Canadian brewery managing knowledge with Livelink
Molson Breweries has chosen Open Text's Livelink intranet as the standard platform for its knowledge management initiative. Molson is using Livelink to offer improved customer service, manage Y2K projects and facilitate knowledge sharing and collaboration across its seven breweries. Molson's IT department uses Livelink for collaborating on Y2K compliance initiatives, while other departments use the system to manage and share documents across the company. "Previously there was a mix of systems, some even paper-based, which made it difficult for some departments to work together," said Rob Van Tol, Molson's Manager of Web Technologies. Future plans call for employees to use Livelink to access and track information in the company's corporate database. "Our goal is to be able to share information throughout the company," added Van Tol.