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Buyers' Guide

Enterprise content management (ECM) has been with us for almost 20 years now. In an ideal world, one could argue that this longevity has given us a deep understanding of how to manage content within an organization. The reality however is quite different. Posted March 11, 2019

There's a silent killer in our midst. Yes, I'm talking about the fastest-growing challenge to our livelihoods and to our companies' fortunes in the market. Who is this killer? His name is Content Mismanagement. You see—the content that we need to do our jobs is often impossible to find. Even when we find it, we're not sure if it's still valid. And by the way, why are we spending so much time searching? Shouldn't content be finding us when we need it, not the other way around? Posted March 11, 2019

Today's knowledge management products and services offered by leading companies put a high priority on getting information to users when and where they need it, while also keeping it safe from unauthorized access. Many also include newer capabilities such as AI, machine learning, natural language processing, and digital assistants as well as choices of on-premise or cloud deployment—or a combination of both. Posted March 11, 2019

A critical objective for companies today is the need to plug the gap between their expectations for digital initiatives and the outcomes they want to achieve. So what can business leaders learn from 2018 to help them make more informed strategic decisions this year? Posted March 08, 2019

CX Solution Pack will offer enhanced customer experience insights from every voice conversation Posted March 06, 2019

Score Drivers uses machine learning to automate finding correlations between open-ended text feedback and quantitative ratings Posted March 05, 2019

Offers comprehensive end to end digitization of business processes Posted March 05, 2019

Legal professionals can now perform a seamless transfer of documents between Doxly and iManage Posted March 05, 2019

Foxtrot offers a platform to make the creation and deployment of RPA bots faster and easier than ever before, making it cost effective, enabling a broader set of people, and delivering rapid ROI Posted March 04, 2019

Intermedia Unite Envision helps partners to improve customer support Posted March 04, 2019

Provides flexible architecture to allow customers to choose between self-service and managed services models Posted March 04, 2019

The technology predicts how customers will interact with agents Posted March 01, 2019

Teams can now quickly and easily manage the flow of product information from partners and suppliers seamlessly via Contribute Posted March 01, 2019

With the AllSight acquisition, Informatica accelerates its data hub strategy to enable its customers with the most robust, trustworthy single source of truth for their customer data Posted March 01, 2019

The platform introduces chat bots and assistants that will interact with customers using a Natural Language UX/UI Posted February 28, 2019

O365 Manager Plus adds Office 365 content search capability   Posted February 27, 2019

More than 43% can't retrieve the documents and information they need remotely Posted February 27, 2019

Alliances enhance customer experience Posted February 26, 2019

Enhanced functionality and portability play critical role in expansion and plans Posted February 26, 2019

This latest version gives users greater editing abilities Posted February 21, 2019

New features enhance collaboration and efficiency to support business growth Posted February 20, 2019

The acquisition will boost Bridgeline's place in the e-commerce market Posted February 15, 2019

Laserfiche will offer expanded analytics tools Posted February 15, 2019

The move allows users to process unstructured data for any computer environment Posted February 14, 2019

Along with this new library, Akeneo PIM Enterprise Edition 3.0 also introduces additional features aimed at increasing productivity and collaboration Posted February 14, 2019

For RPA to progress beyond automating simple repetitive tasks with fixed rules, enterprises will need to turn their RPA robots into "smarter" robots that can process a wide variety of unstructured content Posted February 14, 2019

Three departments in particular—customer service, human resources, and sales—are sitting on a goldmine of data. Now, it's time to show those departments the potential they've yet to harness, and to do so, they need to ask some questions. Posted February 13, 2019

New innovations in Adobe Experience Manager make processes easier for marketers and IT professionals Posted February 13, 2019

Updates include improves user interface, new encryption options, and more Posted February 13, 2019

The deal will enable Import.io to bolster its web data integration Posted February 12, 2019

Project managers will be able to optimize the delegation of tasks and resources alongside the organization-wide manageability and visibility provided by the platform Posted February 12, 2019

Mavenlink's new Personal Utilization Manager delivers key utilization data to managers and individuals in context and in real time, negating the need to wait for weekly, monthly, or quarterly reports Posted February 12, 2019

This solution is advancing convergence, and enabling organizations to improve operational efficiency and security by employing the latest processes, technologies, and business models Posted February 11, 2019

Automate real-time CDC, delivery, and refinement for cloud analytics Posted February 11, 2019

ECM market, traditionally focused on using technology to manage business data, is transitioning toward content services Posted February 08, 2019

Customers will benefit from seamless integration with Red Box utilizing their export broker and email bridge functions to securely push both voice and highly accurate transcriptions of conversations into Global Relay Archive Posted February 06, 2019

Integrated solution offers marketing, CX, and e-commerce teams an automated, closed loop process to create and deliver content Posted February 06, 2019

QuarkXPress 2018 now integrates with updated Unicode libraries and offers full support to Indic Unicode fonts Posted February 06, 2019

The partnership strives to improve document quality Posted February 05, 2019

The partnership allows native support ranging from building map-based dashboards to visualize IoT spatial analytics to mobility scenarios for vehicle movement Posted February 05, 2019

The integration will allow businesses to communicate with clients more transparently Posted February 04, 2019

TIS' SaaS expertise will assist Kofax as it advances the secure cloud capabilities of its intelligent automation platform Posted February 04, 2019

Latest release introduces custom hiring team roles, user-defined access permissions, field recruiting app permissions, and configurable candidate consent request templates Posted February 01, 2019

For online search through contracts and related documents, DocuVantage leverages the dtSearch Engine, which streamlines contract processing for SaaS clients Posted January 31, 2019

Add-on application leverages high-performance cloud image processing in conjunction with Ephesoft's latest release of Transact 2019.1 Posted January 31, 2019

This latest KM webcast explores hot topics for 2019 Posted January 31, 2019

The funding will enhance Cinnamon's AI-powered cognitive document reader Posted January 30, 2019
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