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Enterprise Search

Buyers' Guide

Lucidworks wants to solve the "last mile" problem in AI which is how to ensure that the users who can most benefit from insights can discover them without needing to have advanced degrees in data science Posted May 03, 2018

Search platform lets businesses find, use, and share their content Posted May 03, 2018

With 18.1 Global Service Release, updates include one-click document access and quicker search results for law firms, legal departments, and corporations Posted May 02, 2018

Sinequa helps our customers to become information-driven, which means having actionable information presented in context to surface insights, inform decisions, and elevate productivity, consistently and reliably. Let's delve into the four key capabilities that enable organizations to be information-driven. Posted May 01, 2018

Being called information-driven strikes me as one of the most complimentary things I could be called. I may actually be in love with that phrase. I've been infatuated with information since I was young. Looking back, I must have been a real pest, always asking my parents "why." Perhaps that's the reason they bought a set of encyclopedias—yes, those heavy print volumes, not the Wikipedia of today. At the time, I thought that all information was contained between the covers of those heavy books, supplemented by more recent information gleaned from newspapers and television news. Posted May 01, 2018

This KMWorld webinar explores the possibilities of intelligent search Posted April 30, 2018

Knowledge management, at its essence, collects, catalogs, and curates data in order to make it usable to an organization. Today's knowledge workers expect more. They expect both raw data and analytics—scratch that—answers at their fingertips. They expect automation to eliminate repetitive tasks and streamline workflows. Some key technologies and techniques are required to implement these advanced capabilities including effective search, scalable storage, and powerful AI. Posted April 27, 2018

Recently, we spoke with a head of customer service at a US-based manufacturing company. He relayed how he periodically reviews recordings of support calls, to understand where coaching is needed, or improvements can be made in the process. He shared how incredibly frustrated he was that in most cases, 80% of the call time is actually silence. Silence, while the agent searches for the right answer to solve the problem, and the customer waits. What shocked us was the estimated cost of that silence-thousands of dollars per day; millions of dollars per year. Imagine if that answer could be found 1 minute faster-or even 10? The savings for a team of 100 agents in 1 year could amount to over a million dollars. Posted April 27, 2018

Adds legal hold and collection technology to its e-discovery platform Posted April 10, 2018

Adds deep search insights capabilities and strengthens Algolia's new query analytics and click tracking solutions Posted March 14, 2018

Even if patients are generally aware of clinical trials, where do they learn more details about them? The commonly accepted place where the information is kept is in government registries such as clinicaltrials.gov. Surveys have shown patients trust them the most. "They start digging there, but often they do not find information that is pertinent or understandable," Moreira says, "and they start losing interest and all the work around awareness goes down the drain." Posted March 08, 2018

Maana Q provides knowledge workers with a intuitive user experience Posted March 01, 2018

Coveo for Microsoft Dynamics 365 brings any content ecosystem securely into Dynamics to personalize digital interactions for customers and employees Posted February 28, 2018

Updates include a more feature-rich platform that can deliver applications across multiple architectures Posted February 27, 2018

Offers alternative to soon-to-be-discontinued Google Site Search Posted February 14, 2018

Delivers the next generation in secure and streamlined e-discovery Posted February 13, 2018

The platform reduces manual data entry into ERP and departmental business systems Posted January 26, 2018

This latest KMWorld webinar focuses on how Office 365 can tie your business together Posted January 17, 2018

Company will focus on delivering benefits of open source search and cloud to mid­-market and enterprise customers Posted January 16, 2018

GDPR raises several risks for companies Posted January 16, 2018

Being information-driven requires relevant insights in context Posted January 15, 2018

OnBase Mackinac will enable users a safer environment to exchange information Posted January 04, 2018

By integrating into Alogent Cloud, financial institutions gain more control over their destiny Posted January 02, 2018

Lex Machina Legal Analytics platform helps to give attorneys an advantage at trial Posted December 19, 2017

Platform provided the most relevant insight for bank's users from both structured and unstructured data while complying with their high standards in terms of data security Posted December 11, 2017

The integrated platform will automate and streamline services for telecommunications Posted November 30, 2017

Released earlier this year, Swiftype's Enterprise Search product helps organizations manage content across disparate data sources and seamlessly connect to cloud-based applications Posted November 13, 2017

This new approach to medical information will help clinic to structure the increasing amount of data and enable the information to be analyzed and evaluated. This is another aspect in which digitalization presents a tangible benefit. Posted November 13, 2017

This latest KMWorld webinar explores the evolving knowledge management landscape Posted November 10, 2017

Partnering with Mindbreeze provides ECS with the opportunity to help customers turn their information into insights Posted October 31, 2017

Today's search is providing a progressively richer and more informative experience. Users can now see in one interface all the relevant information about a customer, a product or a research topic. In the age of big data, the growing number of data types and ever-increasing demand for rapid access to and understanding of content, search will only become more essential. Posted October 30, 2017

Enables systems integrators to drive more revenue with AI-powered search and relevance technology Posted October 11, 2017

InsideView Target provides marketers with better searching tools Posted September 18, 2017

The offerings on our list of 2017 KMWorld Trend-Setting Products result from innovation and imagination, as well as from evolution, gaining additional features over time. The products reflect the ingenuity of the developers and the diversity of invention. More than anything else, our 2017 Trend-Setting Products have captured our attention because of their ability to meet business needs by transforming information into insight. Posted September 14, 2017

The integration will power Reddit's search functionality Posted September 07, 2017

Enables automatic assignment of labels and tags to images content to improve management and search Posted August 29, 2017

Capabilities include dtSearch engine for macOS; new SharePoint developer indexing samples; and expanded forensic hash support across dtSearch product line Posted August 24, 2017

New product brings together Microsoft, Google, and Elastic Posted August 23, 2017

Portal and search products will expand Aderant's suite of solutions Posted August 23, 2017

The enhancements improve search and quickly identifies those within the organization who posses documents relative to cases Posted August 18, 2017
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