3i Group, an international investment firm headquartered in London, has deployed an enterprise search-based platform to help identify internal information and industry expertise more effectively.
The company, which was looking for a solution that could scale as its information and sources grow, chose Coveo’s Insight Solutions, based on its ease of use and flexibility. Another feature that attracted 3i Group was Coveo’s Insight Consoles, the presentation layer of its intelligent indexing technology. Insight Consoles provides information across sources in a single, unified view, configured by role, so that the user views and interacts with relevant, dynamically updated information, according to Coveo.
Damon Fordham, senior consultant at 3i, says, “Coveo has truly changed the way we access information. With a wealth of content across industries, geographies and systems, we realized we needed a better understanding of all the available data and expertise across the firm. We are forever producing graphs, charts and more. With the solution, our employees and executives are finding information on deals, the marketplace, internal expertise and our portfolio companies that they didn’t know existed before. Being able to unlock this knowledge, share this intelligence and make it accessible across the company is highly valued.”
Prior to the implementation, 3i had no single place to search for the information employees needed to access on a daily basis. It plans to expand use of Insight Solutions to additional initiatives such as legal, compliance and business intelligence, as well as an enterprisewide rollout via mobile devices.