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Buyers' Guide
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Social knowledge management (SKM), spawned by Web 2.0 and energized by the new economy, is changing the way we think about traditional knowledge management (KM). Like any new approach to age-old problems, it's sometimes hard to separate fact from fiction.Everyone can agree that at its core, a successful SKM strategy starts with a knowledge repository where content is managed and accessed, and that it's critical to enhance that experience through the "wisdom of the community..." Posted July 07, 2009

Today, more than ever, new technologies and the movements that go with them seem to become ubiquitous in a flash. Take social networking. It's difficult to remember a time when there wasn't at least one mention of MySpace, Facebook or Twitter either in the news, in a chat with friends or even at the dinner table. And whether you've just heard about it during water cooler conversation, or like so many other people you've begun encountering long-lost... Posted July 07, 2009

The seismic success of Facebook, Wikipedia, Twitter and other social computing tools sets the bar pretty high for social computing initiatives within the enterprise. Though viral in the consumer realm, social computing tools require careful handling—and sometimes a little push—to achieve the desired results in a business context. What businesses typically expect out of social computing tools are powerful new ways to discover expertise... Posted July 07, 2009

Social computing tools including blogs, podcasts, wikis, RSS feeds and tagging, as well as networking capabilities similar to those on Facebook and LinkedIn, are increasingly finding their way into the enterprise. Tools like these can help knowledge workers get work done more efficiently and cost effectively. They also make collaboration across different companies ("the extended enterprise") easier and much more efficient. Social collaboration technologies... Posted July 07, 2009

The world of work is changing. Disruptive forces are at play in business and are compelling organizations to rethink traditional content communication and the way we define an information worker. We must address these disruptive forces to stay competitive, deliver services, manage risk and costs and protect the corporate memory resident in employees and applications. A more social workplace and marketplace raises productivity even as resources become scarce... Posted July 07, 2009

"I love you ... You love me ... We're best friends like friends should be..."The Barney theme song haunted me for years. My kids—like most kids—were Barney robots, and parked in front of the tube every morning to see the purple dinosaur frolic meaningfully in his carefully diverse neighborhood. And every morning, at the 28:30 minute mark, my two kids would coming running into the kitchen screaming, "Mommy! Daddy! The song! The song!" And we would dutifully drop whatever we were doing and come to the TV to sing along with them... Posted July 07, 2009

FatWire unveils new offerings Posted July 01, 2009

Autonomy Interwoven adds social analytics Posted July 01, 2009

On the most basic level, we need to take a step back and focus on the fundamental question: Why was the Department of Homeland Security created? It was not created merely to bring together different agencies under a single tent. It was created to enable these agencies to secure the homeland through joint, coordinated action. Our challenge is to realize that goal to the greatest extent possible. —Former Homeland Security Secretary Michael Chertoff to the Senate Subcommittee on Homeland Security, April 20, 2005... Posted June 01, 2009

Social networking software gives users the ability to create individual profiles that foster interaction among people based on their interests, expertise or work activities. First made available on consumer-oriented sites such as Facebook, social networking is beginning to find a solid niche in the business world... Posted June 01, 2009

Vignette is Open Text's latest Posted May 11, 2009

Social Sites Version 2.7 Posted May 11, 2009

Ingeniux introduces Cartella Posted May 04, 2009

Attensity forms new group Posted April 20, 2009

Day unleashes CQ 5.2 Posted April 15, 2009

Adds DAM to ECM suite Posted April 08, 2009

Social networking with document collaboration Posted March 18, 2009

Legitimate social software for business Posted March 10, 2009

eTouch introduces V. 4.1 Posted March 04, 2009

Posted March 04, 2009

Publishing this list is the most difficult project KMWorld undertakes every year, and I've been heading the effort since it began in 2000. Our somewhat informal judging process taps the individual and collective wisdom of colleagues, analysts, system integrators and even a selected group of users... Posted March 01, 2009

StreetSmarts introduces V. 5.0 Posted February 23, 2009

NextDocs upgrades regulatory capabilities Posted February 18, 2009

Open Text upgrades Web Solutions Posted February 04, 2009

Posted February 04, 2009

Collaborative content management Posted January 28, 2009

$775 million price tag Posted January 22, 2009

New MarkLogic Connector for SharePoint Posted January 22, 2009

CSC builds atop SharePoint and Documentum Posted January 12, 2009

Mindjet introduces Version 8 Posted January 07, 2009

Trampoline debuts new tool, service Posted December 17, 2008

IBM releases Lotus Sametime Unyte Posted December 17, 2008

Welocalize and Clay Tablet partner Posted December 10, 2008

Posted December 10, 2008

Traction announces Live Blog Posted December 03, 2008

Expertise location for Beehive Posted December 03, 2008

DocCenter introduces DocLanding Posted November 12, 2008

eTouch offers Version 4.0 Posted November 06, 2008

Xerox premiers DocuShare Express Posted October 23, 2008

eTouch releases SamePage 4.0 Posted October 08, 2008

Web 2.0 promises to add value to enterprise content management, particularly in creating a more collaborative workplace... Posted September 29, 2008

Business has two main objectives: generate revenues and keep costs and risks low. All organizations must learn to strike the perfect balance between meeting the expectations of Web site visitors and those of internal teams. Customers look for information to make informed choices. Internal teams have lead generation goals and must control public information. There is a balance between fun and engagement vs. risk and cost, and achieving this balance means offering incentives to visit corporate Web sites... Posted September 29, 2008

It's hard to pick up a business publication these days without seeing an article dedicated to social networking within the enterprise. The good news is that everyone (except for a few executive technophiles who fear workers Twittering the day away) seems to agree that providing tools to employees that allow them to form networks with others in their organization to collaborate and share knowledge is a good idea. The bad news is that there doesn't appear to be much consensus about which tools are best... Posted September 29, 2008

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