Faster record access for city employees

The city of St. Albert in Alberta, Canada, is implementing a new records and retention management plan to provide employees with electronic access to records and documents. The deployment is expected to improve productivity and collaboration across departments and help the city meet such legislative mandates as Alberta's Freedom of Information and Protection of Privacy Act (FOIP).

The city chose the Stellent Universal Content Management solution to make the process of searching, retrieving and sharing information faster and easier than the old paper-based system.

"We had to take a new approach to records management and knew technology would play an important role in this process," says Del Dyck, general manager of corporate services for St. Albert. "The Stellent system's capabilities are user-friendly and cost-effective--allowing us to incorporate records and retention management into our daily work patterns and help achieve requirements for confidentiality, integrity and authenticity. The new system is expected to make a significant difference in how we do our work. Records that used to take hours to retrieve will now be at the fingertips of our employees in a matter of seconds."

The implementation is being rolled out in phases. The first phase involves management of city council and city manager-related records, including agendas and meeting minutes; annual reports; planning, budgetary and governance documents; policies and procedures; and citizen correspondence.