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Customer Relationship Management

In the five years we have offered the KM Promise and Reality Awards, we have received more than 1,000 submissions. Some of them described exquisite triumphs of technology and implementation; some of them sheer folly... Posted October 27, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Select Trend-Setting Products Posted August 23, 2006

Posted August 23, 2006

BEA acquires Flashline Posted August 23, 2006

Information Builders releases Resource Analyzer Posted August 21, 2006

InQuira 7.3 starts making a mark Posted July 19, 2006

Posted July 10, 2006

New solutions from Ultimus Posted July 05, 2006

Tririga unveils new version Posted May 08, 2006

Posted May 08, 2006

New version adds features Posted April 19, 2006

Posted April 17, 2006

TEMIS and Basis partner Posted April 01, 2006

Contact Centers In-Line validated Posted February 01, 2006

Contact Centers In-Line validated Posted February 01, 2006

Posted December 12, 2005

A brand new KMWorld.com Posted November 17, 2005

TEMIS and Basis partner Posted November 16, 2005

Posted October 01, 2005

Posted September 01, 2005

Posted September 01, 2005

Posted June 01, 2005

Posted May 09, 2005

Posted April 01, 2005

Posted February 01, 2005

Posted November 01, 2004

Kanisa6 for automated service resolution Posted September 01, 2004

Posted September 01, 2004

Posted July 01, 2004

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Posted May 01, 2004
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