Join your peers at KMWorld 2018 in Washington DC. Save $200 off your KMWorld Pass with Early Bird pricing.

 

Serviceware Acquires SABIO, Integrates Knowledge Management into Platform



   Bookmark and Share

Serviceware SE, a European provider of software solutions for the Enterprise Service Management ("ESM") market, will take over all shares of SABIO GmbH, integrating knowledge management capabilities into its platform.

SABIO is a provider of knowledge management solutions with a Software-as-a-Service (SaaS) business model.

The acquisition will enhance Serviceware's leading ESM platform, open cross-selling opportunities, especially at national and international scale, and further accelerate international sales activities, including SABIO.

Serviceware will now offer its customers the possibility to continue to increase the efficiency of their services and significantly reduce their costs. The combination of the existing software from Serviceware with the SABIO solution offers the possibility to further improve service processes by means of artificial intelligence.

The knowledge management solution from SABIO will complement the existing digital modules of the Serviceware ESM platform, helpLine (Service Management), anafee (Financial Management) and Careware (Field Service Management).

CatCap advised the shareholders of SABIO during the acquisition through Serviceware SE.

The purchase price is paid by Serviceware entirely out of the existing liquidity.

For more information about this acquisition, visit https://serviceware.se/en/.