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Enterprise-scale, mobile-enabled Enterprise Customer Intelligence System from FirstRain



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FirstRain has released the Enterprise Customer Intelligence System, which, the company reports, has been designed to deliver targeted customer, prospect and industry information directly into CRM systems, collaboration portals, mobile devices and other platforms.

FirstRain explains the Enterprise Customer Intelligence System enables executives and managers to automatically deliver information and analysis based on each user's specific customer information needs, including client business expansions, customer industry trends or relevant management changes. Further, the system allows them to manage an entire enterprise intelligence system that spans both centrally curated and highly personalized information.

The new offering integrates into social enterprise platforms including Salesforce.com, SharePoint, Jive, Yammer and Cisco Quad.


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