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New features include support for more languages and words Posted May 09, 2019

This latest KMWorld webinar focuses on AI and how to implement strategies for employees and customers Posted May 09, 2019

Enterprise Search is powered by Elasticsearch Posted May 08, 2019

OpenText cloud services will work with SAP Cloud Platform to harmonize data and content services Posted May 08, 2019

Microsoft Search applies AI from Bing and personalized insights surfaced by the Microsoft Graph Posted May 08, 2019

Connecting the seeker to the information she seeks is not a new problem. Interaction design has been a stumbling block since the age of the card catalog. Posted May 08, 2019

By unifying all aspects of data management for expedient, trustworthy access to data in a single platform, BI empowers much more than analytics. Posted May 08, 2019

Agile—a project management approach that stresses iteration, collaboration, and customer centricity—tops the list of innovations shaping KM programs. Posted May 08, 2019

The global market for information governance is expected to grow by more than 20% per year over the next 5 years, reaching $3.62 billion by 2023. Posted May 08, 2019

Enterprise Knowledge Practice Lead Mary Little outlines a methodology for implementing an effective knowledge management strategy in this clip from her presentation at KMWorld 2018. Posted May 07, 2019

This deployment benefits both new and existing Azure users as it provides the ability for existing users to easily scale robot deployments as needs change Posted May 06, 2019

To truly go digital, organizations must make their data intelligent—so that it is working for them, from acquisition throughout the entire document lifecycle. Posted May 06, 2019

The value you can extract from automation technologies is limited by the quality of upstream data captured as part of the document management process. Posted May 06, 2019

"Transforming physical documents into digital ones is hardly a revolutionary step. In and of itself, digitization cannot bring dead data to life. What is needed is a process that will put smarter practices and processes into place that will change existing data into intelligent, living metrics." Posted May 06, 2019

Some organizations are still undecided about whether they should build or buy an off-the-shelf solution, so here are the seven key issues to consider Posted May 03, 2019

The joint solution allows teams to glean sales information Posted May 03, 2019

This latest webcast explores cognitive computing and AI options Posted May 01, 2019

New machine learning capabilities identify customer pain points and outliers in CX data Posted April 30, 2019

This technology can monitor the competition, evaluate the strengths and weaknesses of editorial policies and support evidence-based decisions to guide changes to journal strategies Posted April 29, 2019

The service reduces the distance between the warehouse and end-user Posted April 26, 2019

New SolarWinds Passportal Suite is built for MSPs Posted April 26, 2019

Businesses can improve customer retention and accelerate digital transformation by engaging customers via their preferred channel Posted April 26, 2019

New framework improves UX and expedites organizations' ROI Posted April 25, 2019

New capabilities extend metadata management, data governance and data catalog reach for popular technologies Posted April 23, 2019

The acquisition will offer customers the ability to determine highly targeted audience segments to drive audience growth and generate new revenue streams Posted April 22, 2019

In a world where customers "crave self-service," having the technology in place to allow them to do this—and do it swiftly, efficiently, and correctly—is critical to satisfying customers. Posted April 19, 2019

Businesses rank customer knowledge before product and finance as the key to success. Effective knowledge management offers a way to make customers and companies happy, all at once. Posted April 19, 2019

Good CX is rooted in quickly delivering intelligent answers and insights. Customers depend on information being readily available and accessible. The three elements that make this significantly more achievable are content unification, NLP, and machine learning. In this time of limited patience and abundant competition, KM should not be overlooked as an effective tool for improving the customer experience. Posted April 19, 2019

Contextual knowledge can make the difference between delivering weak, generalized results and clear, targeted information. Well-maintained contextual knowledge can improve the speed, accuracy, and overall confidence in the knowledge base. Posted April 19, 2019

Toptal's expert network will leverage this new "digital workforce" to implement and automate repetitive, work processes and help solve critical business issues Posted April 18, 2019

The new service closes the loop in delivery, security, and custody Posted April 18, 2019

Conversation analysis system determines how companies can improve use of artificial intelligence and accelerate automation ROI Posted April 17, 2019

First National Bank Minnesota enables discovery and classification of sensitive data and improves its security posture Posted April 17, 2019

SharePoint governance is largely a manual process for 50% of organizations—indicating that there are many organizations that have yet to fully understand the governance capabilities of Office 365, according to AvePoint/AIIM research Posted April 16, 2019

This partnership supports legal and audit certainty in real time Posted April 16, 2019

Lenovo has turned to LevaData's Cognitive Sourcing Platform which will investigate how AI and machine learning impacts Lenovo's procurement procedures Posted April 16, 2019

One Med Chart is a user-driven universal medical record and health information repository designed to give individuals the ability to monitor, improve, and keep track of their health through a user-friendly wellness app Posted April 15, 2019

Businesses - SMBs in particular - can now use OnTask-enabled Brother devices to automate document workflows for remote collaboration, detailed workflow visibility and tracking of critical documents, and more Posted April 15, 2019

Connector accelerates access to, and deployment of, InterSystems IRIS data platform Posted April 15, 2019

Search360 allows users to search seamlessly across hosted and external catalogs, view results in real-time, compare items side-by-side and checkout for approval Posted April 12, 2019

Offerings to form standalone marketing and advertising technology company Posted April 10, 2019

This release brings forth a new paradigm in securing various types of deliveries where chain of custody and proof of delivery are critical Posted April 08, 2019

This new release supports tax compliance Posted April 08, 2019

As independent companies, Cask Government Services and Cask NX will better serve their customers and enable flexibility Posted April 08, 2019

There are lessons to be learned by companies of all sizes from the recent data leak involving Facebook users' data, said ASG's Rob Perry Posted April 05, 2019

The Alaris E1035 Scanner is the latest addition to the IN2 Ecosystem Posted April 04, 2019

Offers workflows, false positive remediation, and third-party communications Posted April 04, 2019

KMWorld 2019 is seeking experienced knowledge, content, search, and enterprise experts who can provide practical, hands-on information, case studies, and instruction Posted April 04, 2019

The strategic partnership is to address growing demand for enhanced CX and transforming the company's processes Posted April 04, 2019

Knowledge-enabled suite includes resource management, project delivery, proposal automation, VoC, and new WorkCenter dashboard Posted April 04, 2019
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