SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Healthcare

Buyers' Guide

Appian's Robotic Workforce Manager solution for Blue Prism provides improved levels of visibility and self-service to business users Posted May 22, 2019

Acquisition expands ABBYY's Digital IQ capabilities by combining content and Process IQ Posted May 21, 2019

The new Workforce Engagement enhancements use automation at key points to improve the experience for customer and employee alike Posted May 20, 2019

NC Protect identifies and secures sensitive data for enterprise social communications Posted May 20, 2019

The new FlexiCapture REST API simplifies integration and use of ABBYY's advanced capabilities all orchestrated and driven within their core business application or service Posted May 17, 2019

The companies will provide customers with powerful intelligence solutions that extract value from financial data and surface actionable information across all business functions Posted May 16, 2019

Advances in computer vision and machine learning have enabled video to be a rich source of insights that provide operational and CX intelligence Posted May 16, 2019

Anand Subramaniam, SVP-Global Marketing, eGain Corp., reflects on evolving requirements for successful interactions with today's consumers and the importance of leveraging AI, natural language processing, and machine learning Posted May 15, 2019

Grabyo and Flowics partner to simplify real-time audience interactivity for live video on social and digital platforms. Posted May 15, 2019

It's time to submit your nominations for the first annual KMWorld Readers' Choice Awards Program Posted May 14, 2019

This release is designed to deliver customer success throughout the entire customer lifecycle experience Posted May 14, 2019

Mimecast Supervision will help financial organizations meet compliances Posted May 13, 2019

Dynamic Signal's Microsoft integration extends the reach of SharePoint content to employees Posted May 13, 2019

Evolves the way the platform presents insights to end users Posted May 10, 2019

Technology and cloud-solutions are continually evolving, and the sooner enterprises take the next steps toward adopting them, the sooner they can implement updates and even newer technologies with ease Posted May 10, 2019

The patent is for a proprietary tech that enables not just client-side recording, but server-side as well Posted May 10, 2019

New features include support for more languages and words Posted May 09, 2019

This latest KMWorld webinar focuses on AI and how to implement strategies for employees and customers Posted May 09, 2019

Enterprise Search is powered by Elasticsearch Posted May 08, 2019

OpenText cloud services will work with SAP Cloud Platform to harmonize data and content services Posted May 08, 2019

Microsoft Search applies AI from Bing and personalized insights surfaced by the Microsoft Graph Posted May 08, 2019

Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog. Posted May 08, 2019

There's a growing demand for the ability to facilitate the integration of knowledge generated by widely diverse communities from multiple disciplines. Posted May 08, 2019

Only a minority of healthcare companies have a solution for using unstructured clinical information contained in electronic health records, although a majority of companies are either implementing one or exploring their options for doing so. Posted May 08, 2019

By unifying all aspects of data management for expedient, trustworthy access to data in a single platform, BI empowers much more than analytics. Posted May 08, 2019

Agile—a project management approach that stresses iteration, collaboration, and customer centricity—tops the list of innovations shaping KM programs. Posted May 08, 2019

The global market for information governance is expected to grow by more than 20% per year over the next 5 years, reaching $3.62 billion by 2023. Posted May 08, 2019

This deployment benefits both new and existing Azure users as it provides the ability for existing users to easily scale robot deployments as needs change Posted May 06, 2019

To truly go digital, organizations must make their data intelligent—so that it is working for them, from acquisition throughout the entire document lifecycle. Posted May 06, 2019

The value you can extract from automation technologies is limited by the quality of upstream data captured as part of the document management process. Posted May 06, 2019

"Transforming physical documents into digital ones is hardly a revolutionary step. In and of itself, digitization cannot bring dead data to life. What is needed is a process that will put smarter practices and processes into place that will change existing data into intelligent, living metrics." Posted May 06, 2019

The joint solution allows teams to glean sales information Posted May 03, 2019

Solutions help organizations manage data and documents on and off cloud, and are integrated with SAP's Intelligent Suite  Posted May 03, 2019

MarkLogic provides CMS with a flexible and cost-effective migration to AWS, and supports "cloud-first" strategy  Posted May 03, 2019

This latest webcast explores cognitive computing and AI options Posted May 01, 2019

New machine learning capabilities identify customer pain points and outliers in CX data Posted April 30, 2019

This technology can monitor the competition, evaluate the strengths and weaknesses of editorial policies and support evidence-based decisions to guide changes to journal strategies Posted April 29, 2019

The service reduces the distance between the warehouse and end-user Posted April 26, 2019

New SolarWinds Passportal Suite is built for MSPs Posted April 26, 2019

Businesses can improve customer retention and accelerate digital transformation by engaging customers via their preferred channel Posted April 26, 2019

New capabilities extend metadata management, data governance and data catalog reach for popular technologies Posted April 23, 2019

Verato's smart "referential matching" technology will automatically resolve duplicate records missed by EMPI Posted April 23, 2019

The acquisition will offer customers the ability to determine highly targeted audience segments to drive audience growth and generate new revenue streams Posted April 22, 2019

In a world where customers "crave self-service," having the technology in place to allow them to do this—and do it swiftly, efficiently, and correctly—is critical to satisfying customers. Posted April 19, 2019

Businesses rank customer knowledge before product and finance as the key to success. Effective knowledge management offers a way to make customers and companies happy, all at once. Posted April 19, 2019

Good CX is rooted in quickly delivering intelligent answers and insights. Customers depend on information being readily available and accessible. The three elements that make this significantly more achievable are content unification, NLP, and machine learning. In this time of limited patience and abundant competition, KM should not be overlooked as an effective tool for improving the customer experience. Posted April 19, 2019

Contextual knowledge can make the difference between delivering weak, generalized results and clear, targeted information. Well-maintained contextual knowledge can improve the speed, accuracy, and overall confidence in the knowledge base. Posted April 19, 2019

Toptal's expert network will leverage this new "digital workforce" to implement and automate repetitive, work processes and help solve critical business issues Posted April 18, 2019

The new service closes the loop in delivery, security, and custody Posted April 18, 2019
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