Competitive Intelligence

Innovit Introduces Product Information Management System

PIM Lite enables suppliers with tools to better manage product data Posted April 13, 2018

TCN Enhances Cloud-Based Contact Center Platform with Speech Analytics

TCN Speech Analytics, powered by CallMiner, will help uncover insights to improve contact center agent performance and customer experience Posted April 10, 2018

Machine Learning Challenges will be Explored in Data Summit 2018 Keynote

Data Summit will take place May 22-23, at the Hyatt Regency Boston, and the Cognitive Computing Summit will be co-located at the event Posted March 30, 2018

Clarabridge Announces Platform Updates to Enable Deeper Customer Insights

Enhancements provide tools to detect and prevent customer churn Posted March 20, 2018

Yotpo Releases Customer Analysis Solution

Insights allows businesses to tap into artificial intelligence for customer insights Posted March 20, 2018

Anexinet Enhances Listenlogic with AI and Ensemble Machine Learning Capabilities

New improvements turn internal and external unstructured data from all omni-channel sources into meaningful sales and customer service insights Posted March 08, 2018

Empolis, Stefan Wess, CEO Explains AI and Big Data Technologies Key Role in the Digital Revolution.

Posted March 08, 2018

Attivio, Stephen Baker, CEO Discusses AI-Powered Search Solutions.

Posted March 08, 2018

KMWorld 100 Companies That Matter in Knowledge Management 2018

The companies we have chosen this year have proven their stuff. Posted March 08, 2018

Infutor Unveils ID Max Making it Easier to Identify Information

ID Max will help marketers grab data Posted March 02, 2018

Maana Launches Knowledge Graph Platform with Self-Service Capabilities

Maana Q provides knowledge workers with a intuitive user experience Posted March 01, 2018

Canopy Health Reduces Costs and Improves Patient Experiences with Progress Health Cloud

Canopy selected Progress Health Cloud to streamline patient digital experiences Posted February 28, 2018

Pitney Bowes Improves Data Accessibility

The new Software and Data Marketplace aims to eliminate current market data challenges business leaders face Posted February 15, 2018

Cognitive Computing Summit is Coming to Boston May 22-23, 2018

Cognitive computing promises to change how we live and work dramatically—but how should organizations prepare now and where should resources be placed to get the greatest return in the coming era of cognitive computing? Posted February 09, 2018

Copyright Clearance Center Launches RightFind Insight

Solution harnesses semantic enrichment of documents with full-text search to accelerate the delivery of relevant scientific content and discovery of insights Posted February 08, 2018

Using NLP to fill health information gaps

Posted February 05, 2018

NetDocuments Announces AI Marketplace with Kira Systems Participation

Gives lawyers insights to relevant or risky language in documents, and CIOs flexibility to deploy solutions optimized for the task Posted January 31, 2018

Getting Ready for the New General Data Protection Regulation

GDPR raises several risks for companies Posted January 16, 2018

BIA Buys U.S. Legal Support’s eDiscovery and Computer Forensics Division

U.S. Legal Support clients now have access to comprehensive solutions that cover all aspects of the eDiscovery process in one place Posted December 20, 2017

LexisNexis Adds Lex Machina’s Attorney Analytics into Online Legal Information Solution

Lex Machina Legal Analytics platform helps to give attorneys an advantage at trial Posted December 19, 2017

Axway Adds More Than 40 New Enhancements to AMPLIFY Data Integration and Engagement Platform

Improvements span API management, file transfer, application development, and data analytics capabilities Posted November 21, 2017

TIBCO Snaps Up Alpine Data

Adds Collaborative Project Management for Advanced Analytics Posted November 20, 2017

Medallia Delivers Insights from Unstructured Data to Fuel CX Innovation

Companies can now embed text analytics into the daily operations of the organization Posted November 15, 2017

Clarabridge Announces Platform Updates for Customer Sentiment Analysis

Enhancements to text analytics engine make it easier understand customer sentiment and identify root causes to drive brand loyalty Posted November 09, 2017

LatentView Analytics Partners with Arvato Financial Solutions to Drive Digital Transformation

Companies will collaborate to provide market-leading analytics services and strategic consulting to financial service organizations Posted November 07, 2017

