SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Search Technologies

Search Technologies

1110 Herndon Parkway, #306
Herndon, VA 20170
Phone: 703.953.2791
Fax: 703.953.2806
Email: info@searchtechnologies.com
Web:

Search Technologies profile

Search Technologies is an IT services firm specializing in the design, implementation, and management of enterprise search and search-enabled big data applications.   We make it our business to ensure that our customers achieve the desired business insight and impact from their information retrieval and analysis initiatives. To learn more, visit www.searchtechnologies.com.



Search Technologies is mentioned in the following articles

The Key Component to Customer Services

Businesses rank customer knowledge before product and finance as the key to success. Effective knowledge management offers a way to make customers and companies happy, all at once.

Cleaning Up on the Customer Experience

In a world where customers "crave self-service," having the technology in place to allow them to do this—and do it swiftly, efficiently, and correctly—is critical to satisfying customers.

Contextual Knowledge: Your Key to Building Effective Knowledge Tools

Contextual knowledge can make the difference between delivering weak, generalized results and clear, targeted information. Well-maintained contextual knowledge can improve the speed, accuracy, and overall confidence in the knowledge base.

A Better Customer Experience Begins with Knowledge Management

Good CX is rooted in quickly delivering intelligent answers and insights. Customers depend on information being readily available and accessible. The three elements that make this significantly more achievable are content unification, NLP, and machine learning. In this time of limited patience and abundant competition, KM should not be overlooked as an effective tool for improving the customer experience.

The Key Component to Customer Service

Businesses rank customer knowledge before product and finance as the key to success. Effective knowledge management offers a way to make customers and companies happy, all at once.

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