SAVE THE DATE! KMWORLD 2019 in Washington DC NOVEMBER 5 - 7, 2019

 

Knowledge Management

One of the challenges facing companies today is the proactive management of knowledge and customer-relationship technology solutions. What often is missing is a way to capture and integrate the information . . . . Posted November 01, 2005

Implementing a content management system (CMS) can be like a well-orchestrated dance—with the right partner, good choreography and supporting resources, you can move to an automated workflow seamlessly, with few missteps. That’s not to suggest that implementing a CMS is effortless . . . . Posted November 01, 2005

Companies have long relied on investments in people, processes and technology to provide more effective customer service. They have implemented knowledge management practices to capture, organize, manage and analyze the content and resources. . . . Posted November 01, 2005

The “long tail” theory says there’s latent demand for each piece of information you create—not just the most popular ones. And with the reach of corporate intranets, portals and the Internet, it’s now possible to satisfy the long tail of demand out to the very end . . . . Posted November 01, 2005

Knowledge management (KM) has been defined as “the process by which an organization creates, captures, acquires and uses knowledge to support and improve the performance of the organization” (Kinney, 1998). More and more companies are realizing that KM is essential . . . . Posted November 01, 2005

“Our customers believe they have a knowledge problem. They just don’t see it as a knowledge management problem.” Eric Stevens from Hummingbird has just identified the key challenge facing the entire knowledge-based economy… including both the users and the marketplace that serves them . . . . Posted November 01, 2005

Posted November 01, 2005

Posted November 01, 2005

Posted November 01, 2005

Many technologies that fall under the purview of knowledge management have proved useful after Hurricanes Katrina and Rita. Posted November 01, 2005

Posted October 01, 2005

Posted October 01, 2005

Posted October 01, 2005

Posted October 01, 2005

Posted October 01, 2005

Posted October 01, 2005

Posted October 01, 2005

Posted September 01, 2005

Posted September 01, 2005

Posted September 01, 2005

Posted September 01, 2005

Posted September 01, 2005

Posted September 01, 2005

Posted September 01, 2005

Posted July 01, 2005

Posted July 01, 2005

Posted July 01, 2005

Posted July 01, 2005

Posted July 01, 2005

Posted June 01, 2005

Posted June 01, 2005

Posted June 01, 2005

Posted May 01, 2005

Posted May 01, 2005

Posted April 01, 2005

Posted April 01, 2005

Posted April 01, 2005
Pages
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61

Search KMWorld

Connect