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Business Process Management

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Announces Kofax Mailroom Automation Posted January 24, 2013

Atidan introduces SharePoint 2013 application framework Posted January 21, 2013

Bringing process automation to Salesforce Posted January 21, 2013

Migration, storage and replication solutions Posted January 16, 2013

Improves process accuracy, visibility and efficiency for workforce Posted January 14, 2013

Attivio and QlikTech partner Posted January 14, 2013

Kofax goes iOS, Android with MarkView Posted January 09, 2013

Tools for better decision-making Posted January 08, 2013

Designed for AEC companies Posted January 07, 2013

There was a time when the height of knowledge worker empowerment was the telephone and manila folders. Then came technologies like business process management, enterprise content management and customer relationship management to automate the more repetitive and structured tasks. Flash forward to current times and take notice that a knowledge worker revolution is emerging to deal with modern complexities such as the rapid change in customer and management expectations as well as government regulations combined with current business-to-business consumerization and bring your own device trends. Legacy apps can't keep up and the introduction of dynamic case management (DCM) is filling the gap. Success in the modern business environment is driven by proper and timely decision-making. . . . Posted January 06, 2013

Customer-centricity—the practice of aligning business processes and services around the needs of the customer—is driving organizations to understand, manage and improve the customer experience from end to end. Often, systemic and functional silos exist between customer interaction points and the processing parts of the organization, especially when part or all of the customer support and processing functions are outsourced (onshore or offshore). These silos can make it very difficult to align an organization to support a customer-centric strategy. In particular, organizations that leverage captive shared-service organizations or third-party outsourcing partners are challenged to understand how service is delivered and to leverage these partners to take on more case management and knowledge work. . . . Posted January 06, 2013

The concept of "social business" is gaining attention because it promises to create a more open, fluid and responsive business environment. The problem is that the much-hyped "enterprise social platforms" such as Yammer, Jive and Salesforce Chatter are incapable of delivering on this vision because they are wholly disconnected from a work context. Enterprise social tools may increase communication, but communication about what? They create yet another siloed platform, cut off from broad enterprise processes, systems and data. This deficiency is particularly apparent in adaptive case management (ACM) work patterns. ACM requires a combination of structured process and unstructured collaboration, but the two must both be firmly grounded in the events, data and enterprise systems relevant to a given case. . . . Posted January 06, 2013

I make a salmon dish my family likes. It's very simple, but it has certain elements that make it seem fancier than it is. We had guests over once, and served it. Like any polite dinner guest, our friends asked for the recipe. I found myself saying, "It's not so much a recipe as a process." I couldn't believe my own words. I guess I was already pondering this White Paper and how I could possibly contribute to it. But it made me think. Bear with me for a minute while I torture a metaphor to within an inch of its life: Making this dish doesn't involve any rules or measurements. It is pretty much the same every time, though, because it has so few moving parts. You do this: Slice a few potatoes very thinly. Overlap them so they're sort of like fish scales—we call them "fans"—on a cast-iron griddle in segments that approximate the size of your salmon fillets. Begin to fry them. Slice shallots and place on top of the potatoes. . . . Posted January 06, 2013

LiquidPlanner releases Version 4 Posted December 12, 2012

Reduce your exposure to failure and increase your chance of success Posted December 12, 2012

Practical care and support to members of the armed forces, veterans and their families Posted November 19, 2012

Speeding processing, easing customer experience Posted October 25, 2012

Custom workflow creation and automation Posted October 22, 2012

Auto-learning and auto-classification Posted October 18, 2012

Heightening process improvement Posted October 12, 2012

Managing the needs of passengers, tenants and airport operations, while controlling costs Posted October 10, 2012

Higher-quality, lower-cost integration projects Posted September 21, 2012

"This marks the tenth anniversary of our Trend-Setting Products list..." Posted September 01, 2012

"KPIs (Key performance indicators) are best chosen and understood in the context of strategic plans that identify goals at a higher level..." Posted September 01, 2012

BP Logix releases Process Director 2.5 Posted August 23, 2012

Boost service lifecycle management for manufacturers Posted August 14, 2012

Redmond wants to focus on individual users, with the moniker, "The new way to work together." Posted July 30, 2012

Kofax releases free mobile app Posted July 27, 2012

Announces TotalAgility 6.0 Posted July 11, 2012

Any device access to workplace applications Posted July 09, 2012

Posted July 05, 2012

Releases Version 9.0 of Katalyst platform Posted June 27, 2012

Enhancing ease-of-use, adoption and process administration Posted June 19, 2012

Public sector infrastructure as a service Posted June 07, 2012

K2 and KnowledgeLake partner for integrated solutions Posted June 04, 2012

New Workgroup Server version and analytics packs Posted May 28, 2012

Designed for expanding environments Posted May 08, 2012

Easing adoption of social business, mobile and cloud tools Posted May 04, 2012

Haggen Food & Pharmacy, a large grocery chain, has automated its human resource (HR) processes with a solution from BP Logix. Posted April 11, 2012

Beefs up cloud capabilities Posted April 11, 2012

KnowledgeLake joins forces with MPS Partners Posted April 04, 2012

Jive builds upon Social Business Platform Posted March 28, 2012

Microsoft SharePoint's growth over the past several years has been dramatic. Microsoft claims that they have added about 20,000 SharePoint users per day, every day for the last five years. That adds up to over 36 million users! . . . . Posted March 27, 2012

Releases PM Central Version 3.0 Posted March 23, 2012

Introduces DocAve Content Shield Posted March 21, 2012

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