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Content Management

Buyers' Guide

Posted July 03, 2010

Adds content-, document-management capabilities Posted June 30, 2010

Breakthrough from Darwin Ecosystems Posted June 24, 2010

Includes CA's Records Management Posted June 24, 2010

An "information-advantaged" company is one that uses information more effectively than its competitors. The Leadership Council for Information Advantage released a report this month that discussed how to turn information into a competitive advantage. While it is a high-level goal, the recommendations were concrete and merit consideration. One source of rich information is the data that is contained in paper or electronic documents. In this article we'll discuss how case management technologies such as capture and process automation and can help organizations use information for competitive advantage.

The information within a document is enormously valuable, but if it exists only on paper or locked in an electronic format like Word or PDF, it is difficult to use. When data is transferred to business systems using manual data entry and tagging/classification, you are throttling your productivity with manual steps that are expensive, slow and error-prone. . . .
Posted June 22, 2010

First, some definitions: Business process management (BPM) is a discipline that confronts inefficient, rigid and error-prone enterprisewide business processes. It provides techniques, methods and tools to model, automate, implement and optimize these processes to improve operating effectiveness and agility and bolster business results.

Enterprise content management (ECM) is a discipline to manage and publish structured and unstructured content created by humans and applications in a meaningful way. It uses strategies, methods and technologies to capture, archive and deliver content according to an organization's business processes.

BPM and ECM must work together to bring agility to the business, flexibility to changing environments and the ability to manage information to create business success.
Posted June 22, 2010

It's a hoary cliché (in fact, "hoary cliché" is a hoary cliché) that the paperless office is about as likely to happen as the paperless bathroom.There are plenty of folks out there, like Theresa Kollath, director of product management for ASG, who are willing to address—and try to solve—the many challenges that businesses face when trying to overcome their dependence on thinly pressed sheets of crushed wood pulp.I spoke with Theresa at length the other day, and I'll try not to interrupt her words too often. But I probably will."More of our customers than you would think are still involved in paper. There are folks who are still creating custom communications in the process of issuing, say, a new mortgage. In that case, there is a large amount of forms, and someone has to initial the bottom of each page. Much of it is boilerplate, but things such as the exact terms and conditions, the interest rate, anything that comes to attention after a review of your credit rating. . . . Posted June 22, 2010

Ektron launches eIntranet Posted June 15, 2010

Desktop Integration, open WCM Posted June 14, 2010

Attivio presents AIE 2.1 Posted June 09, 2010

PaperThin christens CommonSpot 6.0 Posted June 02, 2010

Expands and enhances capabilities Posted June 02, 2010

At a recent business lunch, one executive asked the question, "What do $50-per-user Google Apps for the Enterprise mean?" One of the wits dining with me answered, "A Microsoft migraine."... Posted May 28, 2010

Access Innovations releases Data Harmony 3.7 Posted May 26, 2010

EMC tackles information governance Posted May 26, 2010

PaperThin introduces CommonSpot 6.0 Posted May 17, 2010

Muse Global upgrades Content Machine Posted May 17, 2010

nGenera has released CIM 9 Posted May 05, 2010

Each year KMWorld editors review the previous year and decide which companies deserve special distinction as either innovators, or trusted advisers, or significant powerhouses. Some of them eventually move from "emergent" to "venerable."... Posted April 30, 2010

It's about staging all those stovepipes in one place so that your users can gain the perspective they need and the transparency they deserve... Posted April 30, 2010

Content automation functionality Posted April 19, 2010

New solutions from FatWire Posted April 14, 2010

MindTouch integrates with SugarCRM Posted April 14, 2010

In our first in a series of SharePoint reality checks, we focus on the growing usage pains of a global SharePoint implementation. Those lessons apply to enterprise content management (ECM) systems as internal publishing platforms and as nest beds for collaboration through social networks, business process improvements and the repurposing of past success to optimize future efforts... Posted April 01, 2010

Author-it introduces Aspect Posted March 29, 2010

Latest version of the Virtual Governance Warehouse Posted March 29, 2010

Adds user-adjustable word weights Posted March 29, 2010

The Web has become a primary channel for enabling successful marketing, customer interactions and business transactions, providing the potential for enterprises across industries to cost-effectively engage customers, differentiate their brands... Posted March 16, 2010

Last year, I wrote in this space about the advantages of SaaS-based ECM platforms. Since then, a variety of factors—including persistently tight IT budgets, lower headcount, business uncertainty and unrelenting pressure to grow through innovation... Posted March 16, 2010

ECM has provided an essential service to enterprises, helping them to better capture, organize and track massive quantities of content within their organizations. But the way we do business is fundamentally changing, as are our expectations of business software... Posted March 16, 2010

Since the first days of enterprise content management (ECM), it has presented a challenge. Organizations the world over realize the benefits that an ECM system can deliver in terms of better compliance, improved information management and superior information sharing... Posted March 16, 2010

The proliferation of information has made enterprise content management a necessity for most organizations. However, traditional approaches to content management from proprietary vendors are expensive, difficult to deploy and costly to maintain... Posted March 16, 2010

In today's hyper-connected world, it can be hard to determine exactly what enterprise content management means to the modern organization. Is it records management? Is it documents management? Is it Web content publishing? Is it online collaboration management?... Posted March 16, 2010

The general definition of enterprise content management (ECM) applies to those technology enablers used to capture, manage, store, preserve and deliver information assets in context with content-rich business processes. When asked how to best achieve ECM success... Posted March 16, 2010

"Enterprise content management." It rolls off the tongue, doesn't it? At first blush, it would seem as straightforward and intuitive as any other "asset" management, like "cash management" or "property management." But content management—and to put it into even sharper focus, enterprise content management—is not nearly as clear-cut... Posted March 16, 2010

Alfresco christens beta program Posted March 15, 2010

New Enterprise 2.0 tools Posted March 15, 2010

Autonomy Interwoven enhances WCM Posted March 10, 2010

Attensity expands its reach Posted March 10, 2010

New interfaces, analytics, etc. Posted March 10, 2010

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