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Records Management, E-Discovery, Compliance

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Records management (RM) is not generally perceived to be sexy work—records managers are usually not high-profile heroes in their organizations. And yet, the importance of a records manager's job continues to grow as information governance becomes critical to many organizations. In the past, records managers generally had responsibility for paper records, organizing and maintaining a file plan. Even though the RM system may not match the way that users organized their documents, the records manager knew how to store and retrieve the records as required and eventually to run disposition as required by the organization's policies.
The advent of electronically stored information (ESI) has changed the way records are maintained, and while many organizations continue to maintain physical records, they must also now contend with a growing array of electronic records. . . .
Posted August 16, 2010

What exactly IS governance? Governance, at first glance, seems to be one of those broad, umbrella-like terms that can mean virtually anything. Definitions from different research firms and business consultants do little to resolve the issue. According to Gartner Research, IT governance is "the set of processes that ensure the effective and efficient use of IT in enabling an organization to achieve its goals." Microsoft TechNet explains that IT governance is "the set of policies, roles, responsibilities and processes that guide, direct and control how an organization's business divisions and IT teams cooperate to achieve business goals." Though these definitions help frame the issue, it is often difficult for the IT administrator to define actual "good governance practices" from such broad definitions... Posted August 16, 2010

The understanding that an organization's content is a critical competitive asset is universally accepted. However, the scope of what comprises that content has expanded dramatically. Content is created and resides in a wide variety of sources, including email, transaction records, images, photographs, audio and video files, Web pages, wikis and blogs. Content also includes spreadsheets, documents and presentations generated by individuals at their desktops. For most organizations, statements, bills, checks, invoices and high-volume reports generated by business applications are critical content, too. The risk of not managing this content effectively is high. Think about it: Do you know where all of the content in your organization resides, who authored it, who owns it, who can access it and which version is correct. . . ? Posted August 16, 2010

And I quote: "Regulatory compliance is what you have to do. Information governance is what you should do. And risk avoidance is what you achieve when you do both of those correctly." That's roughly what I wrote about a year ago, and it's still pretty much true today. But a few things have changed in the records and risk-management business since then, so I set out to discover what those elements were. To do so, I spoke at length with Miguel Rodriguez. Miguel is the senior product manager for ASG Software Solutions, and is as gentlemanly and poised as they come. He's also got a sense of humor about his work, and we had a great talk a couple weeks back. "For most business-side people, their contact with the reality of technology is limited. . . . Posted August 16, 2010

Integreon announces Seek & Collect appliance Posted August 11, 2010

AvePoint and Summit 7 Systems Posted August 11, 2010

Sustained by a nationwide propensity for litigation and an increasing volume of electronically stored information (ESI), the market for e-discovery software products seems destined to continue its dramatic growth for the foreseeable future... Posted July 03, 2010

No significant implications Posted June 30, 2010

Breakthrough from Darwin Ecosystems Posted June 24, 2010

Includes CA's Records Management Posted June 24, 2010

Ektron launches eIntranet Posted June 15, 2010

Vivisimo offers new service Posted June 09, 2010

Extends reach of search-based applications Posted June 02, 2010

As more academic medical centers develop sophisticated EHRs and data warehouses, they are seeing the potential to mine those records for possible trial participants... Posted May 28, 2010

A significant portion of healthcare information governance entails monitoring and controlling the way in which patient information is accessed and shared. UMass Memorial Medical Center, which serves central and western Massachusetts, is applying its resources to governance efficiently by managing its data in a hybrid way, leveraging both central and federated data capture. Data is shared according to carefully defined specifications that meet both regulatory and hospital policy requirements... Posted May 28, 2010

EMC tackles information governance Posted May 26, 2010

eView for e-discovery Posted May 26, 2010

Posted May 05, 2010

Posted April 30, 2010

Each year KMWorld editors review the previous year and decide which companies deserve special distinction as either innovators, or trusted advisers, or significant powerhouses. Some of them eventually move from "emergent" to "venerable."... Posted April 30, 2010

Automating records management offers greater accuracy, lower costs and consistent application of rules, but the complex nature of the endeavor means that records management is a journey, not a task... Posted April 30, 2010

Latest version of the Virtual Governance Warehouse Posted March 29, 2010

Index Engines and Venio partner Posted March 22, 2010

Alfresco christens beta program Posted March 15, 2010

Autonomy Interwoven enhances WCM Posted March 10, 2010

Posted March 01, 2010

Posted March 01, 2010

Posted March 01, 2010

When we established our list of 100 Companies That Matter 10 years ago, "knowledge management" was just beginning to be a recognized term in the boardroom. KM is not now (nor will it ever likely be) a household word. Nor is it an application. It's an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that's no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy... Posted March 01, 2010

The growing availability of electronic medical records will lead to increased evidence-based medicine and smarter healthcare... Posted March 01, 2010

ECA made easy Posted March 01, 2010

New research services and delivery models Posted February 23, 2010

Ensim adds to Unify Enterprise suite Posted February 22, 2010

Facilitates document conversion processes Posted February 17, 2010

The economic downturn has made organizations more conscious of legal costs for both in-house and outside counsel. The impact has been reflected in increased attention to fixed-price models, low-cost outsourcing and use of automation. In addition, companies in highly litigated industries are attempting to reduce risk through e-discovery readiness... Posted February 01, 2010

Our client, a major national bank, was sued by its recently acquired mortgage lending company just after the sub-prime mortgage financing collapse. The case, which arose in 2008... Posted January 12, 2010

The cost-benefit tango that legal professionals do during early case assessment comes down to one simple go/no-go factor: legal costs. Thanks to ever-increasing legal costs and case complexities, attorneys are often left thinking... Posted January 12, 2010

If your company was served with a discovery request tomorrow, would you be able to immediately comply with that request? Would you be confident that you could locate all of the relevant data in a timely manner and deliver it for litigation? Rule 26(a) states that initial meet and confer disclosures must include relevant data... Posted January 12, 2010

A favorite analogy in legal circles is based upon the ostrich's habit of sticking its head in the sand when it is threatened—pretending to be blissfully unaware, with the hope that the threat will go away... Posted January 12, 2010

The need for corporate legal teams to quickly understand the nuances of a pending legal matter has created a buzz within e-discovery around early case assessment (ECA)... Posted January 12, 2010

Like many organizations, NEC Corporation of America is in the process of redefining its business to respond to a prospective recovery in 2010 while continuing to adjust to the complex realities imposed by the recession... Posted January 12, 2010

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