Empolis Information Management GmbH profile
Empolis is the leading provider of Smart Information Management software. Many notable national and international companies and public sector institutions rely on Empolis solutions, based on more than 25 years of industry and process experience.
Smart Information Management represents comprehensive creation, management, analysis, intelligent processing and provision of all relevant information needed for business processes, regardless of source, format, user, location or device.
Decision makers, experts, employees and customers precisely receive required information according to their individual task and situation, along the lines of our motto “the right information, at the right time, to the right person, on the desired device”.
Empolis Smart Documentation makes it possible to compile and maintain content efficiently at a high level of quality, which, in turn, is essential for flexible content supply – for many different types of publications. With this solution, documentation is created, updated, and delivered much faster, thereby achieving substantial savings.
With Empolis Smart Publishing, managing the entire lifecycle of new and existing content becomes more efficient – ranging from creation and maintenance of content, to content provision and access, up to feedback from end customers. The solution offers unparalleled efficiency, quality and flexibility, and meets today’s high expectations for the publication of state-of-the-art knowledge-intensive content.
Empolis Experience Management allows for systematic reuse and expansion of your corporate knowledge – in other words, optimized use of your intellectual capital. The result: improved efficiency and higher productivity.
The Empolis Service Resolution Management solution quickly and easily provides relevant information, at the right time, to the right person. The solution delivers the capability of determining the correct answers to the most complex issues and supporting you in communicating these effectively and consistently.
Empolis Smart Diagnostics is a service and diagnostic platform that provides relevant service information and knowledge to technicians, customer service partners and end customers. With this platform, content is processed and appropriately provided specifically for the desired publication channel.
By utilizing advanced information and language technologies, the Empolis Competitive Intelligence solution is able to use relevant online sources to systematically, clearly and specifically provide information related to technology, the market and the competition. This puts you in the position to do the “right” thing – faster, better and more efficiently than ever before.
With Empolis Decision Intelligence, enormous amounts of information from any sources can be processed, making rapid, targeted search possible. Users can find the most relevant documents in only a few steps, even without precise wording of search queries. The solution helps you to draw the right conclusions and act quickly, confidently and appropriately.
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