SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Enterprise Search

The new Workforce Engagement enhancements use automation at key points to improve the experience for customer and employee alike Posted May 20, 2019

It's time to submit your nominations for the first annual KMWorld Readers' Choice Awards Program Posted May 14, 2019

Dynamic Signal's Microsoft integration extends the reach of SharePoint content to employees Posted May 13, 2019

Evolves the way the platform presents insights to end users Posted May 10, 2019

New features include support for more languages and words Posted May 09, 2019

Enterprise Search is powered by Elasticsearch Posted May 08, 2019

Microsoft Search applies AI from Bing and personalized insights surfaced by the Microsoft Graph Posted May 08, 2019

Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog. Posted May 08, 2019

Only a minority of healthcare companies have a solution for using unstructured clinical information contained in electronic health records, although a majority of companies are either implementing one or exploring their options for doing so. Posted May 08, 2019

By unifying all aspects of data management for expedient, trustworthy access to data in a single platform, BI empowers much more than analytics. Posted May 08, 2019

Agile—a project management approach that stresses iteration, collaboration, and customer centricity—tops the list of innovations shaping KM programs. Posted May 08, 2019

The global market for information governance is expected to grow by more than 20% per year over the next 5 years, reaching $3.62 billion by 2023. Posted May 08, 2019

This deployment benefits both new and existing Azure users as it provides the ability for existing users to easily scale robot deployments as needs change Posted May 06, 2019

To truly go digital, organizations must make their data intelligent—so that it is working for them, from acquisition throughout the entire document lifecycle. Posted May 06, 2019

The joint solution allows teams to glean sales information Posted May 03, 2019

This latest webcast explores cognitive computing and AI options Posted May 01, 2019

This technology can monitor the competition, evaluate the strengths and weaknesses of editorial policies and support evidence-based decisions to guide changes to journal strategies Posted April 29, 2019

Businesses can improve customer retention and accelerate digital transformation by engaging customers via their preferred channel Posted April 26, 2019

The acquisition will offer customers the ability to determine highly targeted audience segments to drive audience growth and generate new revenue streams Posted April 22, 2019

Businesses rank customer knowledge before product and finance as the key to success. Effective knowledge management offers a way to make customers and companies happy, all at once. Posted April 19, 2019

Good CX is rooted in quickly delivering intelligent answers and insights. Customers depend on information being readily available and accessible. The three elements that make this significantly more achievable are content unification, NLP, and machine learning. In this time of limited patience and abundant competition, KM should not be overlooked as an effective tool for improving the customer experience. Posted April 19, 2019

Contextual knowledge can make the difference between delivering weak, generalized results and clear, targeted information. Well-maintained contextual knowledge can improve the speed, accuracy, and overall confidence in the knowledge base. Posted April 19, 2019

Toptal's expert network will leverage this new "digital workforce" to implement and automate repetitive, work processes and help solve critical business issues Posted April 18, 2019

Lenovo has turned to LevaData's Cognitive Sourcing Platform which will investigate how AI and machine learning impacts Lenovo's procurement procedures Posted April 16, 2019

One Med Chart is a user-driven universal medical record and health information repository designed to give individuals the ability to monitor, improve, and keep track of their health through a user-friendly wellness app Posted April 15, 2019

Businesses - SMBs in particular - can now use OnTask-enabled Brother devices to automate document workflows for remote collaboration, detailed workflow visibility and tracking of critical documents, and more Posted April 15, 2019

Connector accelerates access to, and deployment of, InterSystems IRIS data platform Posted April 15, 2019

Search360 allows users to search seamlessly across hosted and external catalogs, view results in real-time, compare items side-by-side and checkout for approval Posted April 12, 2019

KMWorld 2019 is seeking experienced knowledge, content, search, and enterprise experts who can provide practical, hands-on information, case studies, and instruction Posted April 04, 2019

The strategic partnership is to address growing demand for enhanced CX and transforming the company's processes Posted April 04, 2019

The partnership will bring mobile-first pay, communication, and staffing technology together Posted March 29, 2019

Integration will allow joint customers to embrace data-driven decision making Posted March 25, 2019

By combining RPA with data from all sources including unstructured data, companies can achieve end-to-end process automation Posted March 20, 2019

Cogito 14.4 boosts AI capabilities Posted March 19, 2019

The partnership will contain the growing volume of data so it can be thoroughly analyzed Posted March 18, 2019

Perfecto Codeless will make it easier for employees of all skill levels (not just developers who have coding experience) to write and maintain automated tests wherever and whenever Posted March 13, 2019

The offering provides greater flexibility for migrations Posted March 13, 2019

Outlaw applied best practices from other industries, such as the tools developers use to collaborate on code, to develop a better tool for keeping contracts moving Posted March 12, 2019

Toast Guest Feedback allows restaurant owners to collect and immediately act on reviews before negative ratings impact revenue Posted March 11, 2019

Each suite contains multiple purpose-built cloud solutions Posted March 11, 2019

Enterprise content management (ECM) has been with us for almost 20 years now. In an ideal world, one could argue that this longevity has given us a deep understanding of how to manage content within an organization. The reality however is quite different. Posted March 11, 2019

There's a silent killer in our midst. Yes, I'm talking about the fastest-growing challenge to our livelihoods and to our companies' fortunes in the market. Who is this killer? His name is Content Mismanagement. You see—the content that we need to do our jobs is often impossible to find. Even when we find it, we're not sure if it's still valid. And by the way, why are we spending so much time searching? Shouldn't content be finding us when we need it, not the other way around? Posted March 11, 2019

The content services platform serves as a hub to ingest, manage, and distribute information. AI is expected to be an increasingly standard part of content services. Posted March 11, 2019

Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both. Posted March 11, 2019

CX Solution Pack will offer enhanced customer experience insights from every voice conversation Posted March 06, 2019
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