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Upcoming Web Events

Best Practices in Cognitive Search

Intelligent search can provide you with unique business advantages over your rivals. It can drive effective customer self-service, provide your customer support teams with necessary and timely insights, and unlock important information necessary to drive innovation in your enterprise. Join us for a roundtable webinar on the best practices in intelligent search and discovery.

Game Changing Breakthroughs in Knowledge Management

Knowledge management has taken its share of hits, but there is a renewed enthusiasm for reaching for the value in corporate knowledge, both tacit (in the minds) and explicit (written down.) New technologies, such as text analytics, and new policy efforts are truly changing the game for KM.

Enabling Success with Customer Experience Management

It's where your customer touchpoints meet your operations. And it's getting more complex. That's why the customer experience is the highest priority. When a customer contacts you, that's BEST opportunity to convert him or her to a loyal customer.

Deriving Knowledge Insights with Cognitive Computing

Cognitive Computing and machine learning have the ability to transform knowledge management in the enterprise. Join us for this roundtable webinar on using cognitive computing to re-imagine KM and what it can do for your organization.

The Future of Enterprise Content Management

Good content management splays a pivotal role in an organization's ability to manage input and output of information, and can make the difference in whether the company understands its content value, or whether it's lost in the weeds. We will opt for the former, and find ways to help organizations reconstruct their ECM programs so that information does not go wasted.

Sponsored by Colligo Networks and Everteam

December 12, 2017 | 11:00 AM PT / 2:00 PM ET
This is a FREE E-Broadcast event!

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East Coast
Kathy Rogals
8290 Springlake Drive
Boca Raton, FL 33496
Phone: 561-483-5190
Fax: 208-460-2057
Email: kathy_rogals@kmworld.com

West Coast
LaShawn Fugate
523 Wellington Way, Suite 345
Lexington, KY 40503
Phone: 859-278-2223, Ext. 104
Fax: 859-554-5048
Email: lashawn@infotoday.com

Archived Web Events

Leveraging Text Analytics in Your Organization

Original Broadcast: July 25, 2017

Determining what content really contains is a critical skill for 2017 information man-agers. Text analytics will be a new frontier for just about everybody. The ability to ana-lyze, examine, cull out the garbage and discover the gems is the new effort at work in the document management business.

How to Succeed with Cloud-Based Knowledge Management

Original Broadcast: June 27, 2017

The success of any organization depends on the knowledge necessary to create new opportunities and improve performance. The cloud has opened up new possibilities for knowledge management, from increased speed and accessibility, to lower storage costs and on-demand scalability.

Sponsored by Swiftype, KMS lighthouse, and Zapproved

Taking Information Governance to the Next Level

Original Broadcast: May 23, 2017

Controlling information access and distribution will be a critical matter as the mobile workforce increases in size and stature. The global nature of business also complicates the matter. And a hotly increasing amount of litigation demands extra scrutiny over how you and your employees care for information. But information is a difficult thing to manage and control.

Increasing Productivity with Collaboration

Original Broadcast: March 14, 2017

Information abhors a vacuum. It only benefits you when it can be easily shared and communicated among others. The degree to which you can apply tools and policies that enhance collaborative knowledge sharing will be the decade's greatest advancement.

Sponsored by Colligo Networks and BroadVision

How to Optimize Your SharePoint Strategy

Original Broadcast: February 07, 2017

The ubiquitous content and information management platform will only grow. Take advantage NOW of the growing trend toward SharePoint—especially in this time of adoption of new versions—and make a stand in the emerging marketplace for SharePoint-enhancing content and knowledge management products.

Sponsored by BA Insight and KnowledgeLake

The Future of Content Management

Original Broadcast: December 13, 2016

Content management will always play a pivotal role in an organization's ability to manage input and output of information. It can make the difference in whether the company understands its content value, or loses it in the weeds. We will opt for the former, and find ways to help organizations construct their content management programs so that information does not go wasted.

Expand Your Search Horizons

Original Broadcast: November 29, 2016

The gap is increasing daily between the search experience we enjoy on our mobile devices and the search experience we encounter at the office. Traditional enterprise search and analytics packages have failed to keep up with the speed of business, big data growth, and the revolutions taking place in consumer interfaces.

Enabling Success with Customer Experience Management

Original Broadcast: November 08, 2016

Managing the customer experience: It's where your customer touchpoints meet your operations. And it's getting more complex. Today, knowledge management is an essential component of omnichannel customer engagement. You need to leverage the knowledge gained from customer feedback for taking tactical action and guiding strategic decision making.

KMWorld Magazine

Web Events

FREE live Web events produced by KMWorld.com and KMWorld magazine.

Upcoming Web Events

Best Practices in Cognitive Search

Game Changing Breakthroughs in Knowledge Management

Enabling Success with Customer Experience Management

Deriving Knowledge Insights with Cognitive Computing

The Future of Enterprise Content Management

Archived Web Events

Leveraging Text Analytics in Your Organization

How to Succeed with Cloud-Based Knowledge Management

Taking Information Governance to the Next Level

Increasing Productivity with Collaboration

How to Optimize Your SharePoint Strategy

The Future of Content Management

Expand Your Search Horizons

Enabling Success with Customer Experience Management

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