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Building Trustable AI

When successfully implemented, GenAI can leverage corporate knowledge in an efficient and reliable way.

KMWorld Guide to KM Trends, Products, and Services
The KMWorld Guide to KM Trends, Products, and Services assists IT and business decision makers as they continue to navigate the major technologies and trends shaping digital transformation today.


QUOTE OF THE WEEK


Curiosity is, in great and generous minds, the first passion and the last.

 

- Samuel Johnson


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Knowledge Management Case Studies

Everywhen collaborates with Apogee to transform its workplace operations

Everywhen achieves 28% contractual savings, with expectations to attain an additional 19% reduction

DocSolid and Ricoh partner with Perkins Coie to perform onsite paper-to-digital transformation

The project digitized more than 2 million pages of active legal records entirely onsite

Platform.sh chooses BillingPlatform to boost its enterprise revenue lifecycle management

Global Platform-as-a-Service leader unifies billing for self-service and enterprise customers with subscription and usage-based billing prorated down to the second

Vasion selects SnapLogic as OEM integration partner to power future of automation

Orchestrated automation provider to accelerate secure, scalable integration capabilities thanks to SnapLogic's generative integration platform

Knowledge Management Opinions & Analysis

What Problem Is AI Actually Trying to Solve?

Too often, AI is deployed reactively—thrown at symptoms rather than root causes—leading to wasted resources, disillusionment, and even deeper inefficiencies.

Life in the Virtual Trenches

Immersive Learning - The applications in education are obvious. But you can build use cases for almost any domain.

The 12 Temptations of Knowledge

The intuitive appeal of regarding knowledge as a concept lies in a tempting belief that what's true is true. But knowledge is contextual in every possible way.

Beyond the Unknown Unknowns

The concept of unknown unknowns provides us with some cover for not anticipating changes that are impossible to predict.

Knowledge Management White Papers

The AI-Powered Intranet Blueprint

2025 KMWorld Guide to KM Trends, Products, and Services

100 Companies that Matter in Knowledge Management 2025

From Clutter to Clarity- Why only 2-5% of your Content Matters for KM

Knowledge Management Research

STATE OF AI 2025: MID-YEAR REPORT - Lack of Trusted Content Emerges as Achilles Heel - Survey

State of Play on LLM and RAG: Preparing Your Knowledge Organization for Generative AI

Sponsored by: Graphwise

Toward Greater Visibility in Today's Knowledge World: 2024 Survey on Information Sharing and Transparency

Sponsored by: ProcedureFlow

eGain - The state of Knowledge Management in 2023: Untapped Potential for Business Value - Survey