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Knowledge Management

KnowledgeLake solutions provide scanning, uploading, indexing, search and integration with Microsoft Office and Microsoft Outlook Posted January 20, 2017

MadCap Flare and MadCap Central combine technical authoring software with a cloud-based publishing and content management environment to streamline documentation workflow Posted January 20, 2017

Version 7.85 of the dtSearch product line offers users the option to highlight different search terms using up to 10 different hit-highlight colors Posted January 20, 2017

Acquisition will enable Auxilio to meet growing demand from healthcare customers for comprehensive IT security solutions Posted January 19, 2017

Acquisition of the content management, workflow and business process automation solutions, allows PSIGEN to significantly increase the breadth of its product offerings Posted January 19, 2017

MaritzCX-Temkin partnership allows MaritzCX customers to access 6 years of CX benchmarking data across 20 industries Posted January 19, 2017

Foxit's PDF Solution Features Improved Collaboration Capabilities Posted January 17, 2017

Nexidia Analytics incorporates capabilities from NICE and the company's Nexidia acquisition Posted January 13, 2017

Solution is designed to help organizations integrate fragmented content repositories Posted January 12, 2017

Omtool provides business document management, including enterprise document capture, fax, and workflow Posted January 11, 2017

Mobile solution integrates into retailers' mobile applications and store technology Posted January 11, 2017

New modules apply flexible KM capabilities to patent analysis Posted January 10, 2017

Insight Enterprise helps corporate legal departments reduce the total cost of discovery through efficiencies Posted January 10, 2017

Eliminates the need to key data into ERP accounts payable non-purchase order invoice data Posted January 10, 2017

EnCompass system leverages UDI, combined with patented processes and mobile scanning, to support cost savings and increased revenue for device makers Posted January 09, 2017

Verint Mobile Work View helps organizations address the growing BYOD trend Posted January 06, 2017

New WorkForce ES-200 and ES-300W offer scanning flexibility Posted January 04, 2017

Acquisition fuels Epicor cloud-first strategy with ECM and automated accounts payable solutions available in the cloud Posted January 04, 2017

New PaperStream Capture Pro capabilities help paper-intensive organizations increase efficiency Posted January 03, 2017

Xerox will focus on digital print technology and services Posted January 03, 2017

Whether we're talking about a life partner, a business partner or an enterprise information platform, you don't want to start any kind of relationship without all relevant information—or worse yet, go in blind. Selecting a case management solution provider is no different. Once you've decided that dynamic case management capabilities are a fit for your organization, choosing the right vendor and solution is a significant step forward. The right relationship delivers the tools you need to tackle dynamic, unstructured work and equip your knowledge workers with the right information, in context, to effectively manage cases, incidents, customer relationships, investigations and requests… Posted January 03, 2017

If the phrase "On it, boss" doesn't resonate with you, it's probably because you don't watch the television show NCIS, which is now in its 14th season. The team at the Naval Criminal Investigation Service investigates crimes, frequently murders, but they've also confronted thefts, espionage, and terrorism. When challenged by their boss, Special Agent Leroy Jethro Gibbs (played by Mark Harmon), to uncover evidence or find information about a case, both Anthony "Tony" DiNozzo (played by Michael Weatherly) and Timothy McGee (played by Sean Murray) frequently answer, "On it, boss," even when they haven't actually started doing anything… Posted January 03, 2017

Private and public entities need the ability to quickly and securely share knowledge among different stakeholders, so they are looking at new enterprise file sync and share (EFSS) solutions. Posted December 30, 2016

Cognitive computing, machine learning and predictive analytics will permeate every aspect of our lives and radically transform how we learn and interact in our digital lives. Posted December 30, 2016

It would not be an exaggeration to say that knowledge management is experiencing a quantum leap. With the advent of big data, forays into AI and great volumes of sensor data from the Internet of Things (IoT), there is a new frontier that deserves exploring. Posted December 30, 2016

The search for a knowledge management solution is not an easy one. Many companies vow they offer the best technology to meet a client's needs, but finding the vendor that actually fulfills that promise can be challenging. The KM Promise Award is given to a company that implements and integrates knowledge management practices into business processes and works with clients to ensure they reach their goals. The award recipient provides innovative technology that breaks through the hype to help customers gain insights, collaborate and compete in a mobile and global business environment. Posted December 30, 2016

KMWorld 2016 drew more than 1,200 people from 32 countries in addition to the United States. Posted December 30, 2016

Artificial intelligence is a large umbrella term that includes: machine learning of all types, digital assistants, conversational systems, Internet of Things, image and speech recognition, emotion and sentiment detection, cognitive computing, robotics and more. Posted December 30, 2016

I've spent all day counting and can report that there are approximately one million different explanations of what makes something funny, possibly because there are lots of different ways things can be funny. Posted December 30, 2016

The omnichannel cloud platform enables each customer interaction to be routed to the appropriate global location and most skilled agent for the guest's specific need. Posted December 29, 2016

New offering aims to help businesses go global faster by addressing the complexities of localizing content Posted December 27, 2016

Allows customers to manage contract version control, approvals, and signatures from a single interface Posted December 27, 2016

Partnering with Oasis gives Canon the flexibility to offer its clients the option of hosting their matters using KCura's Relativity platform or Canon's CaseData platform Posted December 21, 2016

Partnership will offer law firms and corporations self-service e-discovery Posted December 21, 2016

Supports immediate viewing of large-file documents and enables a high volume of document and data access points for users to leverage over the cloud Posted December 14, 2016

Nuxeo Platform LTS 2016 helps enterprises extract more value from complex and dispersed digital assets Posted December 14, 2016

Partnership combines Datawatch Monarch and OnBase by Hyland for self-service data preparation and enterprise content management Posted December 14, 2016

Partnership will enable indexing and search services across audio and video evidence Posted December 13, 2016

New features increase productivity and business efficiency by routing manual actions Posted December 09, 2016

ABBYY.cloud provides natural language processing technology to increase speed of document digitization and semantic analysis Posted December 08, 2016

Supports end-to-end social customer service approach to address heightened service expectations Posted December 07, 2016

Providing automated scalable scan-to-file capture capabilities Posted December 07, 2016

Latest release of PaperStream Server offers new capture capabilities Posted December 06, 2016

VirtualViewer HTML5 4.6 adds performance and feature enhancements Posted December 02, 2016

New line of connectors provide an out-of-the-box solution to integrate FHIR-compatible applications with Pega healthcare applications Posted December 01, 2016

ECM provider expands local support for German market Posted November 30, 2016

New KMWorld survey results are presented in the Fall 2016 Edition of the KMWorld Buyers' Guide, a resource that is now available for download Posted November 29, 2016

SaaS offering on AWS enables people to connect, blend and analyze live or extracted data Posted November 29, 2016

Court Wire app now available on Eikon financial markets desktop Posted November 29, 2016

Offerings help improve customer communications and automate transaction processing Posted November 22, 2016
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