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In a perfect world, not only would we all be able to understand each other regardless of the languages we speak, but all software would be completely secure. We don't live in that perfect world. When it comes to tools for knowledge management, one company name that resonates is Microsoft. Regardless of country or language, when someone says or writes Microsoft, you know exactly what that company is. You don't need to translate Microsoft into Czech, Japanese, or Swahili. Microsoft is Microsoft. The same holds true for Office 365. It's called Office 365 in countries around the world. Posted June 22, 2018

Workday intends to combine the Adaptive Insights Business Planning Cloud with its suite of applications for finance and HR Posted June 13, 2018

The solutions join other cloud-enabled offerings to support OpenText customers in their digital transformation efforts Posted June 05, 2018

Consolidated Identity allows employees to access data and complete tasks on one single user interface Posted June 05, 2018

NetDocuments will deliver OCR and image compression functionality as an optional, built-in feature to law firms and corporate legal and compliance departments Posted May 22, 2018

Adds data science platform to the Oracle Cloud, helping customers to fully utilize machine learning Posted May 18, 2018

Kartridge MDM 360 allows healthcare and life science users to easily locate, combine, cleanse, analyze data and more Posted May 10, 2018

The new technology allowed NAMI to streamline the process and reduce errors, with greater collaboration and the ability to drill down into the data—all without leaving the familiar Excel environment, Vena Solutions reports. Posted May 01, 2018

More elastic community structures allow organizations to meet short-term needs and facilitate a broader spectrum of collaboration. Posted May 01, 2018

Content management is becoming more user friendly and presentation options more flexible as the requirement for omnichannel delivery becomes the norm. Posted May 01, 2018

Collaboration focuses on document creation and collaboration solution for large law firms Posted April 30, 2018

Recently, we spoke with a head of customer service at a US-based manufacturing company. He relayed how he periodically reviews recordings of support calls, to understand where coaching is needed, or improvements can be made in the process. He shared how incredibly frustrated he was that in most cases, 80% of the call time is actually silence. Silence, while the agent searches for the right answer to solve the problem, and the customer waits. What shocked us was the estimated cost of that silence-thousands of dollars per day; millions of dollars per year. Imagine if that answer could be found 1 minute faster-or even 10? The savings for a team of 100 agents in 1 year could amount to over a million dollars. Posted April 27, 2018

Offers enhanced, scalable, and intuitive cloud ECM services Posted April 25, 2018

Project Pulse supports project owners, making it easier to control and see the flow of information Posted April 17, 2018

TCN Speech Analytics, powered by CallMiner, will help uncover insights to improve contact center agent performance and customer experience Posted April 10, 2018

OneLogin Access allows users to configure access privileges to better secure platforms and application Posted March 19, 2018

The companies we have chosen this year have proven their stuff. Posted March 08, 2018

Available on AWS Marketplace Posted March 07, 2018

Datawatch Monarch Swarm creates an environment for sharing and validating data Posted March 06, 2018

Smartling's Connector can translate and manage content across multiple languages Posted March 05, 2018

ID Max will help marketers grab data Posted March 02, 2018

Maana Q provides knowledge workers with a intuitive user experience Posted March 01, 2018

Canopy selected Progress Health Cloud to streamline patient digital experiences Posted February 28, 2018

Founded in 2007, the cloud storage company provides what it describes as a cloud platform for information sharing and collaboration Posted February 26, 2018

Enables Priority to enhance its cloud-based ERP solutions Posted February 21, 2018

ServerSync enables cloud access for on-premise Windows file servers Posted January 18, 2018

This latest KMWorld webinar focuses on how Office 365 can tie your business together Posted January 17, 2018

Company will focus on delivering benefits of open source search and cloud to mid­-market and enterprise customers Posted January 16, 2018

Being information-driven requires relevant insights in context Posted January 15, 2018

With this agreement, the Nuance solution is available through a perpetual and subscription offering Posted January 10, 2018

Alliance is designed to accommodate Esker's growth while enhancing solutions offered by Optima Posted January 09, 2018

The integration allows Mavenlink customers to smoothly transfer project information into Slack Posted January 03, 2018

KM function within enterprises is gaining ground and converts, and cloud is helping to make it cost-effective Posted December 06, 2017

Enables non-developers to define custom application logic using a visual drag-and-drop editor Posted November 20, 2017

Company also announces plans to make AD e-discovery software available in cloud Posted November 07, 2017

Anexsys has signed a multi-year agreement with ayfie for its integrated Relativity application and contract M&A capabilities Posted October 31, 2017

Enables organizations to import high volumes of content into Box from multiple, remote locations Posted October 09, 2017

Accelerates transformation with personalized mobile-first interactions Posted October 06, 2017

New file management solution helps enterprises to analyze, move, manage and modernize their data assets Posted October 04, 2017

FASTdocs v.6.0 manages work and data for banks and credit unions Posted October 04, 2017

User-friendly solution aims to improve productivity, decision making, and compliance Posted September 28, 2017

InsideView Target provides marketers with better searching tools Posted September 18, 2017

OnBase is being used to streamline clinical and administrative content Posted September 15, 2017

New FLOW module in Northplains NEXT cloud platform helps coordinate people, tasks, and approvals Posted September 14, 2017

The offerings on our list of 2017 KMWorld Trend-Setting Products result from innovation and imagination, as well as from evolution, gaining additional features over time. The products reflect the ingenuity of the developers and the diversity of invention. More than anything else, our 2017 Trend-Setting Products have captured our attention because of their ability to meet business needs by transforming information into insight. Posted September 14, 2017

Company will further invest in machine-learning capabilities to help sales teams based on the context Posted September 11, 2017

Delivers comprehensive cloud-based DAM solution to improve user experiences Posted August 24, 2017

New Admin Suite helps companies create and administer customer surveys and reports in real time Posted August 23, 2017

FedRAMP status will allow the company to protect sensitive data from the government Posted August 11, 2017
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