knowledge Management
When we established our list of 100 Companies That Matter 10 years ago, "knowledge management" was just beginning to be a recognized term in the boardroom. KM is not now (nor will it ever likely be) a household word. Nor is it an application. It's an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that's no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy...
Feature,
Posted 01 Mar 2010
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BPM, enterprisewide and beyond
Organizations have a broader vision of how BPM can be used across the enterprise. They may still start with one department, as has been typical in the past, but the plan is to deploy BPM pervasively...
Feature,
Posted 01 Feb 2010
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Accelerating ROI with BPM
New research from Aberdeen Group validates what many business and IT leaders have discovered for themselves: accelerating process improvement efforts through business process management (BPM) is yielding significant returns as organizations continue to grapple with the unstable global economy. The new report, called BPM Accelerated: Slashing Cost and Time with Agile Business Processes, shows that "companies that have developed the organizational maturity and are leveraging the right tools..."
Article,
Posted 15 Dec 2009
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Controlling Discovery Costs by Changing Your Process
Early Case Assessment Manages Litigation Costs
"A funny thing happened on the way to becoming successful: despite our best corporate governance, we got sued," said Stuart Taylor, National Journal columnist. The not-so-funny part is that despite their best intentions, companies do get sued: the average Fortune 2000 company is involved in more than 100 legal matters at any given time. Many company executives and managers have attended seminars on compliance, risk and retention policies...
Article,
Posted 15 Dec 2009
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The Case for Humans
Where BPM Falls Short
At its core, business process management (BPM) is a basic sequence of activities characterized as having measurable inputs, added value and measurable outputs. The activities, which can cross organizational boundaries, are repeatable, definable and predictable. Because of its ability to deliver on cost reduction, increased productivity, higher customer service levels and a respectable return on investment, more and more organizations are recognizing the value that BPM provides...
Article,
Posted 15 Dec 2009
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BPM: The Intelligent Assembly Line
In the early 20th century, Henry Ford revolutionized manufacturing when he installed the first moving assembly line at his automotive plant near Detroit, Michigan. However, the assembly line concept had existed for centuries. From the Chinese Terracotta Army, assembled in 210 BCE, to sewing machine and bicycle manufacturing in the mid-1800s, the modern assembly line was the culmination of wildly divergent experiments with interchangeability, creativity, innovation and logic...
Article,
Posted 15 Dec 2009
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Mind, Body—Business?
The recession has taken its toll. The pain it has caused is universal and has touched everyone in the modern world at some level—both personally and professionally. On a personal level, wealth has deteriorated, financial stress has increased, and even for those lucky enough to still be employed, the anxiety over the uncertain and volatile economic conditions is ever-present. On a professional level, the way we do our jobs and run our organizations has changed...
Article,
Posted 15 Dec 2009
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Some Things Never Change, But Some Things Do
I've been writing these opening articles ("overture essays," we call them, somewhat pretentiously) for many years now. And increasingly, when I approach the prospect of digging down into a subject we've covered before—such as this one, business process management, or BPM—there's a moment when I think: "What else can be said about this subject that hasn't already been said?" And I'm always wrong...
Article,
Posted 15 Dec 2009
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