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Competitive Intelligence

New T-Switch enables organizations to deploy AI to drive better customer experiences while maintaining compliance Posted September 29, 2017

Klue has launched with $4 million in funding to address the problem of effectively collecting, curating, and distributing competitive intelligence. Posted September 27, 2017

Each year KMWorld identifies a host of technologies that we deem "trend-setting" in the broad sphere of knowledge management. Some of the technologies fall into such "hot" categories as artificial intelligence, machine learning and the Internet of Things. Others are more tried-and-true, providing increasing functionality in enterprise collaboration and information management, text analytics and search, compliance and information governance, customer service and support, business process management and case management. Posted September 14, 2017

KMWorld 2017 is co-located with Taxonomy Boot Camp, Enterprise Search & Discovery, SharePoint Symposium, and the Text Analytics Forum Posted August 03, 2017

KMWorld 2017 offers programming that focuses on leading-edge practices that enables attendees to gain knowledge to build strong organizations Posted June 29, 2017

The new AI capabilities will allow users to translate text in any language Posted June 28, 2017

New solutions combine the Hortonworks Data Platform with the IBM Data Science Experience and IBM Big SQL Posted June 14, 2017

SaaS solution puts advanced active machine learning capabilities help users unlock the value of social and voice-of-customer data Posted June 05, 2017

Four key new features in Tableau 10.3 Posted June 02, 2017

Enterprise content management capabilities from DocStar now embedded in Epicor ERP Posted May 30, 2017

Lighthouse and Discovia will help clients manage the cost of e-discovery, compliance, and risk management as data volumes and data types continue to increase Posted May 25, 2017

Artificial intelligence acquisition will enable new conversational interfaces for Cisco's collaboration suite Posted May 15, 2017

New product release offers AI conversational surveys, omni-channel case management, and CX-focused machine learning to support CX Posted May 03, 2017

New software helps human resources departments design more effective voice of the employee programs Posted April 06, 2017

New funding round will be used to accelerate R&D and further global expansion Posted April 03, 2017

Partnership allows pharmaceutical companies to derive competitive intelligence from Dow Jones Factiva content using Linguamatics NLP-based text analytics Posted March 30, 2017

New Confirmit Horizons capabilities improve ease of use and drive deeper insight discovery Posted March 24, 2017

Combination provides marketers with full content asset lifecycle management on a single platform Posted March 17, 2017

KMWorld's list of the 100 Companies that Matter in Knowledge Management for 2017 provides unique insight into the changing knowledge management market Posted March 09, 2017

Our annual list of 100 Companies That Matter in Knowledge Management features organizations that manifest innovation, ingenuity, resourcefulness, usefulness, collaboration, community, expertise and that help their customers attain such qualities. Posted March 01, 2017

Helps users find, understand, and trust information to improve confidence in the analyses based on existing data resources Posted February 10, 2017

Gives legal professionals secured control of the e-discovery process anywhere, anytime Posted January 31, 2017

Mobile solution integrates into retailers' mobile applications and store technology Posted January 11, 2017

New KMWorld survey results are presented in the Fall 2016 Edition of the KMWorld Buyers' Guide, a resource that is now available for download Posted November 29, 2016

Court Wire app now available on Eikon financial markets desktop Posted November 29, 2016

Web data harvesting platform now available as a cloud service Posted November 18, 2016

Extends customer engagement optimization portfolio to digital engagement Posted November 16, 2016

Addresses the challenges of exploring and discovering relevant information across the siloed repositories Posted November 16, 2016

Salience 6.2 adds emoji analytics, email processing, and enhanced named entity recognition Posted October 20, 2016

Posted September 01, 2016

Designated as the KMWorld Trend-Setting Products of 2016, the offerings listed here hold the promise for the marketplace—even if the marketplace has not yet realized it. Posted September 01, 2016

New reporting component takes verbatim comments and creates sentiment analysis Posted August 15, 2016

Lexalytics' SaaS text and sentiment analytics platform on Azure expands the options available to enterprise customers. Posted August 02, 2016

Summer 2016 release offers capabilities for quality and efficiency in RFP and content management Posted July 29, 2016

Organizations will be able to view transcripts of customer interactions alongside the rest of their information Posted July 14, 2016

New solution helps users assess risk and make informed decisions Posted July 05, 2016

Partnership will bring advanced document analytics to the U.S. Intelligence Community Posted June 01, 2016

Datawatch Monarch self-service data prep solution enables data analysts and business users to access, manipulate, and blend data Posted May 19, 2016

IntelliChief Analytics provides users with interactive visualizations to make it easier to report and analyze active documents Posted May 03, 2016

New capabilities help businesses predict customer loyalty and glean social media insights for better outcomes Posted April 27, 2016

Companies will deliver semantic information access solutions for both commercial and federal markets Posted April 22, 2016

The partnership allows both companies to offer users a solution for managing and accessing data Posted April 20, 2016

OpenText 16 updates a variety of features, making it a deep enterprise management platform Posted April 12, 2016

Product allows for full text extraction of all data without a dictionary or customization Posted April 12, 2016

Software improves how internal experts are identified and engaged using multiple internal systems Posted April 08, 2016

Experts form consortium to drive and promote innovations in cognitive computing, artificial intelligence (AI), and machine intelligence Posted April 06, 2016

Kofax TotalAgility 7.3 offers improved customer engagement, increases competitiveness, and streamlines operations Posted April 05, 2016

The update integrates the full scope of Thomson Reuters content and analytics into the Eikon workflow and visual experience Posted March 22, 2016

New solution profiles a firm's knowledge, experience and relationships Posted March 15, 2016

As knowledge management evolves, so does our list of 100 Companies That Matter in KM. Posted March 01, 2016
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