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Knowledge Management

Often used for innovation, crowdsourcing can bypass organizational structures to obtain insights from large groups of individuals either within the company or outside it. Posted April 22, 2017

Workstream supports development and management of asset requests, creative briefs, reviews, and approvals Posted April 21, 2017

Lionbridge app for Oracle Marketing Cloud helps marketers improve multilingual marketing campaigns Posted April 20, 2017

PandaDoc's document automation software with e-signature capabilities is now available as part of the HubSpot platform Posted April 20, 2017

dtSearch enterprise and developer products can instantly search terabytes of data with more than 25 search options Posted April 19, 2017

Brings document management to public sector customers on the Salesforce AppExchange Posted April 18, 2017

Solution is designed to help legal professionals stay productive regardless of location and mobile devices employed. Posted April 17, 2017

New release of cloud-based content management solution for technical documentation enables users to receive MadCap Central notifications on Slack channels Posted April 17, 2017

inCloud ecosystem allows customers to extend contact center cloud initiatives Posted April 17, 2017

Central to the advancements is a newly enhanced interface Workbench featuring an updated document viewer Posted April 13, 2017

Iron Mountain Workflow Automation powered by Hyland helps organizations automate workflows for conversion to digital processes Posted April 13, 2017

Delivers anytime, anywhere data access to office software suite Posted April 12, 2017

New release provides both DocuWare Cloud and on-premises users with simpler usability and improvements in workflow management, email archiving, and data synchronization Posted April 11, 2017

Organizations will be able to analyze internet data and internal documents using one platform Posted April 10, 2017

Updates include a financial planning module to manage and monitor a project's financial health Posted April 07, 2017

New software helps human resources departments design more effective voice of the employee programs Posted April 06, 2017

Cloud capture and invoice processing solution enhances the accounts payable process Posted April 06, 2017

CX Contact Center integrates voice data with chat logs, agent notes, emails, social interactions and CRM data Posted April 05, 2017

Makes business workflow automation easier and more flexible Posted April 05, 2017

Competency is recognition of KnowledgeLake's cloud transformation services expertise Posted April 04, 2017

New funding round will be used to accelerate R&D and further global expansion Posted April 03, 2017

Many information professionals tell me that keeping up with regulatory and corporate policy is an increasingly critical demand for their business. Managing large volumes of content in multiple formats com­plicates these regulations further. However, compliance and governance don't have to be your greatest pain points… Posted April 03, 2017

The other day I saw an old and faded bumper sticker on the car ahead of me at a stop light. It said, "Question Authority."

I haven't seen one of those in, well, I can't remember how many years. It seems to me it was a popular bumper sticker "back in the day." Not being sure how many years ago my "back in the day" was..
Posted April 03, 2017

Delivers continuous security and compliance to Google Cloud Platform customers Posted March 31, 2017

Today, nearly every organization professes its commitment to delivering outstanding customer experiences. But achieving that goal can be very difficult, especially since customers use so many different channels and devices. As the hub for customer interactions, contact centers often feel the brunt of this challenge and are expected to continually improve the quality and efficiency of service interactions… Posted March 31, 2017

Can I share a pet peeve with you? It's this phrase, something I both read and hear way too often: "If you're like me, you'll…

"Wait, I'll what? I'll think that Joe Blow is the best musician ever? That everybody hates snow? That I want a hoverboard? That Brand X is better than Brand Y? That blue in the popular color this year so I should invest in blue clothing? That Celebrity Z is overrated—or underestimated?…
Posted March 31, 2017

Large and small companies alike are increasingly relying on knowledge management to develop better automated marketing campaigns. Knowledge management is essential to deliver the right message at the right time to the right people with the right frequency. Posted March 31, 2017

The term "data scientist" has been around for a decade, and the job function has existed even longer, but only recently has awareness really hit the mainstream. The primary reason for its growing relevance is the need to analyze large amounts of data. Posted March 31, 2017

We'll focus on the information processing and decision-making aspects of policing. Posted March 31, 2017

The transformative effect of data visualizations on the analytics landscape is beyond dispute, but the outcome is more controversial. Posted March 31, 2017

The nature of customer experience management has changed dramatically for health insurance companies in the past few years, driven by the evolving composition of the customer base and a new focus on value-based care. Posted March 31, 2017

We are articulating a framework designed to offer executives who are facing opportunities or challenges in the world of cognitive computing a systematic way to consider the key decision elements for a particular application goal. Posted March 31, 2017

The knowledge that lets a business succeed exists in the minds, hands and conversations of the people doing the job Posted March 31, 2017

Partnership allows pharmaceutical companies to derive competitive intelligence from Dow Jones Factiva content using Linguamatics NLP-based text analytics Posted March 30, 2017

SaaS offering supports digital transformation activities Posted March 29, 2017

Consolidates legacy EMR data in a single repository Posted March 29, 2017

DocsConverter converts Microsoft Office documents to formats suitable for viewing on the web Posted March 28, 2017

Allows customers of Munich-based manufacturer to make predictive, data-driven decisions for more efficient and cost-effective repairs. Posted March 27, 2017

This latest KMWorld webinar explores a variety of techniques for boosting productivity and collaboration Posted March 24, 2017

New Confirmit Horizons capabilities improve ease of use and drive deeper insight discovery Posted March 24, 2017

The connector allows businesses to reach its target market anywhere, anytime Posted March 23, 2017

360 Data Management for GDPR provides guidance on personally identifiable information so users can better protect information Posted March 22, 2017

Receiving the ISO 27001 certification means the company adheres to strict security guidelines Posted March 22, 2017

RAVN Connect Enterprise offers a variety of search tools to give enterprises deeper answers Posted March 21, 2017

In Marion County, the new electronic warrants system has reduced approval time from hours to an average of 18 minutes, Posted March 20, 2017

Combination provides marketers with full content asset lifecycle management on a single platform Posted March 17, 2017

New tool is an iText 7 add-on Posted March 16, 2017

Companies want to close the security gap between digital and hard copy data protection Posted March 16, 2017

Companies team up to enhance functionality of HR document management platform for regulatory compliance Posted March 15, 2017

Next-generation platform helps manage the lifecycle of visual brand assets Posted March 15, 2017
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