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Web Events
FREE live Web events produced by KMWorld.com and KMWorld magazine.
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Ultra Flip Video Camera
You could win a Ultra Flip Video Camera just by registering and attending a KMWorld web event.
Congratulations to the winner for December, Carla Pealer!
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Upcoming Web Events — Register Today!
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Coming February 16, 2010
Success in 2010: Realizing the Benefits of Enterprise 2.0
Join industry thought leaders, Andy Mulholland, Global Chief Technology Officer at Capgemini, and Ajay Gandhi, Sr. Director of Enterprise 2.0 at Oracle, in a discussion on how leading companies are successfully adopting Enterprise 2.0 technologies to achieve significant business benefits -- from improved employee productivity to increased customer satisfaction and reduced time to market for new products and services. Sponsored by: Oracle
This is a FREE E-Broadcast event! Register Today! or Click Here for more information.
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Coming February 23, 2010
Customer Experience Management: How Social Media Changes the Game
In this special roundtable Web event, you will learn how customer communities and social media are contributing to traditional knowledge management, how social media is blurring the lines of responsibility for "customer experience management" between marketing and customer service, how to "operationalize" customer experience processes to better understand and respond to customer needs, and how to use analytics to react to customer feedback and search metrics while improving the knowledge ecosystem. Our panel will include experts from Attensity and Consona. Sponsored by: KMWorld Roundtable
This is a FREE E-Broadcast event! Register Today! or Click Here for more information.
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For information on sponsoring a KMWorld magazine Web Event, please click here to download our sponsorship packet (PDF Format) or contact:
East Coast
Kathy Rogals
8290 Springlake Drive
Boca Raton, FL 33496
Phone: 561-483-5190
Fax: 208-460-2057
Email: kathy_rogals@kmworld.com
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West Coast
David Panara
143 Old Marlton Pike
Medford, NJ 08055
Phone: (609) 654-6266, Ext. 146
Fax: (609) 654-4309
Email: dpanara@infotoday.com
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Archived Web Events
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Take Control of Your Search Destiny Migrating to Apache Solr/Lucene Open Source Search
Join Motley Fool Director of Search Danny Hsia and Motley Fool Search VP Tech Operation Chad Wolfsheimer, along with Lucid Imagination's Erik Hatcher, to hear how The Motley Fool took control of their search technology and migrated to Lucene/Solr Open Source Search - and dramatically improved search relevancy, speed, versatility and costs. Sponsored by: Lucid Imagination Original Broadcast Date: Dec. 08, 2009
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Take a smarter approach to archiving: Control cost while unifying data and content
Join Doculabs and IBM to hear about industry trends in the area of content and data archival; build a business case on a comprehensive, unified and integrated strategy to archive your organization's content, data and paper; and learn how to eliminate point solution complexity and cost by unifying data and content archiving through common collection and classification technologies. Sponsored by: IBM Original Broadcast Date: Dec. 01, 2009
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Web Apps CAN S-T-R-E-T-C-H Any IT Investment
The next KMWorld Roundtable Web Seminar - "Cloud Computing: the Business Benefits" - will examine the value proposition and the benefits that flow from locating business applications "off-site" and explore where YOUR organization can fit into that picture. Join us to hear three of the world's leading experts talk about this exciting - and revolutionary - new business trend. Sponsored by: KMWorld Roundtable Original Broadcast Date: Nov. 17, 2009
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Analyze This: Traditional Metrics for Service and Support Aren't Telling the Whole Story
Join us for an educational web event where we'll discuss five measurement principles for success developed with our customers. Learn why longer calls can be a good thing, and how to develop role-based dashboards that pull together knowledge and case management data to help continuously improve customer satisfaction. Sponsored by: Consona Original Broadcast Date: Nov. 10, 2009
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The Secrets of Efficient DITA Implementations
This webinar will cover some basic but often overlooked architectural aspects of DITA that can be leveraged during implementation that will help achieve reduced training costs and timelines, increased consistency and productivity, reduced stylesheet customizations, and will help broaden the relevance of DITA in an organization. Sponsored by: JustSystems Original Broadcast Date: Nov. 03, 2009
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Search Innovation and Social Media: Search Strategies that Put Social Technology to Work
Join Lucid Imagination Chief Architect Brian Pinkerton, to examine how Lucene/Solr Open Source Search Technology is unlocking the value inside the torrents of data produced by social technology. We'll explore search strategies with thought leaders Dave Hendi, Director of Engineering for Search at MySpace.com, and Ty Ahmad-Taylor, CEO of Fanfeedr.com, and discuss Digg.com, LinkedIn, and other cutting-edge Lucene/Solr use cases, to help you discover the search innovations that can put your social media data to work. Sponsored by: Lucid Imagination Original Broadcast Date: Oct. 27, 2009
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Risk Management and Information Governance
Join leading experts on information governance, risk avoidance and records management in this fast-paced, information-rich roundtable webinar. Moderated by KMWorld publisher Andy Moore, this expert panel will discuss various aspects of information governance. Sponsored by: KMWorld Roundtable Original Broadcast Date: Oct. 20, 2009
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JumpStart your Enterprise Search Deployment with Google
During this webinar, you will learn about steps involved in an enterprise search deployment, importance of the search architecture, summary of Google's ROI JumpStart program with respect to enterprise search, and insight from Search Technologies on helping customers quickly deploy solutions and achieve ROI. Sponsored by: Google Original Broadcast Date: Oct. 06, 2009
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Social Networks for Business Success: An Expert Panel Discussion
Join us and leading experts on the business value of "social software" applications as we explain and discuss how Social Networks WORK for business. How the so-called "social tools" ... improve work-product ... enhance collaboration among employees ... generate revenue ... and create customer satisfaction. Sponsored by: KMWorld Roundtable Original Broadcast Date: Sep. 29, 2009
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Sales Collaboration: Differentiator or Pipe Dream?
