KMWorld Readers' Choice Award Winners 2025

KM is about people and their ability to capture, organize, share, and make actionable knowledge. KM relies on technologies that can enable this core mission. Congratulations to the KMWorld Readers' Choice Award winners, and many thanks to all of you who submitted nominations and took the time to vote.

KMWorld Leader Group for 2025

While our Readers' Choice Awards honor the top companies in each of the categories, we've expanded this year's coverage to include a supplementary list we're calling the Leader Group that showcases the broader landscape of exceptional KM solutions available to organizations today. So much excellent work is being done, and done quickly, given the rapid changes in technology.

Readers' Choice Awards 2025 - Stravito: From Insight to Action— How Stravito Is Powering Faster, Smarter Consumer Decisions

By blending AI with human expertise, Stravito is evolving from simplifying searching for knowledge to shaping smarter, consumer-led strategies.

2025 KM Leaders Circle: Enterprise Knowledge, LLC. - Harnessing assorted data, content, and other knowledge assets in an AI-ready format

Enterprise Knowledge helps organizations harness their assorted data, content, and other knowledge assets in an AI-ready format, building the necessary organizational models and mechanisms to support enterprise-level alignment.

Conversational AI interfaces and human-AI collaboration to transform legal knowledge management in 2026

This next year will see the knowledge management function take a direction that focuses on a more advanced and mature way of leveraging AI

Leaders predict AI to continue permeating all aspects of KM in 2026

AI continues to be the topic du jour for various aspects of knowledge management, and 2026 looks to be no exception as leaders in the industry look ahead

How Semantic AI & Knowledge Graphs Can Turn M365 Environments Into a Smart Knowledge Hub

By eliminating data silos, semantic AI enriches customer data and content and enables greater knowledge discovery across an organization. Due to its diverse capabilities, such as text mining, tagging, semantic search, etc., it can be implemented along the whole data and content lifecycle in order to develop intelligent applications. When integrated with an organization's CMS, semantic AI can help individuals get the information they need sooner.

Embracing Digital DNA for Business Transformation

By adopting a mindset of agility, adaptability, and knowledge sharing, companies will be able to solve customer pain points, deliver exceptional experiences, foster loyalty, and continue to anticipate changes and meet customer needs with a digital-first mindset.

Human Evolution in a Digital World

Human senses play a critical role in group interaction and collaboration, a key aspect of KM.

The Productivity Paradox: Why Your AI Investment Won’t Pay Off Without KM

There should be one clear group of winners emerging from the coming disillusionment: knowledge and information managers. The AI reckoning will force a long-overdue epiphany upon executive leadership: The value of technology is not inherent; it is contingent on the quality of the information fuel you feed it.

A System of Systems … With a Twist

Many long-standing technologies such as swarm intelligence, biomimicry, neural networks, and the like are now being stitched together. Think of what could happen if each of those technologies interacted not only with each other but also with the environment at large, its living and artificial elements, as an integrated whole.

The Long- and Short-Term Impacts of AI Technologies

A much less-known but arguably more critical tech law is Amara's Law, which states that we tend to overestimate the short-term impact of new technology while underestimating its long-term effects.

Content Leaders Collective: What a Good CCMS Actually Looks Like

How High Tech Leaders Can Transform Digital Content

Digital Content Transformation in Manufacturing

Digital Content Transformation in Financial Services