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CATEGORY: Records Management, E-Discovery, Compliance
Google and Salesforce: composite applications for better enterprise lift
Google, the giant in Web search, introduced a service that allows friends to "see" one another's location on their respective mobile devices. The service, a component of Google's social networking services, has different facets. The Latitude feature plots friends on a Google Map. The Connect feature makes it easy to join a community. Those new offerings keep Google in step with similar offerings from online vendors designed for the young and those young at heart. Google and Salesforce.com have taken an important step...
Feature, Posted 03 Jul 2009
Connecting the dot.govs
On the most basic level, we need to take a step back and focus on the fundamental question: Why was the Department of Homeland Security created? It was not created merely to bring together different agencies under a single tent. It was created to enable these agencies to secure the homeland through joint, coordinated action. Our challenge is to realize that goal to the greatest extent possible. —Former Homeland Security Secretary Michael Chertoff to the Senate Subcommittee on Homeland Security, April 20, 2005...
Feature, Posted 01 Jun 2009
It’s all in the (SourceOne) family
News Analysis, Posted 01 Jun 2009
Text Analysis: The Next Step in Search
Finding Without Knowing What is Available
or What You’re Looking For

In general, text analysis refers to the process of extracting interesting and non-trivial information and knowledge from unstructured text. Text analysis differs from traditional search in that, whereas search requires a user to know what he or she is looking for, text analysis attempts to discover information in a pattern that is not known beforehand (through the use of advanced techniques such as pattern recognition, natural language processing, machine learning and so on). By focusing on patterns and characteristics, text analysis can produce better search results and deeper data analysis, thereby providing quick retrieval of information that otherwise would remain hidden.
Text analysis is particularly interesting in areas where users must discover new information, such as in criminal investigations, legal discovery and when performing due-diligence investigations. Such investigations require 100% recall; i.e., users cannot afford to miss any relevant information....

Article, Posted 01 Jun 2009
A noteworthy acquisition
Vignette is Open Text's latest
Breaking News, Posted 11 May 2009
Coveo launches CES 6.0
Greater scalability, security, usability
Breaking News, Posted 11 May 2009
Search-Powered Compliance
Deploying a Search-Enabled Approach
Attempting to address compliance requirements, many companies have taken the brute force approach to information management by saving everything, typically in one mass repository. With regulations only rarely requiring the retention...
Article, Posted 04 May 2009
Facilitate Decision-Making And Mitigate Risk
Using Enterprise Discovery
In today's marketplace, with data repositories across the enterprise growing at exponential rates, internal knowledge and relevant information is becoming increasingly difficult to find and retrieve when it is needed. With enterprise discovery...
Article, Posted 04 May 2009
The expanding scope of records management
Feature, Posted 01 May 2009
Insights from AIIM
From The Editor, Posted 01 May 2009
Carlsbad creates electronic records repository
KM In Practice, Posted 08 Apr 2009
Toward the paperless office
DocuShare takes more big steps
Breaking News, Posted 06 Apr 2009
View From The Top: ZyLAB
View from the Top, Posted 01 Mar 2009
View From The Top: Exsys, Inc.
View from the Top, Posted 01 Mar 2009
KMWorld 100 Companies That Matter in Knowledge Management
Publishing this list is the most difficult project KMWorld undertakes every year, and I've been heading the effort since it began in 2000. Our somewhat informal judging process taps the individual and collective wisdom of colleagues, analysts, system integrators and even a selected group of users...
Feature, Posted 01 Mar 2009
Information systems improve hospital emergency departments
Anyone who has spent time in a hospital emergency department (ED) or even watched television shows about them realizes that they present a daunting knowledge management challenge...
Feature, Posted 01 Mar 2009
Knowledge management: naturally green
"Going green" has become a topic of increased attention lately, but it's nothing new to knowledge management. By its nature, knowledge management promotes efficiency and optimal use of resources, which often reduces the amount of energy required to achieve a given goal. What has changed is the heightened awareness of those benefits...
Feature, Posted 02 Feb 2009
An Expert Panel Discussion
Examining E-Discovery in Detail and Overview
KMWorld magazine recently hosted a roundtable discussion that focused on e-discovery. We reproduce the conversation here because of its uniquely comprehensive view of e-discovery, from the nitty-gritty details to the overall impact...
Article, Posted 02 Feb 2009
You’ve Been Served. It’s E-Discovery Time
Imagine: Company A and Company B each receive notice of litigation and are given 100 days to pull together all documents deemed relevant to the cases being brought against them. Both will undergo the process of e-discovery...
Article, Posted 02 Feb 2009
Concept Searching
What It Is and Why You Need It
With the implementation of FRE 502, the use of advanced analytical software such as concept searching in your review platform becomes an important tool in preventing inadvertent waiver of privilege. Concept searching can also play a critical role...
Article, Posted 02 Feb 2009
E-Discovery Preparedness: Speeding Up in a Slowdown
Interest in electronic discovery within many organizations has risen in the past four years. One telling data point is the relative rise in search queries on Google for the term "ediscovery". A report from Google Insights for Search shows a spike...
Article, Posted 02 Feb 2009
Ensuring Defensible Legal Holds for E-Discovery
Managing legal holds requires an organization to make the same commitment to quality improvement that it applies to any of its business practices, whether it's customer care, manufacturing or inventory management...
Article, Posted 02 Feb 2009
A Hybrid Approach to E-Discovery
Combining In-Sourced Software and Out-Sourced Services to Lower Cost and Risk
The risks and costs for corporations faced with requests for electronic discovery have never been higher. These realities are forcing most corporate counsel to look for alternatives to the model of outsourcing the management and execution...
Article, Posted 02 Feb 2009
Three Steps to Simplifying Discovery
Whether shopping online, browsing the corporate intranet or conducting legal research, end users typically call upon a search engine for one of three reasons: to find, discover or explore information. When it comes to carrying out discovery work...
Article, Posted 02 Feb 2009
Rule E-Discovery Within Your Company
Let's say you are CIO/head of legal technology/technical staff. You've just finished getting your company's electronically stored information (ESI) ready for discovery, and are reviewing the costs of the project. One thing's certain: the bill...
Article, Posted 02 Feb 2009
The Difference Between Legal Search and Web Search
What You Should Know About Search Tools for E-Discovery
In many instances, when in-house legal professionals require advanced searching capabilities for e-discovery and legal activities, they often default to in-house variants of common Web search tools. However, Web search tools are not optimized...
Article, Posted 02 Feb 2009
Archiving as the Cornerstone for E-Discovery
Five Steps Forward
In the mid-1960s, the term "email" was simply a way to transfer electronic information from one user's directory to another on the same computer. In the 1970s, email as we now know it evolved through the development of standards...
Article, Posted 02 Feb 2009
The Worst—and Best—in E-Discovery
Whether You Celebrate or Mourn is Up To You
In some ways, we were way ahead of the curve. We've been talking on these pages about the challenges of locating, retrieving, indexing and presenting electronic information in the event of litigation—also known as "e-discovery"...
Article, Posted 02 Feb 2009
Autonomy to acquire Interwoven
$775 million price tag
Breaking News, Posted 22 Jan 2009
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Companies: Records Management, E-Discovery, Compliance


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