Join KMWorld & Jeff Summers, COO from SAVO to learn how leading companies, including IBM, VMware, Solae and Akamai are using collaboration in a strategic way to drive efficiency and effectiveness from their sales teams. Find out what technologies they're using to truly drive top-line impact - and how they're avoiding the trap of collaboration simply for collaboration's sake. Sponsored by: SAVO Original Broadcast Date: Sep. 22, 2009
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Enhancing the Value of Your SharePoint Investment - An Expert Panel Discussion
In this special roundtable Web event, you will learn how to enhance SharePoint infrastructure, search capabilities, data integrity, social computing and collaboration strengths. Moderated by KMWorld publisher Andy Moore, our panel will include experts from AvePoint, BA-Insight, Surety and NewsGator. Sponsored by: KMWorld Roundtable Original Broadcast Date: Aug. 18, 2009
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Are You Ready for E-Discovery? An Expert Panel Discussion
Join four of the country's leading experts on e-discovery, litigation support and information governance in this fast-paced, information-rich roundtable webinar. Our panel of experts will discuss how to prepare information stores for legal action, develop a records plan that enhances the chances of winning, negotiate for a favorable discovery demand, and remain ready for the NEXT lawsuit. Sponsored by: KMWorld Roundtable Original Broadcast Date: Jul. 28, 2009
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Dynamic Scalability: Scaling Your Company's Search Solution As Your Content Grows
This webinar will focus on the ability of search systems to connect to content and scale easily. In addition, it will focus on helping you make the right decisions for your organization, and offer some thoughts and some latest innovations in the realm of search architecture. Sponsored by: Google Original Broadcast Date: Jul. 14, 2009
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Open Source for Enterprise Search: Breaking Down the Barriers to Information
You'll hear from real-world experts with hands on experience and deep insights on where open source search can make a difference for your organization, the critical success factors, and lessons learned using search to drive new business models Sponsored by: Lucid Imagination Original Broadcast Date: Jun. 23, 2009
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Beneath the Buzz: Key ITIL Initiatives to Impact the Bottom Line
Attend this Webinar to hear Forrester Analyst and ITIL expert Evelyn Hubbert go beneath the ITIL buzz and identify key processes and proven best practices for improving IT service delivery and support. This is information you can put to immediate use to help improve customer end-user satisfaction and impact the bottom line. Sponsored by: Citrix Online Original Broadcast Date: Jun. 16, 2009
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31 Flavors of Knowledge Management: Which Flavor is Right for Your Customer Service and Support?
