Content Management

Toward deeper customer engagement

Telerik releases Sitefinity 7.0 Posted April 14, 2014

PBS gets a DAM upgrade

Stores and manage digital assets, manages workflow processes and tracks and delivers information Posted April 14, 2014

Clarabridge acquires Market Metrix

Adds enterprise feedback management, case management and operational analytics Posted April 09, 2014

Perceptive Software launches Evolution

New platform for process and content Posted April 08, 2014

TheBrain goes mobile

Support for iPhone and iPad Posted April 04, 2014

SpringCM introduces Salesforce apps

Launches File it! and Get it! Posted April 03, 2014

Data Harmony unveils Version 3.9

Access Innovation division improves search efficiency Posted April 01, 2014

How to integrate ECM with ERP

In this article, we explain how to successfully integrate enterprise content management (ECM) with enterprise resource planning (ERP), using accounts payable (AP) as an example. Posted March 31, 2014

Is Customer Experience Only the Tip of the Iceberg?

We're often told that the best way to create advocacy and brand loyalty through business websites is by providing a vibrant, engaging customer experience. The benefits of creating compelling content and making it available on multiple devices and platforms have been well documented. But is content creation and delivery only the tip of the iceberg when it comes to producing dynamic, customer-facing digital experiences?. . . . Posted March 30, 2014

Guiding Principles for Automating Contract

An increasingly frequent "ask" from SpringCM customers is to shorten their contract-to-cash cycles. How much of this can you automate? Nearly all of it, we tell them. This is our sweet spot. And we have some terrific success stories. But to stop the back and forth that is the bane of contracts—physical handoffs, missing information, interminable delays—you'll need to do your part. . . . Posted March 30, 2014

Five Trends in Enterprise Video

Video is becoming a preferred vehicle through which enterprises communicate to their employees, partners, prospects, customers and more. In fact, according to Cisco, the sum of all forms of video will exceed 86% of global consumer traffic by 2016. And according to Gartner, the amount of video in the enterprise is increasing at rates varying from 50% to 200%, annually . . . . Posted March 30, 2014

How Smarter Processes Lead to Smarter Decisions

Every day, executives and other members of the global corporate workforce make uninformed decisions that result in revenue losses, exposure to risks, and impact the customer experience. It's not intentional as everyone wants to do a good job. Very often, poor decisions result from not having all the right information, an inability to connect business users together, and an absence of proper guidance at the time a decision needs to be made. . . . Posted March 30, 2014

Collaborative Businesses Succeed on an ECM Foundation

Business is inherently social: Every day, people work together, share ideas and communicate with each other and with customers and partners. And they do it in more ways and on more platforms than ever before. Teams and content are more and more decentralized, and digital information is increasing exponentially. The size of the digital universe is expected to roughly double every two years. . . . Posted March 30, 2014

Exploring the New ECM

We've addressed enterprise content management many times and many ways in these pages. But it's amazing to me how there's always something new to say. I put together a little panel to tell me about what's new and different in the ECM marketspace. Joining me were Theresa Kollath, VP of information management for ASG; Kimberly Edwards, product marketing manager (focused on customer experience management, she tells me) for OpenText; and Liz Kofsky, ECM product marketing director, also for OpenText. . . . Posted March 30, 2014

Expert systems for Mac

Exsys releases Corvid Core Posted March 27, 2014

Partnering for content optimization

Acrolinx and MadCap Software integrate products Posted March 25, 2014

Analytics improves design and production processes for BMW

Predictive analytics helps detect and fix vulnerabilities before new models are launched Posted March 24, 2014

Information lifecycle management from Infobelt

Data archiving and governance Posted March 24, 2014

Document Output and Print Management

Businesses spend a lot of money managing content, but few organizations are able to understand if that investment is translating to business success and making a difference to the bottom line. While this is a challenge for organizations across various industries, utilizing content management technologies can maximize business benefits for organizations. . . . Posted March 23, 2014

Bitrix24 broadens collaboration capabilities

Introduces new desktop app Posted March 21, 2014

Mobile marketing and analytics

Sitecore apps for iPad, Windows 8.1 tablets Posted March 12, 2014

Social customer service

Conversocial introduces Conversations Posted March 12, 2014

Taming a daunting database for job recruitment

Recruiters manage the candidate database more effectively Posted March 12, 2014

Video content platform for Microsoft suite

RAMP offers VCP for Microsoft Business Productivity suite Posted March 04, 2014

Predictive analytics for big data and big content integration

Attivio adds new module to its Active Intelligence Engine Posted March 03, 2014

The preventive power of analytics

Identifying at risk patients for earlier intervention and better care Posted March 03, 2014

Accusoft launches new viewer for SharePoint

Upgrades Prizm Content Connect for SharePoint Posted February 28, 2014

Contract analysis and management from Seal Software

Upgrades Contract Discovery and Analytics portfolio Posted February 27, 2014

Secure data exchange from Safe-T

Releases Safe-T Box 5.0 Posted February 26, 2014

Attensity unveils Analyze 6.3

Enhanced customer analytics Posted February 25, 2014

Cloud-based mobility management from CA Technologies

Designed to boost growth and innovation Posted February 24, 2014

Search and visualization for pharma, chem industries

Cambridge Semantics and ChemAxon join forces Posted February 19, 2014

SharePoint Backup 4.0 from Metalogix

Fast, purpose-built solution Posted February 18, 2014

Sitecore and Znode integration for e-commerce

Content management and product solution Posted February 13, 2014

Encrypted content search for SharePoint from Cryptzone

Results filtered according to user permissions Posted February 03, 2014

Acrolinx unveils V. 4.0 for further enhanced content

New analytics module introduced Posted January 30, 2014

Unlocking the Value of Information:
The Move from Content Management to Intelligently Managing All Enterprise Information—
A talk with David Mennie, Director of Product Marketing, EMC

David Mennie wasn't always the product marketing manager for EMC's Information Intelligence Group. Before that he (like me) was in the telecom industry, and he (unlike me) earned a masters degree in electrical engineering. So he brings to the marketing job an additional level of competence and knowledge. Posted January 30, 2014

MicroStrategy releases 'PRIME'

Cloud-based, in-memory analytics service Posted January 29, 2014

Accellion unveils kiteworks mobile solution

Mobile-first design, enterprise scalability and security Posted January 28, 2014

Complete customer experience management in the cloud

SDL launches unified suite Posted January 27, 2014

AvePoint releases DocAve Online Service Pack 3

SaaS platform for Office 365, hosted on Azure Posted January 23, 2014

Real-time predictive coding

Hot Neuron releases Clustify 4.0 Posted January 22, 2014

Metalogix offers free SharePoint migration tool

Introduces Migration Expert Posted January 21, 2014

Kofax introduces Mobile Capture Platform

Rapid development and deployment of smart capture apps Posted January 20, 2014

D&B and FirstRain partner for business data

Analytics to power D&B information products Posted January 16, 2014

KANA launches new LAGAN Enterprise

Designed for government "Digital First" initiatives Posted January 15, 2014
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