Intel Capital Joins $7.6 Million Series A Round for Amenity Analytics

Natural language processing AI platform delivers key insights from any kind of text Posted October 30, 2017

Adobe Target Expands Actionable AI Insights

New reports allow users to tap into the thought process of the machine-learning algorithms beneath Auto-Target and Automated Personalization Posted October 19, 2017

Pega Helps Businesses Mitigate Risk with AI Transparency Controls

New T-Switch enables organizations to deploy AI to drive better customer experiences while maintaining compliance Posted September 29, 2017

Klue Emerges from Stealth Mode to Improve B2B Competitive Intelligence

Klue has launched with $4 million in funding to address the problem of effectively collecting, curating, and distributing competitive intelligence. Posted September 27, 2017

KMWorld Trend-Setting Products of 2017

The offerings on our list of 2017 KMWorld Trend-Setting Products result from innovation and imagination, as well as from evolution, gaining additional features over time. The products reflect the ingenuity of the developers and the diversity of invention. More than anything else, our 2017 Trend-Setting Products have captured our attention because of their ability to meet business needs by transforming information into insight. Posted September 14, 2017

KMWorld Unveils 2017 Conference Program

KMWorld 2017 is co-located with Taxonomy Boot Camp, Enterprise Search & Discovery, SharePoint Symposium, and the Text Analytics Forum Posted August 03, 2017

Registration is Now Open for KMWorld 2017

KMWorld 2017 offers programming that focuses on leading-edge practices that enables attendees to gain knowledge to build strong organizations Posted June 29, 2017

Sinequa Integrates Google Translate and IBM Watson Alchemy to its Search Platform

The new AI capabilities will allow users to translate text in any language Posted June 28, 2017

IBM and Hortonworks Expand Partnership for Better Analytics

New solutions combine the Hortonworks Data Platform with the IBM Data Science Experience and IBM Big SQL Posted June 14, 2017

Converseon Advances AI-Based Text Analytics

SaaS solution puts advanced active machine learning capabilities help users unlock the value of social and voice-of-customer data Posted June 05, 2017

Tableau Expands Data Connections to Include PDFs

Four key new features in Tableau 10.3 Posted June 02, 2017

Epicor Brings Cloud-Based Document Management to ERP

Enterprise content management capabilities from DocStar now embedded in Epicor ERP Posted May 30, 2017

E-Discovery Vendors Join Forces

Lighthouse and Discovia will help clients manage the cost of e-discovery, compliance, and risk management as data volumes and data types continue to increase Posted May 25, 2017

Cisco to Acquire MindMeld for $125 Million

Artificial intelligence acquisition will enable new conversational interfaces for Cisco's collaboration suite Posted May 15, 2017

Clarabridge Improves Customer Experience Management with New Capabilities

New product release offers AI conversational surveys, omni-channel case management, and CX-focused machine learning to support CX Posted May 03, 2017

Text Analytics Provider Lexalytics Announces HR Industry Pack

New software helps human resources departments design more effective voice of the employee programs Posted April 06, 2017

Enterprise Contract Management Vendor Icertis Scores $25 Million in Series C Funding

New funding round will be used to accelerate R&D and further global expansion Posted April 03, 2017

Linguamatics and Dow Jones Expedite Pharma Industry Research with NLP-Based Text Analytics

Partnership allows pharmaceutical companies to derive competitive intelligence from Dow Jones Factiva content using Linguamatics NLP-based text analytics Posted March 30, 2017

Confirmit Provides Insights Through Text Analytics Innovation

New Confirmit Horizons capabilities improve ease of use and drive deeper insight discovery Posted March 24, 2017

Aprimo Acquires ADAM Software

Combination provides marketers with full content asset lifecycle management on a single platform Posted March 17, 2017

KMWorld Announces the 100 Companies that Matter in Knowledge Management for 2017

KMWorld's list of the 100 Companies that Matter in Knowledge Management for 2017 provides unique insight into the changing knowledge management market Posted March 09, 2017

KMWorld 100 Companies That Matter in Knowledge Management 2017

Our annual list of 100 Companies That Matter in Knowledge Management features organizations that manifest innovation, ingenuity, resourcefulness, usefulness, collaboration, community, expertise and that help their customers attain such qualities. Posted March 01, 2017

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