| CATEGORY: Competitive Intelligence |
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Social selling
Dow Jones introduces new tool
Breaking News,
Posted 02 Dec 2009
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Text Analytics Drives Content Management Value
How many times have you searched the Web and received a laundry list of 34,000 hits? Have you ever looked beyond the first page or two of search results? Probably not. Much like a search on the public Web, sifting through the vast amounts of unstructured data in your enterprise content management (ECM) system can be an overwhelming and fruitless process.
Most company data is unstructured, and much of it often resides in enterprise content management systems. If it is leveraged properly, this valuable information can help your company improve customer satisfaction, gain competitive advantage, make better decisions and improve the overall productivity of knowledge and other workers. But the sheer volume of data housed in these repositories can render the information useless if your company doesn't have the tools to not only access this information, but also to analyze and extract relevant information...
Article,
Posted 01 Jun 2009
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What You Know...and What You Don't
A Brief Foray Into Text Analytics As We Know It
Scads of words have been written about "enterprise search," "knowledge management," "information access," etc. In fact, I am responsible for a scad or two myself.And, of course, it makes sense: When 90% of the information your company possesses is in the form of unstructured text files and email, plus more-or-less formal formats (contracts, PowerPoints, legal documents and marketing material, etc.), it's painfully obvious that tools to access that content will emerge as key components of the knowledge-worker toolset.
But what HASN'T been covered quite as well are the text-mining and analytic tools that exist to find content—and the many relationships between content objects—that are not yet part of the average, daily knowledge worker's regimen.The way it's often been put is this:SEARCH is useful when you know basically what it is you're looking for. A specific email... a contract for a specific deal...
Article,
Posted 01 Jun 2009
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KMWorld 100 Companies That Matter in Knowledge Management
Publishing this list is the most difficult project KMWorld undertakes every year, and I've been heading the effort since it began in 2000. Our somewhat informal judging process taps the individual and collective wisdom of colleagues, analysts, system integrators and even a selected group of users...
Feature,
Posted 01 Mar 2009
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KMWorld 100 Companies That Matter in Knowledge Management 2008
So why do these companies matter? Not necessarily because they are the most innovative, but that's a factor. Not because they are ahead of the curve on Enterprise 2.0 initiatives, but that's also a factor.Not because they are the most financially successful (that's not a factor), and not because they have the most efficient marketing engines—that's not a factor either.We have long held that the true essence of knowledge management is an attitude, a single-minded commitment to improvement.
Feature,
Posted 29 Feb 2008
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2007 KMWorld Promise and Reality Awards finalists
Selecting winners for these awards gets more difficult each year. When we handed out the first ones at the 2001 KMWorld conference, we received roughly 20 nominations for each category. The number of submissions has grown each year since then; we received more than 175 (both formal and informal) this year, and paring them down to these finalists was especially tough...
Feature,
Posted 01 Nov 2007
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KMWorld Trend-Setting Products of 2007
Assembling this list is never easy, but for the editorial colleagues, analysts, integrators and select group of users who chose which products belong on it, this year has been especially difficult.
Feature,
Posted 31 Aug 2007
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Unstructured BI
Business Objects to acquire Inxight
Breaking News,
Posted 23 May 2007
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Savvy services
Collective Intellect targets financial services
Breaking News,
Posted 21 Mar 2007
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KMWorld 100 Companies That Matter in Knowledge Management
About a year ago, Dr. Michael Koenig wrote in these pages that unlike many business “fads,” knowledge management didn’t fall into the typical 10-year pattern of boom and bust, with four or five years of explosive growth, followed by a slightly longer period of almost equally dramatic decline. His conclusion: KM is here to stay.
Feature,
Posted 01 Mar 2007
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2006 KMWorld Promise and Reality Awards finalists
In the five years we have offered the KM Promise and Reality Awards, we have received more than 1,000 submissions. Some of them described exquisite triumphs of technology and implementation; some of them sheer folly...
Feature,
Posted 27 Oct 2006
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