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Ultra Flip Video Camera You could win a Ultra Flip Video Camera just by registering and attending a KMWorld web event. Congratulations to the winner for August, Wendy Miles!

			Coming September 14, 2010 Going Global: Best Practices in International Customer Support Designed to Grow Your Business During this informative webinar you’ll learn how savvy companies are enabling local support centers and worldwide online support in many different languages without breaking the customer support budget. Sponsored by: InQuira This is a FREE E-Broadcast event! Register Today! or Click Here for more information.
			Coming September 28, 2010 Get More Business Value From Your SharePoint Investment In this roundtable you learn why you should tightly integrate SharePoint into your business and enterprise content management processes; why metadata could be your biggest business problem; how to eliminate unused SharePoint sites to reduce administrative and storage costs, while ensuring compliance and information governance; why it isn't about search, and why replacing your search engine won't help; methods to ensure that paper management is an integrated part of your SharePoint strategy; why taxonomies are among the many building blocks to improve business outcomes; what's new in SharePoint 2010; and lessons learned from current user experiences. Sponsored by: KMWorld Roundtable This is a FREE E-Broadcast event! Register Today! or Click Here for more information.

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For information on sponsoring a KMWorld magazine Web Event, please click here to download our sponsorship packet (PDF Format) or contact:

East Coast Kathy Rogals 8290 Springlake Drive Boca Raton, FL 33496 Phone: 561-483-5190 Fax: 208-460-2057 Email: kathy_rogals@kmworld.com

West Coast David Panara 143 Old Marlton Pike Medford, NJ 08055 Phone: (609) 654-6266, Ext. 146 Fax: (609) 654-4309 Email: dpanara@infotoday.com

