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Business Process Management

Buyers' Guide
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Adds $13.2 million in series B funding Posted August 21, 2019

With TomTom's new Long Distance EV Routing API, users can route from A to B beyond one charge Posted August 20, 2019

Crowd Machine rolls out continuous rapid digital transformation platform Posted August 20, 2019

SES Direct to streamline communications across their network Posted August 19, 2019

KMWorld Awards are designed to celebrate the success stories of knowledge management Posted August 15, 2019

With this designation, Smartsheet is able to greatly expand its marketshare in the work collaboration space - now approved for use by federal agencies and government contractors Posted August 15, 2019

The breakthrough enables Microsoft, and others to use state-of-the-art language understanding in large-scale applications Posted August 13, 2019

The move brings unparalleled suite of possibilities for merchants and shoppers alike Posted August 13, 2019

Step Two principal consultant Rebecca Rodgers defines the digital employee experience (DEX) as a lesser-known and undervalued cousin to the user/customer experience model and explains why it matters in this clip from KMWorld 2018. Posted August 13, 2019

All proceeds will be used to fund Lucidworks' continued growth and expansion Posted August 12, 2019

Insurer powers knowledge-intensive processes with AI-driven approach  Posted August 12, 2019

The acquisition strengthens its US & global leadership role in the growing Learning Management System (LMS) Market Posted August 09, 2019

This new feature allows for management and control of web-based APIs across IT infrastructure Posted August 08, 2019

New Data App allows Odaseva users to anonymize all personal data in Salesforce Sandbox environments with One Click Posted August 08, 2019

With FDA Title 21 CFR Part 11 compliance, MarkLogic will provide data security and integrity for healthcare, pharma, and life sciences companies Posted August 07, 2019

With SiteLock's offering businesses can now automatically protect their website databases from various types of malware threats that could steal customer data Posted August 06, 2019

The money will help Stratifyd expand its business Posted August 06, 2019

This latest KMWorld webinar discusses how to supercharge customer experience and support Posted August 05, 2019

The move is to strengthen ABBYY's leadership role in digital transformation Posted August 05, 2019

Advanced strategic services include Cybersecurity & Data Privacy, Crisis Management, White Collar Defense, and Information Governance Posted August 02, 2019

AI-driven Kryon Process Discovery v19.3 further increases the scalability and agility of enterprise RPA Posted August 02, 2019

The company is introducing an Intelligent CX Platform, No-Touch Information Management, and Continuous Cloud Innovation Posted July 31, 2019

Ease of use, affordability, and features that enterprises truly want to deploy mark the entry of AirDroid Business to a marketplace keen on the robust Android platform Posted July 31, 2019

The cloud platform competency is achieved by Microsoft partners who have passed a series of rigorous technical exams, have met the Azure revenue threshold, and have excellent client references Posted July 30, 2019

Adobe Sign for small business now completes the toolbox for small companies to fully digitize their business Posted July 30, 2019

The new template maps risks and presents them to business professionals with the goal of securing the organization against tangible threats Posted July 29, 2019

The updates include enhanced Data Matcher, Branch Data, and Data Diagnostics Posted July 25, 2019

New update brings Hybrid Learning and adds pattern clustering, DevOps tools, and enhanced cloud capabilities Posted July 24, 2019

Latest investment will boost technology solutions for making better business decisions Posted July 24, 2019

The updates include added support for Microsoft SQL on Linux and more robust operational capabilities to streamline automation administration Posted July 24, 2019

LexisNexis Legal & Professional says its investment in Knowable underscores the promise and potential of contract data analytics  Posted July 19, 2019

Today's contact centers need to create seamless data flows and connect information between new and existing systems and technologies, according to Anand Janefalkar, founder and CEO of UJET Posted July 18, 2019

Partners will collaborate with ASG on product, program and policy direction Posted July 17, 2019

Converse is an all-channel communications solution Posted July 16, 2019

ABBYY's expansion is fueled by the region's growing investment in intelligent automation  Posted July 16, 2019

Winners will be showcased in a special section on the KMWorld website and in the November/December 2019 edition of KMWorld magazine! Posted July 11, 2019

Progress Corticon 6.0 delivers a faster, more powerful, and easy to use automated digital decisioning system Posted July 11, 2019

Integration enhances collaboration, productivity, and efficiency for customers Posted July 10, 2019

New move underscores eStruxture's commitment to offer more choice for enterprises worldwide Posted July 10, 2019

We are again at the crossroads as the industry doubles down on digitally transforming operations to deliver personalized, consistent customer experiences that are integrated across all points of interaction Posted July 09, 2019

Enables speed and trust for analyzing application information in a hybrid cloud environment Posted July 08, 2019

Many companies don't utilize the full benefits of their data store, and more importantly, lack the awareness of the ways it can be improved. The ones that take steps to improve in this area have an important advantage in the highly competitive world of modern commerce. They know what they know, allowing them to ask the right questions and get the right answers. This results in a well-informed decision-making process and the agility and precision of direction that separates the winners from the also-rans. Posted July 08, 2019

Sinequa provides an AI-powered search & analytics platform that enables organizations to become information-driven. This means having actionable information presented in context to surface insights, inform decisions, and elevate productivity, consistently and reliably. Our platform consists of packaged technology that allows this to happen quickly and without sacrificing context or quality as typically happens with "lossy" approaches involving data migration. Posted July 08, 2019

An apocryphal story about a pilot trying to land at the Seattle Tacoma Airport (SeaTac) in heavy fog holds some lessons for intelligent search. The pilot of a small plane has no visibility due to the fog. Depending on who's telling this story, an electrical malfunction disabled the instruments, the instruments simply don't work, or the pilot is only rated for visual flight. Thus, the pilot can't figure out how to get the plane to SeaTac. Posted July 08, 2019

How a great KM brand looks is different for every organization, but it is always a reflection of the people and mission that KM is designed to serve. Take a deep dive into your organizational culture to determine the language, look, and feel that will resonate best. Then, promote and leverage the KM brand at every opportunity to remind employees of the KM resources available to them. Posted July 08, 2019

As organizations continue to recognize the value of data as an asset, the market for data quality solutions will grow. Posted July 08, 2019

In the future, expect greater use of conversational interfaces, and search functions that are fully integrated with other applications and highly context-sensitive, with help readily available. Posted July 08, 2019

The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements. Posted July 08, 2019

This webcast offers insight into complimentary tools for Office 365 Posted July 03, 2019

Customer and agent interactions ensure data quality in training AI-based system to achieve high customer response accuracy Posted July 02, 2019
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