Don't miss Data Summit, May 22-23. Learn about big data, AI, machine learning, cognitive computing, blockchain, and more.

Cognitive Computing

New version of SDK allows integration of text recognition, PDF conversion, and data capture into applications running in virtual and cloud environments Posted May 21, 2018

Adds data science platform to the Oracle Cloud, helping customers to fully utilize machine learning Posted May 18, 2018

MIQ brings deep learning capabilities to the X Series to transform both employee and customer experience Posted May 17, 2018

Parlo's natural language understanding engine enhances ServiceNow's native AI capabilities Posted May 16, 2018

Understanding that every company is different, Teleopti has developed AI functionality that automatically learns from customer data, creating and setting shift categories specifically for each contact center Posted May 11, 2018

Provider of omnichannel contact center software now integrates with Google in order to provide new features to customers Posted May 11, 2018

The possibilities of AI and ML are numerous—we are already witnessing some of its disruptive potential through personalized healthcare, weather predictions, inventory management, smart city design and more. There is one constant that will accelerate these advancements in AI further—the desire to create machines that are domain fungible with the ability to self-learn. Posted May 10, 2018

InfoNgen uses machine learning to enable companies to gain actionable insights through access to an expanded universe of structured and unstructured data Posted May 08, 2018

Lucidworks wants to solve the "last mile" problem in AI which is how to ensure that the users who can most benefit from insights can discover them without needing to have advanced degrees in data science Posted May 03, 2018

Search platform lets businesses find, use, and share their content Posted May 03, 2018

In this KMWorld webcast discover how the enterprise can migrate to SharePoint successfully Posted May 01, 2018

OpenText Release 16 Enhancement Pack 4 Offers Secure Platform for AI, IoT, Content Services, and Extreme Automation Posted May 01, 2018

Druginator allows organizations to verify, append, and autocomplete of pharmaceutical names, variants, and dosages Posted May 01, 2018

Sinequa helps our customers to become information-driven, which means having actionable information presented in context to surface insights, inform decisions, and elevate productivity, consistently and reliably. Let's delve into the four key capabilities that enable organizations to be information-driven. Posted May 01, 2018

Being called information-driven strikes me as one of the most complimentary things I could be called. I may actually be in love with that phrase. I've been infatuated with information since I was young. Looking back, I must have been a real pest, always asking my parents "why." Perhaps that's the reason they bought a set of encyclopedias—yes, those heavy print volumes, not the Wikipedia of today. At the time, I thought that all information was contained between the covers of those heavy books, supplemented by more recent information gleaned from newspapers and television news. Posted May 01, 2018

Although use cases for cognitive visualizations abound horizontally in industries such as finance, healthcare, life sciences and law enforcement, they're gaining the most credence in the industrial and manufacturing sectors. Posted May 01, 2018

Despite the many successes that cognitive computing has had, researchers see potential for improvement and are pushing forward to develop more capabilities. Among the cutting-edge technologies of interest are neuromorphic systems, which are modeled after the human brain. They have the potential to be more generalizable than existing cognitive systems, which are often limited to a narrow domain. That could allow for more use cases to be developed from the same system. Posted May 01, 2018

This KMWorld webinar explores the possibilities of intelligent search Posted April 30, 2018

Knowledge management, at its essence, collects, catalogs, and curates data in order to make it usable to an organization. Today's knowledge workers expect more. They expect both raw data and analytics—scratch that—answers at their fingertips. They expect automation to eliminate repetitive tasks and streamline workflows. Some key technologies and techniques are required to implement these advanced capabilities including effective search, scalable storage, and powerful AI. Posted April 27, 2018

Recently, we spoke with a head of customer service at a US-based manufacturing company. He relayed how he periodically reviews recordings of support calls, to understand where coaching is needed, or improvements can be made in the process. He shared how incredibly frustrated he was that in most cases, 80% of the call time is actually silence. Silence, while the agent searches for the right answer to solve the problem, and the customer waits. What shocked us was the estimated cost of that silence-thousands of dollars per day; millions of dollars per year. Imagine if that answer could be found 1 minute faster-or even 10? The savings for a team of 100 agents in 1 year could amount to over a million dollars. Posted April 27, 2018

Yext's spring '18 product release includes new capabilities for Yext's Conversational UI, competitive intelligence, and reviews Posted April 25, 2018

Combining machine reasoning with Melissa's data quality tools and services provides greater interoperability among complex data integrations Posted April 17, 2018

New Oracle CX Cloud blends artificial intelligence, advanced data analytics, innovative search, voice, and video Posted April 11, 2018

New data architecture, AI, and machine learning capabilities help companies drive customer outcomes at scale Posted April 11, 2018

Underwriting Insights and Claims Insights aim to enhance customer experience and satisfaction Posted April 06, 2018

New features include an enhanced user experience, integrated document classification capabilities, and expanded language support Posted April 03, 2018

The acquisition will add the ability to harvest contract content, converting unstructured data to actionable intelligence Posted April 03, 2018

Data Summit will take place May 22-23, at the Hyatt Regency Boston, and the Cognitive Computing Summit will be co-located at the event Posted March 30, 2018

Enhancements provide tools to detect and prevent customer churn Posted March 20, 2018

Adds data catalog feature to enable data governance, enhance data management and achieve compliance for data-driven enterprises Posted March 19, 2018

Data Summit will take place at the Hyatt Regency Boston, May 22-23. The Cognitive Computing Summit will be co-located at the event. Posted March 14, 2018

Adds deep search insights capabilities and strengthens Algolia's new query analytics and click tracking solutions Posted March 14, 2018

The combined solution will allow users to automate and structure planning and analysis processes Posted March 09, 2018

RPA is a small segment of the software market, currently worth less than $200 million in worldwide revenues. It can only handle repetitive tasks with known data. When data formats are new and unknown, it does not know what to do. Cognitive capture is the enabler that will cause the RPA industry to grow rapidly as it broadens its capability to better understand the data and images accessed. Posted March 08, 2018

The companies we have chosen this year have proven their stuff. Posted March 08, 2018

By leveraging data more effectively, organizations can better deploy AI applications to compete in future markets. Posted March 07, 2018

Coveo for Microsoft Dynamics 365 brings any content ecosystem securely into Dynamics to personalize digital interactions for customers and employees Posted February 28, 2018

Updates include a more feature-rich platform that can deliver applications across multiple architectures Posted February 27, 2018

SAS Visual Text Analytics allows users to prepare data for analysis, visually explore topics, build text models and deploy them within existing systems or business processes Posted February 27, 2018

Partnering with IT Governance, Symphony will help global enterprises meet and maintain regulatory compliance using intelligent automation technologies Posted February 23, 2018

Helps organizations automate business decisions for more efficient operations and accurate outcomes Posted February 21, 2018

Reltio Cloud Self-Learning Data Platform integrates enterprise data organization, advanced analytics, machine learning, and intelligent data-driven business applications Posted February 21, 2018
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