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By combining RPA with data from all sources including unstructured data, companies can achieve end-to-end process automation Posted March 20, 2019

Cogito 14.4 boosts AI capabilities Posted March 19, 2019

The partnership will contain the growing volume of data so it can be thoroughly analyzed Posted March 18, 2019

Perfecto Codeless will make it easier for employees of all skill levels (not just developers who have coding experience) to write and maintain automated tests wherever and whenever Posted March 13, 2019

The offering provides greater flexibility for migrations Posted March 13, 2019

Outlaw applied best practices from other industries, such as the tools developers use to collaborate on code, to develop a better tool for keeping contracts moving Posted March 12, 2019

Toast Guest Feedback allows restaurant owners to collect and immediately act on reviews before negative ratings impact revenue Posted March 11, 2019

Each suite contains multiple purpose-built cloud solutions Posted March 11, 2019

Enterprise content management (ECM) has been with us for almost 20 years now. In an ideal world, one could argue that this longevity has given us a deep understanding of how to manage content within an organization. The reality however is quite different. Posted March 11, 2019

There's a silent killer in our midst. Yes, I'm talking about the fastest-growing challenge to our livelihoods and to our companies' fortunes in the market. Who is this killer? His name is Content Mismanagement. You see—the content that we need to do our jobs is often impossible to find. Even when we find it, we're not sure if it's still valid. And by the way, why are we spending so much time searching? Shouldn't content be finding us when we need it, not the other way around? Posted March 11, 2019

The content services platform serves as a hub to ingest, manage, and distribute information. AI is expected to be an increasingly standard part of content services. Posted March 11, 2019

Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both. Posted March 11, 2019

CX Solution Pack will offer enhanced customer experience insights from every voice conversation Posted March 06, 2019

Legal professionals can now perform a seamless transfer of documents between Doxly and iManage Posted March 05, 2019

Foxtrot offers a platform to make the creation and deployment of RPA bots faster and easier than ever before, making it cost effective, enabling a broader set of people, and delivering rapid ROI Posted March 04, 2019

Intermedia Unite Envision helps partners to improve customer support Posted March 04, 2019

The technology predicts how customers will interact with agents Posted March 01, 2019

Teams can now quickly and easily manage the flow of product information from partners and suppliers seamlessly via Contribute Posted March 01, 2019

The platform introduces chat bots and assistants that will interact with customers using a Natural Language UX/UI Posted February 28, 2019

This latest version gives users greater editing abilities Posted February 21, 2019

The acquisition will boost Bridgeline's place in the e-commerce market Posted February 15, 2019

Along with this new library, Akeneo PIM Enterprise Edition 3.0 also introduces additional features aimed at increasing productivity and collaboration Posted February 14, 2019

Updates include improves user interface, new encryption options, and more Posted February 13, 2019

The deal will enable Import.io to bolster its web data integration Posted February 12, 2019

Mavenlink's new Personal Utilization Manager delivers key utilization data to managers and individuals in context and in real time, negating the need to wait for weekly, monthly, or quarterly reports Posted February 12, 2019

This solution is advancing convergence, and enabling organizations to improve operational efficiency and security by employing the latest processes, technologies, and business models Posted February 11, 2019

Customers will benefit from seamless integration with Red Box utilizing their export broker and email bridge functions to securely push both voice and highly accurate transcriptions of conversations into Global Relay Archive Posted February 06, 2019

The partnership allows native support ranging from building map-based dashboards to visualize IoT spatial analytics to mobility scenarios for vehicle movement Posted February 05, 2019

The integration will allow businesses to communicate with clients more transparently Posted February 04, 2019

This latest KM webcast explores hot topics for 2019 Posted January 31, 2019

The upgrades introduce data masking; better metadata tagging, indexing, and management; and more Posted January 25, 2019

The announcement makes Syndigo an end-to-end provider of synchronized product content and syndication Posted January 24, 2019

The solution gives Microsoft customers the ability to discover data quicker Posted January 23, 2019

The move will consolidate platforms to offer cloud-based practice management and business development solutions for law firms Posted January 18, 2019

The funding round will allow Alation to expand its data catalog capabilities Posted January 17, 2019

DesTech will help clients digitally transform their businesses with an easy-to-use, low-code platform. Posted January 14, 2019

The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate, and compete in a mobile and global business environment. Posted December 28, 2018

The KM Reality Award recognizes an organization in which knowledge management is a positive reality, not just rhetoric. The award recipient has demonstrated leadership in the implementation of knowledge management practices and processes, realizing measurable business benefits. To be considered for the Reality Award, the knowledge management program must be in place for at least one year, receive support from senior management, and have defined metrics to evaluate the initiative and its impact on organizational goals. Posted December 28, 2018

The key driver behind the growth of the knowledge management mar­ket is an increasing focus on customer retention and satisfaction amid rising competition among the global players in the world. A new generation of tools and platforms—led and enabled by machine-learning initiatives—is empowering organizations to find new insights and increase the value of their data. Posted December 28, 2018

In the field of knowledge management, of course, the idea of turning data into information into knowledge has been a foundation concept for knowledge managers. But frankly, the ability to achieve this alchemy of data to knowledge has not been broadly demonstrated in practice. A next generation information refinery is required to make something meaningful and valuable out of the raw data flying around the firm and throughout the internet economy. Posted December 28, 2018

Personalization allows users to tailor specific searches Posted December 19, 2018

Government ID Authentication aims to take the pain out of verifying a customer's identity Posted December 11, 2018

Scavenger can pinpoint files and folders throughout an organization Posted December 07, 2018

This roundtable webinar discusses cognitive computing and what it can do for your organization Posted December 07, 2018

Context analyzes tens of millions of court documents and extracts specific language that will resonate with a particular judge Posted December 06, 2018
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