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Knowledge Management

Sometimes customers don't give their feedback directly, but indirectly by how they engage with a company's content. If they click off a video too quickly, for example, it's a good indication that their experience was subpar at best. Posted October 01, 2016

"If a company is doing a product promotion, they can personalize it on the fly for different audience segments, regions and languages." Posted October 01, 2016

The ideal mentor is one with both the right expertise and the right demeanor to impart that expertise. Posted October 01, 2016

Hacking and hackathons are perhaps better known in the geek community, but KMWorld 2016 is taking a page from their book with our theme, Hacking KM, and is looking to hack—or change in our case—our ideas, strategies and practices in using processes and technology to engage our communities. Posted October 01, 2016

For credit scores, FICO carefully assembles models that would make sense to a human and that exclude proxies for protected classes. Posted October 01, 2016

AvePoint Compliance Guardian helps mitigate privacy, information security, and compliance risk spanning information gateways Posted September 30, 2016

Collage Outlook add-on surfaces key topics contained in email messages and then identifies related notifications Posted September 30, 2016

Alfresco Records Management empowers users with more security options for their documents Posted September 29, 2016

FinalCode v5.11 boosts file sharing security and much more Posted September 27, 2016

Upgraded software products target digital transformation initiatives Posted September 27, 2016

New SaaS offering provides a single platform to monitor and manage content across disparate cloud collaboration platforms Posted September 26, 2016

Production Control System simplifies and automates workflow processes Posted September 22, 2016

Joint strategy aims to provide businesses and universities with new options for video content management and delivery Posted September 22, 2016

New updates are targeted at helping customers digitally transform their businesses Posted September 22, 2016

New real-time co-authoring capabilities enable several contributors to edit the same document simultaneously Posted September 21, 2016

PremierOCR Solution makes files smaller, faster, easy to process, and searchable Posted September 20, 2016

Version 8.5 adds more languages, advanced entity extraction, and other key features Posted September 19, 2016

Aimed at helping Sitecore customers and partners offer richer and more personal experiences for all Sitecore websites, including Sitecore Commerce Posted September 16, 2016

Combines enterprise content management software and workflow software to streamline common business tasks Posted September 16, 2016

Reports provide greater insight into how individuals are using Office 365 so that problems and areas in which users need more training can be identified Posted September 14, 2016

Initiatives will include Box integrations with Google Docs and Google Springboard Posted September 13, 2016

Enables rapid search across forensics case materials Posted September 13, 2016

Under the terms of the agreement, the software, associated services, and employees of ECD will be integrated into OpenText Posted September 12, 2016

Datawatch 13.5 gives users more power over mining their data from any source, faster and more creatively to process analytically Posted September 08, 2016

Investment will be used to drive technology advancements and expand sales and marketing capacity for the ECM platform Posted September 08, 2016

PDF document and e-book management platform uses machine learning and machine intelligence Posted September 07, 2016

Legal intelligence platform automates e-discovery process Posted September 07, 2016

nQ360 is a business process solution for law firms that spans the document lifecycle, including capture, process, output, and archive. Posted September 06, 2016

Icertis Contract Management will integrate with Box's enterprise content management platform Posted September 06, 2016

There is a huge opportunity to harness the power of compliance-related data to improve the quality of decisions and business outcomes. Regulation can be a catalyst for improved data management, analysis, and reporting, offering some remarkable insights Posted September 06, 2016

The modern workplace is increasingly disjointed, with knowledge workers and expertise spread across multiple offices and geographies. This makes it virtually impossible to know what information exists and where it's all kept... Posted September 06, 2016

Organizations recognize digital asset management (DAM) as a key strategic investment to maximize the business value of digital media and other content. Digital Clarity Group executive Cathy McKnight recently remarked that "while content remains king, building a proper castle in which these royal assets will live is becoming more important… Posted September 06, 2016

Information security is at the top of the list when it comes to developing key strategies as part of any Information Governance program. The key is to manage content risk factors while strengthening understanding of the information contained in content... Posted September 06, 2016

In organizations around the world—whether they are multinational corporations, public sector, not-for-profits, or small businesses—almost every employee is now a content contributor... Posted September 06, 2016

What comes to mind when you hear the phrase information governance? Arbitrary rules and regulations? Barriers to you doing your job well? Impediments to productivity? Obstructionist thinking that stymies progress? Or that most negative of sentiments: What's wrong with the way we've always handled our information? It worked just fine for umpteen years... Posted September 06, 2016

Solution helps capture knowledge as job roles change and the company transitions to a national sales and distribution operation Posted September 02, 2016

Partnership increases e-discovery efficiency while decreasing risk of data spoliation Posted September 02, 2016

PoolParty 5.5 adds integration for SharePoint and other solutions along with new knowledge management capabilities Posted September 01, 2016

Designated as the KMWorld Trend-Setting Products of 2016, the offerings listed here hold the promise for the marketplace—even if the marketplace has not yet realized it. Posted September 01, 2016

The broad sweep of performance measurement encompasses everything from individual product performance to the success of marketing campaigns and overall corporate achievement. The key is identifying the right measures and knowing what to do with the results. Posted September 01, 2016
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