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The acquisition enhances critical AI capabilities to transform shopping experiences and boost conversions Posted July 10, 2019

Additional capital will be used to enrich the platform, grow the business, and scale global operations Posted July 09, 2019

OpenText intends to leverage Google Cloud's multi-cloud and hybrid-cloud offering, Anthos, to deploy and manage containerized EIM application workloads in a multi-cloud environment Posted July 09, 2019

We are again at the crossroads as the industry doubles down on digitally transforming operations to deliver personalized, consistent customer experiences that are integrated across all points of interaction Posted July 09, 2019

The more systems and subsystems we attempt to stitch together, the greater the unpredictability. Posted July 08, 2019

How a great KM brand looks is different for every organization, but it is always a reflection of the people and mission that KM is designed to serve. Take a deep dive into your organizational culture to determine the language, look, and feel that will resonate best. Then, promote and leverage the KM brand at every opportunity to remind employees of the KM resources available to them. Posted July 08, 2019

As organizations continue to recognize the value of data as an asset, the market for data quality solutions will grow. Posted July 08, 2019

The blending of the digital and physical experiences is as inexorable as this phenomenon is horizontal. Edge computing is the gateway for this confluence in which each respective experience enhances the other for increased customer satisfaction and data-driven profits. Posted July 08, 2019

In the future, expect greater use of conversational interfaces, and search functions that are fully integrated with other applications and highly context-sensitive, with help readily available. Posted July 08, 2019

The offerings on our list of 2019 KMWorld Trend-Setting Products result from both radical innovation and continuous evolution. Some solutions break new ground with inventive use of technology while others take existing capabilities and continue to refine them to meet emerging requirements. Posted July 08, 2019

This webcast offers insight into complimentary tools for Office 365 Posted July 03, 2019

Instagram itself has the barest of search capabilities, but there is a solution Posted July 03, 2019

Customer and agent interactions ensure data quality in training AI-based system to achieve high customer response accuracy Posted July 02, 2019

The newest version of the platform covers production steps, resource recruitment, training, testing, financial management and analytics all on one cloud-based environment Posted July 02, 2019

The updates simplify daily work and drives user adoption by enabling access to Microsoft Office 365 Posted July 01, 2019

Brings HyperIntelligence to mobile users and injects analytics into popular business applications Posted July 01, 2019

With Algolia on Azure, enterprises have another option for reducing their development and management costs by opting with a fully managed solution that removes unnecessary complexity Posted June 28, 2019

The new v15.0 SDK speeds up the initiating scan jobs process Posted June 27, 2019

Injection of funding further helps bring smart contracts to enterprise Posted June 27, 2019

This partnership aims to evolve the future of content services Posted June 26, 2019

The partnership aims to intelligently automate business processes Posted June 25, 2019

New integrations and functionality optimize data flow and help drive greater value from more technologies and systems Posted June 25, 2019

While at first they may be apprehensive thinking that new technology could "take my job," employees discover that automation is not meant to replace them but to serve them by performing tedious, time-consuming tasks Posted June 25, 2019

As the first digital journal hosting provider, HighWire continues to innovate and evolve publishers' capability Posted June 25, 2019

Red Box enables Tethr to increase its breadth of capture capability and leverage high quality audio within its platform Posted June 24, 2019

With the tools in place to rapidly deliver valuable content to customers, CDW is now looking toward greater personalization as part of its CXM strategy Posted June 21, 2019

In-depth searching of Facebook isn't necessarily easy, but it can be well worth the effort. Posted June 19, 2019

SDK uses AI-enabled mobile tech Posted June 18, 2019

The agency will provide consulting services to customers and prospects of EnterWorks engaged in multi-domain experience management (MxM) implementations Posted June 18, 2019

O365 Manager Plus speeds Office 365 management Posted June 18, 2019

The acquisition will allow enterprises to manage e-discovery along with privacy and security regulations Posted June 18, 2019

Integration streamlines invoicing and service ticketing for MSPs selling Intermedia's UCaaS offering Posted June 17, 2019

This integration will improve collaboration between teams Posted June 17, 2019

New solution empowers enterprises to pilot new analytics innovations in real-time Posted June 14, 2019

The solution brings forms automation to companies of all sizes Posted June 14, 2019

The collaboration will support automation industry growth Posted June 14, 2019

The platform promises accelerated time-to-value, reducing errors, lowering costs, and improving operational visibility Posted June 13, 2019

The goal of the partnership is to increase the visibility of research in the Social Sciences and Arts & Humanities Posted June 13, 2019

Ensures safety and security of information Posted June 12, 2019

Combines graph and document technologies, ontology design, and AI data science expertise Posted June 12, 2019

Offers combination of Zendesk Sell and Support for flexibility Posted June 12, 2019

It's up to leaders to make sure they choose the best suite of productivity tools for their enterprise—evaluating workflows and growth plans in order to choose tools that can evolve alongside the business Posted June 12, 2019

These five partners join Agorai's growing ecosystem of AI solution and data providers Posted June 11, 2019

The acquisition of Tableau in a $15.7 billion all-stock deal is expected to be completed during Salesforce's fiscal third quarter ending October 31, 2019 Posted June 11, 2019

For too long IT service desk teams have struggled with tools which are inadequate for maintaining complex organizational infrastructures Posted June 11, 2019

These deeper integrations will make it even easier for enterprises and SMBs to work faster and smarter Posted June 10, 2019

Allows federal agencies to streamline processes to better serve citizens Posted June 10, 2019

Using its AI engine, ZipRecruiter evolves employer to employee matchmaking Posted June 07, 2019

Bpm'online studio free will give access to tools for building processes diagrams with BPMN notation support Posted June 07, 2019

Time is running out. Submit your nominations for the first annual KMWorld Readers' Choice Awards Program Posted June 06, 2019
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