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Knowledge Management

Provides customers with unified file services for endpoints, offices, and servers with security and IT control Posted July 25, 2017

Chameleon helps marketers adapt to fast-changing customer behavior from one unified platform Posted July 25, 2017

Partnership will give Dun & Bradstreet customers direct access to commercial data through Microsoft's cloud services Posted July 21, 2017

Shamrock will leverage Concerto's cloud services to help organizations host applications across the Perceptive Content and Intelligent Capture product stack Posted July 20, 2017

Advanced file compression, zoom technology, geo-referencing, map views, artificial intelligence and rights management advance the use of DAM for new and existing markets Posted July 20, 2017

Exterro and NightOwl Discovery will help clients reduce the complexity, risk, and cost associated with the legal discovery process Posted July 20, 2017

Cloud-based knowledge solution aims to improve employee engagement, information access, and consistency across customer service channels Posted July 19, 2017

Expands functionality among business systems while enabling productivity from any location Posted July 17, 2017

Magellan will acquire, merge, manage and analyze big data and content Posted July 13, 2017

Offline iForms enables more efficient reporting for personnel who conduct work remotely where internet connectivity may not be available Posted July 12, 2017

Integrated with Splice Machine, Clearsense Inception will offer healthcare providers faster access to and more value from the data in their systems Posted July 12, 2017

Investment will be used to accelerate expansion of machine learning to convert unstructured information streams and repositories into actionable data Posted July 11, 2017

Partnership between M-Files and GIS-based mapping provider helps enable "in context" access to documents and other information within the ArcGIS user interface Posted July 11, 2017

The new search portal allows AWWA staff to locate items in their collection by publisher, author, subject (thesaurus) term, ISSN or any of several other search options. Posted July 10, 2017

New portfolio includes 13 digital workplace solutions to help employees access the information, tools, and expertise they need Posted July 10, 2017

Patent-pending workflow integrates facial recognition Posted July 07, 2017

The acquisition will allow Accenture to focus on developing digital services and solutions Posted July 07, 2017

Acquisition extends Ivanti's expertise in user workspace environment management Posted July 06, 2017

The services seek to detect inappropriate responses during phone calls regarding financial transactions Posted July 06, 2017

Securing customer's personally identifiable information (PII) and sensitive personal information (SPI) is a priority for every organization. To ensure the security of customer information, too many businesses rely on lengthy manual processes or third-party resources that are only loosely integrated. Posted July 06, 2017

The Egnyte Protection platform will identify security vulnerabilities in real-time Posted July 05, 2017

PPL will use Birst to roll out on-demand analytics Posted July 05, 2017

Sir Arthur Conan Doyle's 1886 fictional "consulting detective," Sherlock Holmes, was a great mind renowned for his highly advanced powers of observation and reasoning. He was often assisted by Dr. Watson, who was unfailingly loyal, if noticeably less bright. At the end of each thrilling tale starring the duo, the anxious reader would hear Sherlock announce that he had solved the latest mind-bending riddle… Posted July 05, 2017

Forrester, one of the leading analyst firms, defines Cognitive Search in a recent report as: The new generation of enterprise search that employs AI technologies such as natural language processing and machine learning to ingest, understand, organize, and query digital content from multiple data sources… Posted July 05, 2017

Enterprise search applications have long since stopped being limited to searching and finding data. They help employees to analyze and interpret the available information, including unstructured and structured data, using both internal and external data sources. Thanks to numerous connectors to different applications such as file shares, intranets, mail servers, collaboration tools and Wikis, employees receive access to all relevant documents from the entire enterprise… Posted July 05, 2017

Many search solutions are available today, and it may seem that they are all the same. But often, organizations aren't using them to their full capacity to optimize search, especially when it comes to internal search tools for employees and contact center agents… Posted July 05, 2017

I've been hearing a lot lately about cognitive search, the next generation of enterprise search. It revolves around artificial intelligence (AI) applications, making search more intelligent and packing more power than a simple list of search results. Cognitive search learns from previous search queries… Posted July 05, 2017

If you've recently explored investing in a new software tool for your company, chances are it was a SaaS application. SaaS, or Software as a Service, is a software licensing and delivery model where companies "subscribe" to a software license and the software is hosted in a central location in the cloud instead of at the company's location, which is known as "on-premise..." Posted July 04, 2017

eGain Solve will accelerate contact center transformation on the Cisco platform Posted July 03, 2017

Financial services firms are using knowledge management solutions for data sharing across the organization, to permit authorized access to sensitive information while blocking unauthorized access and to analyze potential investments. Posted July 03, 2017

Human thinking balances AI systems. They can plug each other's blind spots. Humans make judgments based on their worldview. They are capable of understanding priorities, ethics, values, justice and beauty. Machines can't. But machines can crunch vast volumes of data. Posted July 03, 2017

We believe the future is determined by a set of scientific rules operating on a set of data too vast to be perfectly comprehended. Posted July 03, 2017

American Airlines and IBM will work together to move critical applications to the IBM Cloud Posted June 30, 2017

KMWorld 2017 offers programming that focuses on leading-edge practices that enables attendees to gain knowledge to build strong organizations Posted June 29, 2017

Simplifies experience for even novice users Posted June 29, 2017

The new AI capabilities will allow users to translate text in any language Posted June 28, 2017

Improves productivity, collaboration and compliance as mobile information workers process email and documents outside the office Posted June 28, 2017

OnBase 17 improves user experience and security Posted June 27, 2017

Solution provides integrated digital view of human resources data and insights across the enterprise Posted June 27, 2017

The cloud-based solution is aimed at helping organizations manage HR and employee documents securely from generation to dispositio Posted June 27, 2017

The certification will allow the company to provide the US government with real-time transparency tools across its global supply chain Posted June 26, 2017

The best way to get started with fixing customer experience (CX) is to hear about issues from the "horse's mouth," namely, the customer. Posted June 26, 2017

With ThousandEyes Voice Call Tests and SIP Server Tests organizations can monitor and anticipate communication issues Posted June 26, 2017

The move will allow Hyland to digitally transform businesses with an expanded portfolio of solutions Posted June 22, 2017

Provider of cloud customer engagement solutions will host data in Germany-based cloud Posted June 21, 2017

Hitachi will offer customers Hyland's enterprise content management and document sharing software Posted June 21, 2017

Tablet breaks the industry speed barrier for network document scanning Posted June 21, 2017

Bolsters platform with AI and NLP for automatic classification of documents and other information Posted June 20, 2017
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