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Knowledge Management

With the tools in place to rapidly deliver valuable content to customers, CDW is now looking toward greater personalization as part of its CXM strategy Posted June 21, 2019

Winners will be showcased in a special section on the KMWorld website and in the November/December 2019 edition of KMWorld magazine! Posted June 20, 2019

In-depth searching of Facebook isn't necessarily easy, but it can be well worth the effort. Posted June 19, 2019

In this clip from his KMWorld 2018 presentation on AI-enabled intelligent assistants, M-Files AI Product Manager Trevor Cookson discusses advantages for File-Save applications. Posted June 19, 2019

SDK uses AI-enabled mobile tech Posted June 18, 2019

The agency will provide consulting services to customers and prospects of EnterWorks engaged in multi-domain experience management (MxM) implementations Posted June 18, 2019

O365 Manager Plus speeds Office 365 management Posted June 18, 2019

The acquisition will allow enterprises to manage e-discovery along with privacy and security regulations Posted June 18, 2019

Eric Smith, Fire Oak Strategies chief technologist and information security officer, discusses real-world information security search issues in this clip from Enterprise Search & Discovery 2018. Posted June 18, 2019

Integration streamlines invoicing and service ticketing for MSPs selling Intermedia's UCaaS offering Posted June 17, 2019

This integration will improve collaboration between teams Posted June 17, 2019

New solution empowers enterprises to pilot new analytics innovations in real-time Posted June 14, 2019

The solution brings forms automation to companies of all sizes Posted June 14, 2019

The iManage platform delivers consistent user experience, a simplified IT environment, and organizational agility to Beck Redden Posted June 14, 2019

The collaboration will support automation industry growth Posted June 14, 2019

The platform promises accelerated time-to-value, reducing errors, lowering costs, and improving operational visibility Posted June 13, 2019

The goal of the partnership is to increase the visibility of research in the Social Sciences and Arts & Humanities Posted June 13, 2019

Ensures safety and security of information Posted June 12, 2019

Helps enterprises to leverage their own datasets to create, train, and deploy custom AI models Posted June 12, 2019

New release makes knowledge graph experience quicker, easier, and more productive Posted June 12, 2019

Combines graph and document technologies, ontology design, and AI data science expertise Posted June 12, 2019

Offers combination of Zendesk Sell and Support for flexibility Posted June 12, 2019

It's up to leaders to make sure they choose the best suite of productivity tools for their enterprise—evaluating workflows and growth plans in order to choose tools that can evolve alongside the business Posted June 12, 2019

Capture, manage, share, find: Federal Home Loan Bank of Chicago VP for KM Hyan Syed describes how his organization has defined its KM implementation in this clip from his presentation at KMWorld 2018. Posted June 12, 2019

These five partners join Agorai's growing ecosystem of AI solution and data providers Posted June 11, 2019

The acquisition of Tableau in a $15.7 billion all-stock deal is expected to be completed during Salesforce's fiscal third quarter ending October 31, 2019 Posted June 11, 2019

For too long IT service desk teams have struggled with tools which are inadequate for maintaining complex organizational infrastructures Posted June 11, 2019

SAS storyteller Tuba Islam highlights three key approaches to automation and machine learning in this clip from her presentation at Text Analytics Forum 2018. Posted June 11, 2019

These deeper integrations will make it even easier for enterprises and SMBs to work faster and smarter Posted June 10, 2019

Allows federal agencies to streamline processes to better serve citizens Posted June 10, 2019

By automating and optimizing retail process and workflow, KOJ has gained efficiencies and a significant reduction in labor costs Posted June 07, 2019

Using its AI engine, ZipRecruiter evolves employer to employee matchmaking Posted June 07, 2019

Bpm'online studio free will give access to tools for building processes diagrams with BPMN notation support Posted June 07, 2019

Time is running out. Submit your nominations for the first annual KMWorld Readers' Choice Awards Program Posted June 06, 2019

Industry experts develop ready-to-use, validated quality management system to make cloud-based compliance solutions accessible to any life sciences business Posted June 06, 2019

The funding will support additional growth and connectedness among pet communities in neighborhoods across the U.S. and Canada Posted June 06, 2019

The partnership aims to offer a seamless mechanism for enterprises to streamline end-to-end processes and drive business value Posted June 05, 2019

The new offering leverages Troovo's travel industry payments solution Posted June 05, 2019

Whether finding the best expert, the best template, or the most relevant search results, AI helps firms take their knowledge management efforts to the next level Posted June 05, 2019

Serious Insights Founder & Principal Analyst Daniel W. Rasmus explains how AI can be used to narrow the window for maintenance in some organizations in this clip from his presentation at KMWorld 2018. Posted June 05, 2019

In searching for whatever type of information you need, there are three reasons why LinkedIn searching is easier and, in some ways, more effective than on other social networking sites Posted June 05, 2019

dtSearch enterprise and multiplatform developer products instantly search terabytes across a wide variety of online and offline data types with over 25 search options Posted June 04, 2019

Kiki Adams, head of science at Receptiviti, explains stopwords, or function words, and why they matter in text analytics in this clip from her presentation at Text Analytics Forum 2018. Posted June 04, 2019

These solutions will provide companies with internal and external analytics, and productivity tools that enhance customer and employee engagement Posted June 03, 2019

Watson Ads Builder can bring the power of DIY conversational design to brands Posted June 03, 2019

New capabilities in Yammer include updates for security, privacy, and compliance, live events in Yammer, and updated styling and formatting for conversations. Posted May 31, 2019

Verint helps financial services company enhance data security, protect member identity, and drive operational efficiencies Posted May 31, 2019

The newest update features a Google collaboration for the new Android Enterprise API and supports Apple's spring release Posted May 31, 2019

The platform's embedded AI enables automatic recognition of people and documents, an understanding of content within communications, and access of knowledge centers Posted May 30, 2019

New ABBYY integrations enhance AI-powered document management solutions  Posted May 30, 2019
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