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The agreement brings Veritas' enterprise data management portfolio to all eligible federal, state, local, and tribal government agencies Posted September 18, 2018

PhantomPDF will allow Mac users to edit PDFs Posted September 10, 2018

In designating products to our 2018 list, we looked for solutions that are inventive as well as utilitarian … that break new ground, that help organizations achieve their knowledge management goals and the digital transformation they need to thrive. The offerings help users find information more easily and convert structured and unstructured information into meaningful insight to solve business challenges and satisfy customers. Posted September 10, 2018

Expands digital asset monetization capabilities Posted September 06, 2018

Idea Lab integrates search within content creation Posted August 30, 2018

After implementing a cloud-based data vault using WhereScape Data Vault Express for Snowflake, the company can now respond more quickly to business questions, better evaluate historical trends, and get a more complete picture of its many datasets Posted August 27, 2018

Offers AI-powered information management in the cloud and on premise that directly connects to existing file shares and SharePoint without requiring data migration Posted August 21, 2018

The libary is relying on Preservica to protect valuable digital artifacts and institutional records Posted August 20, 2018

The acquisition will enhance Serviceware's ESM platform Posted August 17, 2018

The acquisition gives Aderant e-billing capabilities Posted August 17, 2018

The integration allows Relativity clients to maximize both tools in seamless, automated way Posted August 16, 2018

This gives companies transparency when it comes to GDPR and other security requirements Posted August 16, 2018

CoreStack products have been added to the United States General Services Administration (GSA) Schedule Posted August 15, 2018

OFX selected Box to replace its on-premise file servers and migrate all its content to the cloud for greater control and flexibility Posted August 14, 2018

The text by Rosette boosts NICE's ability to gain insights from customer conversations Posted August 09, 2018

Programmable Conversations will connect interactions across a variety of platforms Posted August 08, 2018

Onboarding Solution Accelerator enables companies to bring together processes and workflows across the organization Posted August 07, 2018

The Rapid Commerce solution increases business value for e-commerce Posted August 03, 2018

The acquisition adds legal cloud platform to Netgain's suite of products Posted August 02, 2018

The acquisition will expand intelligent work platforms for law firms and corporate legal departments Posted August 01, 2018

Unified data platform available for instant access and easy deployment Posted July 24, 2018

Deal will extend Hitachi Vantara's cloud portfolio and managed services capabilities Posted July 24, 2018

OneDrive and Google Drive were the most popular cloud file storage services, used by 53% of respondents each, with Dropbox used by 45%, followed by Box at 32% Posted July 24, 2018

Agile Defense will offer MinerEye's Data Tracker as part of its cloud solutions portfolio Posted July 19, 2018

Provides increased visibility into the user's Azure, Office365, and Cloud Workspace experience Posted July 16, 2018

Enables accelerated time-to-revenue through streamlined contract management, negotiation, and signature Posted July 12, 2018

No organization is exempt from the increasing pressure to innovate and digitally transform its processes. The taxi industry, for example, learned this the hard way.Ridesharing startup apps like Uber and Lyft rose up seemingly overnight, flouting any regulations while state and local governments rushed to create them. The regulations did eventually come for the apps, but it was too late for taxis - consumer behavior was the changed for good. Now, urban-dwellers want to order rides from their phones and skip the manual payment process altogether, something taxis never were and still aren't equipped to offer. Posted July 12, 2018

Hybrid-cloud platform enables developer-ready microservices Posted July 10, 2018

New products address accounting firms' growing demand for productivity and risk management Posted July 05, 2018

Many organizations have embraced enterprise social networking as the foundation for their virtual communities. Social networking is especially well-suited to communities whose discussions tend toward quick tips and informal exchanges among peers. Firms often combine social networking with other complementary collaboration capabilities to facilitate different types and degrees of interaction. Posted July 02, 2018

Using a common data model, researchers send queries to data sets of collaborating health systems. Posted July 02, 2018

Among the markets expected to lead in the use of IoT are factories, smart cities and healthcare. If the high end of the range is reached, IoT-related business would account for 11 percent of the global economy.As significant as the numbers are, the impact on how organizations and society in general operate will be even more dramatic, bringing new business models and new ways of serving customers. Along with those opportunities are additional obstacles, however, including the need to maintain security for the pervasive technologies and to integrate the information so it provides meaningful knowledge. Posted July 02, 2018

The IoT will encompass three fundamental realms of society. They include aspects of personal life, public life and professional life. In most cases, each device will continuously transmit or receive data via direct internet connectivity. Posted July 02, 2018

Artificial intelligence (AI) and machine learning are redefining the online search experience for both users and brands. Increasingly, customers are finding information about businesses directly through maps, apps, and digital assistants—before ever visiting a company's own website.Consumers are also seeking out more targeted answers than ever before. Search queries that include "near me" have increased 900% in the last two years.1 Posted June 29, 2018

Experts reflect on the importance of GDPR and how businesses can adhere to the new guidelines quickly and easily Posted June 29, 2018

In a perfect world, not only would we all be able to understand each other regardless of the languages we speak, but all software would be completely secure. We don't live in that perfect world. When it comes to tools for knowledge management, one company name that resonates is Microsoft. Regardless of country or language, when someone says or writes Microsoft, you know exactly what that company is. You don't need to translate Microsoft into Czech, Japanese, or Swahili. Microsoft is Microsoft. The same holds true for Office 365. It's called Office 365 in countries around the world. Posted June 22, 2018

Workday intends to combine the Adaptive Insights Business Planning Cloud with its suite of applications for finance and HR Posted June 13, 2018

The solutions join other cloud-enabled offerings to support OpenText customers in their digital transformation efforts Posted June 05, 2018

Consolidated Identity allows employees to access data and complete tasks on one single user interface Posted June 05, 2018

NetDocuments will deliver OCR and image compression functionality as an optional, built-in feature to law firms and corporate legal and compliance departments Posted May 22, 2018

Adds data science platform to the Oracle Cloud, helping customers to fully utilize machine learning Posted May 18, 2018

Kartridge MDM 360 allows healthcare and life science users to easily locate, combine, cleanse, analyze data and more Posted May 10, 2018

The new technology allowed NAMI to streamline the process and reduce errors, with greater collaboration and the ability to drill down into the data—all without leaving the familiar Excel environment, Vena Solutions reports. Posted May 01, 2018

More elastic community structures allow organizations to meet short-term needs and facilitate a broader spectrum of collaboration. Posted May 01, 2018

Content management is becoming more user friendly and presentation options more flexible as the requirement for omnichannel delivery becomes the norm. Posted May 01, 2018

Collaboration focuses on document creation and collaboration solution for large law firms Posted April 30, 2018

Recently, we spoke with a head of customer service at a US-based manufacturing company. He relayed how he periodically reviews recordings of support calls, to understand where coaching is needed, or improvements can be made in the process. He shared how incredibly frustrated he was that in most cases, 80% of the call time is actually silence. Silence, while the agent searches for the right answer to solve the problem, and the customer waits. What shocked us was the estimated cost of that silence-thousands of dollars per day; millions of dollars per year. Imagine if that answer could be found 1 minute faster-or even 10? The savings for a team of 100 agents in 1 year could amount to over a million dollars. Posted April 27, 2018
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