			Content is Everywhere, How Will You Use It? The leading thinkers in the field of Web content management will join KMWorld to discuss what YOU can do to publish enterprise content to the Web to create rich and engaging visitor experiences; transform static website assets to dynamic, people-centric platforms and portals such as Microsoft SharePoint; manage Web content to increase IT efficiency and simplify the content publication lifecycle; use open source WCM platforms to create next-generation websites; and build social communities into your Web properties and drive customer loyalty and recurring revenue Sponsored by: KMWorld Roundtable Original Broadcast Date: Aug. 31, 2010
			Best Strategies for Document and Image Management: GET CONTROL OF ALL THAT PAPER! The leading thinkers in the field of document and image management will join KMWorld to discuss what YOU can do to get control of paper at its first point of entry into your business – whether in remote offices or the mailroom, and make your paper-based processes run much more efficiently, drive the communication and processes of your business with automated workflows, use a Web-based interface to turn raw data into searchable information, lower cost of ownership by leveraging existing infrastructure and open technologies, speed the delivery of paper into SharePoint and other applications, increase compliance for corporate governance and industry regulations, and benefit from lessons learned through real-life examples. Sponsored by: KMWorld Roundtable Original Broadcast Date: Jul. 20, 2010
			The E-Mail Dilemma: Balancing the Risk and the Value In this special KMWorld Web Event, we'll discuss how to implement proper e-mail management methodologies in day-to-day operations; lower support costs through intelligent message routing; implement proper archiving, searching, text mining and data visualization methodologies to analyze complex stores of e-mail content; align e-mail with social operations to bridge the gap between marketing and the call center; develop proper e-mail management for e-discovery, litigation readiness and information governance; and assess the role of XML and other scalable technology for e-mail management. Sponsored by: KMWorld Roundtable Original Broadcast Date: Jun. 29, 2010
			The Content Collaboration Workspace: Improving Productivity with SharePoint, Lotus Quickr and CMIS Join John Mancini, President of AIIM, and Cengiz Satir, Senior Offering Manager, IBM Enterprise Content Management as they discuss the need to help businesses go to work, wherever they work - with innovative solutions leveraging SharePoint, Lotus Quickr, CMIS and Enterprise Content Management. Sponsored by: IBM Original Broadcast Date: Jun. 22, 2010
			Social Software for Business Success: Collaborate, Share, Improve Moderated by KMWorld publisher Andy Moore, this expert panel will discuss how to generate ideas, break down silos and increase the collective intelligence of the organization; leverage and extend enterprise applications such as Salesforce.com or SharePoint; enjoy the business benefits of activity streams and microblogging for internal collaboration; improve productivity and foster innovation and employee engagement through collaboration; and create vibrant online networks for communication and collaboration. Sponsored by: KMWorld Roundtable Original Broadcast Date: May. 25, 2010
			Making the Most of Your SharePoint Investment Moderated by KMWorld publisher Andy Moore, our panel of experts will discuss how to expand SharePoint with advanced social computing features including microblogging, communities and social profiles; reduce the reliance on user-driven manual processes by automating the delivery of content and colleague information; discover the key attributes of data protection, archiving and administration initiatives, and review how to develop strategies for your specific organizational needs; make better business decisions, track topics, trends, make connections and react to market conditions; and review available free tools and other solutions that can fortify and optimize your SharePoint backend management initiatives. Sponsored by: KMWorld Roundtable Original Broadcast Date: Apr. 27, 2010
			Cloud Computing: The Evolution of the IT Help Desk IT help desks are adopting a mix of innovative, new technologies, such as software as a service, virtualization and even strategic outsourcing. And while these new technologies align the IT help desk with business objectives, they also introduce internal support challenges. Sponsored by: Citrix Online Original Broadcast Date: Apr. 22, 2010
			A Superior Web Self-Service & Call Center Solution Using Knowledge – Buy It or Build It? In this informative one-hour webinar, we'll investigate the hidden costs and risks of building an application in comparison to the capabilities of a purpose-built knowledge solution, how dynamic business conditions are necessitating new levels of application flexibility and its implications for enterprise solutions, the importance of actionable analytics to continuously refine the user experience, and new deployment offerings such as Software-as-a-Service that are giving customers more choices with respect to deployment, cost, and maintenance. Sponsored by: InQuira Original Broadcast Date: Mar. 30, 2010
			Cloudy with a Chance of Knowledge Don't get caught in the rain! Register now for this informative conversation with analyst Sheryl Kingstone, Director of Enterprise Research, at Yankee Group, and Consona's Seth Marlowe.  They'll explore the qualities that make a company suited - or not suited - to run customer service and support tools from the Cloud. Sponsored by: Consona Original Broadcast Date: Mar. 22, 2010
			Developing a Knowledge Sharing Culture in the 21st Century In this session, we will explore web trends impacting the enterprise, knowledge sharing challenges, the opportunity of cloud computing, and Google's thoughts on a knowledge sharing culture. Sponsored by: Google Original Broadcast Date: Mar. 16, 2010
			Your Content: Understand What You Have and How To Control It Join IBM to learn more about how your business can employ Content Assessment, InfoSphere Enterprise Records and IBM's Information Lifecycle Governance strategy to reduce risks, escalating storage costs and increasing compliance and eDiscovery costs, while taking control of  your structured and unstructured content. Sponsored by: IBM Original Broadcast Date: Mar. 02, 2010