Join us for an informative conversation with analyst Sheryl Kingstone, Director of Enterprise Research at Yankee Group. Sheryl will discuss the strategies and technologies used by today's most successful customer service organizations and explore ways that you can continuously improve customer satisfaction. Sponsored by: Consona Original Broadcast Date: Jun. 09, 2009
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5 Steps to Socializing Your Knowledge Repository
Join Phil Green, CTO of Inmagic, Inc., as he discusses 5 Steps to Socializing Your Knowledge Repository through Social Knowledge Networks. Larry Hawes, Lead Analyst, Collaboration & Enterprise Social Media at The Gilbane Group, will also shed light on the latest trends in knowledge management and social media. You'll also see how leading organizations like NASA, Newsweek, and RV Anderson Associates, Ltd. are at the forefront of implementing Social Knowledge Networks for cost-effective access to accurate and relevant information. Sponsored by: Inmagic Original Broadcast Date: May. 19, 2009
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Sales Enabled CRM: Getting the Most From Your CRM
Join SAVO, Microsoft and KMWorld on Tuesday, April 21, to learn how Sales Enabled CRM is helping organizations equip their front-line sales reps and improve productivity. Brian Study, SVP of Solution Architecture from SAVO and John O'Donnell, Microsoft Dynamics ISV Architect Evangelist from Microsoft Corporation will unveil a groundbreaking, scalable strategy for maximizing the impact of every customer interaction. Sponsored by: SAVO Original Broadcast Date: Apr. 21, 2009
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The Final Piece of an ECM Strategy: Achieving ROI Through Findability
Join us at this webinar to discuss how findability platforms tie in with ECM platforms, and how a findability solution can deliver improved ROI to your enterprise. Sponsored by: Google Original Broadcast Date: Apr. 07, 2009
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Stop Just Archiving. Start Using Your Information
Join IBM as they discuss content collection and archiving, their integrated platform approach and advanced content classification’s key role in reducing the volume of content while better organizing it. Sponsored by: IBM Original Broadcast Date: Mar. 31, 2009
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Fixing Enterprise Search: Expanding the Reach, Results, Usability of Enterprise Search
This session will demonstrate how Enterprise Search can become the most complete and relevant starting point for integrating and navigating all of your IT Assets including Databases, Applications and Real-time information. Sponsored by: Information Builders Original Broadcast Date: Mar. 24, 2009
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Forrester's 6 Strategies For Improving IT Service Delivery
Join us for an interactive Webinar featuring Chip Gliedman, principal analyst for Forrester Research, who will reveal 6 strategies for improving IT service delivery while increasing agent productivity levels. Sponsored by: Citrix Online Original Broadcast Date: Mar. 17, 2009
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Whither Enterprise Search in 2009? Exit Enterprise Search. Enter Unified Information Access
This Webinar will focus on how new technology is transforming the simple search text box into a self-service and unified information view. Join Sue Feldman, IDC's analyst for Search and Discovery Technologies, Roger Gimlet, Project Manager at a Fortune 5 Oil Company, and Guy Mounier, CTO of BA-Insight to learn about a tool that empowers the user to instantly connect, analyze, and act on both structured and unstructured business data, from any source. Sponsored by: BA-Insight Original Broadcast Date: Mar. 10, 2009
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Connecting the Dots: Turning Disparate Data into Actionable Intelligence
Come learn more about what one government official calls the "holy grail" of knowledge extraction in the post 9/11 world. See how they securely find, fuse, analyze, monitor, share and act upon information from within their enterprise and across the globe as if it were all seamlessly contained in a single local application. Sponsored by: Chiliad Original Broadcast Date: Mar. 03, 2009
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The Sky's The Limit: Using Social Search to Deliver Web 2.0 to the Air Force
Listen as Randy Adkins, Director of the Air Force Center
of Excellence for Knowledge Management, describes
how he chose social search as an enabling technology -
and how he was able to get the project funded. Jim Murphy,
Research Director at AMR Research, and Rebecca
Thompson, Vivisimo Vice President, will also provide
valuable insight on Web 2.0, social search and collaboration. Sponsored by: Vivisimo Original Broadcast Date: Feb. 24, 2009
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Strategic Content is Good for Business: How DITA and SharePoint Work Together for Information Sharing
The goal of better-managed content is now much easier to achieve...even on constrained budgets. DITA (the Darwin Information Typing Architecture standard) is rapidly being adopted as a proven foundation for content. And Microsoft SharePoint has made basic content management features accessible to hundreds of thousands of companies worldwide. Whether you're in HR, legal, marketing or other departments, this webinar will teach you to leverage DITA and SharePoint for cost-effective information sharing.
Sponsored by: JustSystems Original Broadcast Date: Feb. 17, 2009
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For information on sponsoring a KMWorld magazine Web Event, please click here to download our sponsorship packet (PDF Format) or contact:
East Coast
Kathy Rogals
8290 Springlake Drive
Boca Raton, FL 33496
Phone: 561-483-5190
Fax: 208-460-2057
Email: kathy_rogals@kmworld.com
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West Coast
David Panara
143 Old Marlton Pike
Medford, NJ 08055
Phone: (609) 654-6266, Ext. 146
Fax: (609) 654-4309
Email: dpanara@infotoday.com
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