			Customer Experience Management: How Social Media Changes the Game In this special roundtable Web event, you will learn how customer communities and social media are contributing to traditional knowledge management, how social media is blurring the lines of responsibility for "customer experience management" between marketing and customer service, how to "operationalize" customer experience processes to better understand and respond to customer needs, and how to use analytics to react to customer feedback and search metrics while improving the knowledge ecosystem. Our panel will include experts from Attensity and Consona. Sponsored by: KMWorld Roundtable Original Broadcast Date: Feb. 23, 2010
			Success in 2010: Realizing the Benefits of Enterprise 2.0 Join industry thought leaders, Andy Mulholland, Global Chief Technology Officer at Capgemini, and Ajay Gandhi, Sr. Director of Enterprise 2.0 at Oracle, in a discussion on how leading companies are successfully adopting Enterprise 2.0 technologies to achieve significant business benefits -- from improved employee productivity to increased customer satisfaction and reduced time to market for new products and services. Sponsored by: Oracle Original Broadcast Date: Feb. 16, 2010
			Take Control of Your Search Destiny Migrating to Apache Solr/Lucene Open Source Search Join Motley Fool Director of Search Danny Hsia and Motley Fool Search VP Tech Operation Chad Wolfsheimer, along with Lucid Imagination's Erik Hatcher, to hear how The Motley Fool took control of their search technology and migrated to Lucene/Solr Open Source Search - and dramatically improved search relevancy, speed, versatility and costs. Sponsored by: Lucid Imagination Original Broadcast Date: Dec. 08, 2009
			Take a smarter approach to archiving: Control cost while unifying data and content Join Doculabs and IBM to hear about industry trends in the area of content and data archival; build a business case on a comprehensive, unified and integrated strategy to archive your organization's content, data and paper; and learn how to eliminate point solution complexity and cost by unifying data and content archiving through common collection and classification technologies. Sponsored by: IBM Original Broadcast Date: Dec. 01, 2009
			Web Apps CAN S-T-R-E-T-C-H Any IT Investment The next KMWorld Roundtable Web Seminar - "Cloud Computing: the Business Benefits" - will examine the value proposition and the benefits that flow from locating business applications "off-site" and explore where YOUR organization can fit into that picture. Join us to hear three of the world's leading experts talk about this exciting - and revolutionary - new business trend. Sponsored by: KMWorld Roundtable Original Broadcast Date: Nov. 17, 2009
			Analyze This: Traditional Metrics for Service and Support Aren't Telling the Whole Story Join us for an educational web event where we'll discuss five measurement principles for success developed with our customers. Learn why longer calls can be a good thing, and how to develop role-based dashboards that pull together knowledge and case management data to help continuously improve customer satisfaction. Sponsored by: Consona Original Broadcast Date: Nov. 10, 2009
			The Secrets of Efficient DITA Implementations This webinar will cover some basic but often overlooked architectural aspects of DITA that can be leveraged during implementation that will help achieve reduced training costs and timelines, increased consistency and productivity, reduced stylesheet customizations, and will help broaden the relevance of DITA in an organization. Sponsored by: JustSystems Original Broadcast Date: Nov. 03, 2009
			Search Innovation and Social Media: Search Strategies that Put Social Technology to Work Join Lucid Imagination Chief Architect Brian Pinkerton, to examine how Lucene/Solr Open Source Search Technology is unlocking the value inside the torrents of data produced by social technology. We'll explore search strategies with thought leaders Dave Hendi, Director of Engineering for Search at MySpace.com, and Ty Ahmad-Taylor, CEO of Fanfeedr.com, and discuss Digg.com, LinkedIn, and other cutting-edge Lucene/Solr use cases, to help you discover the search innovations that can put your social media data to work. Sponsored by: Lucid Imagination Original Broadcast Date: Oct. 27, 2009
			Risk Management and Information Governance Join leading experts on information governance, risk avoidance and records management in this fast-paced, information-rich roundtable webinar. Moderated by KMWorld publisher Andy Moore, this expert panel will discuss various aspects of information governance. Sponsored by: KMWorld Roundtable Original Broadcast Date: Oct. 20, 2009
			JumpStart your Enterprise Search Deployment with Google During this webinar, you will learn about steps involved in an enterprise search deployment, importance of the search architecture, summary of Google's ROI JumpStart program with respect to enterprise search, and insight from Search Technologies on helping customers quickly deploy solutions and achieve ROI. Sponsored by: Google Original Broadcast Date: Oct. 06, 2009
			Social Networks for Business Success: An Expert Panel Discussion Join us and leading experts on the business value of "social software" applications as we explain and discuss how Social Networks WORK for business. How the so-called "social tools" ... improve work-product ... enhance collaboration among employees ... generate revenue ... and create customer satisfaction. Sponsored by: KMWorld Roundtable Original Broadcast Date: Sep. 29, 2009
			Sales Collaboration: Differentiator or Pipe Dream? Join KMWorld & Jeff Summers, COO from SAVO to learn how leading companies, including IBM, VMware, Solae and Akamai are using collaboration in a strategic way to drive efficiency and effectiveness from their sales teams. Find out what technologies they're using to truly drive top-line impact - and how they're avoiding the trap of collaboration simply for collaboration's sake. Sponsored by: SAVO Original Broadcast Date: Sep. 22, 2009

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For information on sponsoring a KMWorld magazine Web Event, please click here to download our sponsorship packet (PDF Format) or contact:

East Coast Kathy Rogals 8290 Springlake Drive Boca Raton, FL 33496 Phone: 561-483-5190 Fax: 208-460-2057 Email: kathy_rogals@kmworld.com

West Coast David Panara 143 Old Marlton Pike Medford, NJ 08055 Phone: (609) 654-6266, Ext. 146 Fax: (609) 654-4309 Email: dpanara@infotoday.com

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