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Business Process Management

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Symtrax announces Compleo Layout Posted September 01, 2010

Business analytics, process optimization Posted August 23, 2010

Boosts content capture, management and flow Posted August 16, 2010

Early case assessment, review and metrics Posted August 16, 2010

AvePoint and Summit 7 Systems Posted August 11, 2010

Metastorm enhance EA, BPA and BPM Posted July 21, 2010

Metastorm M3 features collaborative capabilities Posted July 14, 2010

Enhances BPM platform Posted June 24, 2010

An "information-advantaged" company is one that uses information more effectively than its competitors. The Leadership Council for Information Advantage released a report this month that discussed how to turn information into a competitive advantage. While it is a high-level goal, the recommendations were concrete and merit consideration. One source of rich information is the data that is contained in paper or electronic documents. In this article we'll discuss how case management technologies such as capture and process automation and can help organizations use information for competitive advantage.

The information within a document is enormously valuable, but if it exists only on paper or locked in an electronic format like Word or PDF, it is difficult to use. When data is transferred to business systems using manual data entry and tagging/classification, you are throttling your productivity with manual steps that are expensive, slow and error-prone. . . .
Posted June 22, 2010

First, some definitions: Business process management (BPM) is a discipline that confronts inefficient, rigid and error-prone enterprisewide business processes. It provides techniques, methods and tools to model, automate, implement and optimize these processes to improve operating effectiveness and agility and bolster business results.

Enterprise content management (ECM) is a discipline to manage and publish structured and unstructured content created by humans and applications in a meaningful way. It uses strategies, methods and technologies to capture, archive and deliver content according to an organization's business processes.

BPM and ECM must work together to bring agility to the business, flexibility to changing environments and the ability to manage information to create business success.
Posted June 22, 2010

It's a hoary cliché (in fact, "hoary cliché" is a hoary cliché) that the paperless office is about as likely to happen as the paperless bathroom.There are plenty of folks out there, like Theresa Kollath, director of product management for ASG, who are willing to address—and try to solve—the many challenges that businesses face when trying to overcome their dependence on thinly pressed sheets of crushed wood pulp.I spoke with Theresa at length the other day, and I'll try not to interrupt her words too often. But I probably will."More of our customers than you would think are still involved in paper. There are folks who are still creating custom communications in the process of issuing, say, a new mortgage. In that case, there is a large amount of forms, and someone has to initial the bottom of each page. Much of it is boilerplate, but things such as the exact terms and conditions, the interest rate, anything that comes to attention after a review of your credit rating. . . . Posted June 22, 2010

Ektron launches eIntranet Posted June 15, 2010

Desktop Integration, open WCM Posted June 14, 2010

Extends reach of search-based applications Posted June 02, 2010

Expands and enhances capabilities Posted June 02, 2010

PaperThin introduces CommonSpot 6.0 Posted May 17, 2010

Muse Global upgrades Content Machine Posted May 17, 2010

Global 360 extends and enhances Posted May 05, 2010

Posted May 05, 2010

Axceler introduces ControlPoint 3.8 Posted April 19, 2010

Global 360 introduces analystView 3.0 Posted March 22, 2010

Software AG christens new solution Posted March 08, 2010

Introduces LiveCycle Managed Services Posted March 01, 2010

When we established our list of 100 Companies That Matter 10 years ago, "knowledge management" was just beginning to be a recognized term in the boardroom. KM is not now (nor will it ever likely be) a household word. Nor is it an application. It's an attitude, a commitment to excellence and innovation shared by the companies, large and small, on this list. A decade ago, a lot of vendors were so intoxicated by their technology that they tried to woo their customers with dazzling features, capabilities they thrust upon clients without fully understanding their legitimate needs. Now, in 2010, that's no longer true. The firms on this list are true solution providers that are dedicated to understanding what their customers need and delivering elegant technology for the requirements of the knowledge economy... Posted March 01, 2010

Metastorm introduces ProVison 6.2 Posted February 17, 2010

Posted February 01, 2010

Organizations have a broader vision of how BPM can be used across the enterprise. They may still start with one department, as has been typical in the past, but the plan is to deploy BPM pervasively... Posted February 01, 2010

Posted January 27, 2010

Latest addition to Open Text lineup Posted January 20, 2010

Posted January 13, 2010

Posted January 06, 2010

Improves customer experience and employee productivity Posted December 28, 2009

Open Text expands solutions for Oracle Posted December 21, 2009

New research from Aberdeen Group validates what many business and IT leaders have discovered for themselves: accelerating process improvement efforts through business process management (BPM) is yielding significant returns as organizations continue to grapple with the unstable global economy. The new report, called BPM Accelerated: Slashing Cost and Time with Agile Business Processes, shows that "companies that have developed the organizational maturity and are leveraging the right tools..." Posted December 15, 2009

"A funny thing happened on the way to becoming successful: despite our best corporate governance, we got sued," said Stuart Taylor, National Journal columnist. The not-so-funny part is that despite their best intentions, companies do get sued: the average Fortune 2000 company is involved in more than 100 legal matters at any given time. Many company executives and managers have attended seminars on compliance, risk and retention policies... Posted December 15, 2009

At its core, business process management (BPM) is a basic sequence of activities characterized as having measurable inputs, added value and measurable outputs. The activities, which can cross organizational boundaries, are repeatable, definable and predictable. Because of its ability to deliver on cost reduction, increased productivity, higher customer service levels and a respectable return on investment, more and more organizations are recognizing the value that BPM provides... Posted December 15, 2009

In the early 20th century, Henry Ford revolutionized manufacturing when he installed the first moving assembly line at his automotive plant near Detroit, Michigan. However, the assembly line concept had existed for centuries. From the Chinese Terracotta Army, assembled in 210 BCE, to sewing machine and bicycle manufacturing in the mid-1800s, the modern assembly line was the culmination of wildly divergent experiments with interchangeability, creativity, innovation and logic... Posted December 15, 2009

The recession has taken its toll. The pain it has caused is universal and has touched everyone in the modern world at some level—both personally and professionally. On a personal level, wealth has deteriorated, financial stress has increased, and even for those lucky enough to still be employed, the anxiety over the uncertain and volatile economic conditions is ever-present. On a professional level, the way we do our jobs and run our organizations has changed... Posted December 15, 2009

I've been writing these opening articles ("overture essays," we call them, somewhat pretentiously) for many years now. And increasingly, when I approach the prospect of digging down into a subject we've covered before—such as this one, business process management, or BPM—there's a moment when I think: "What else can be said about this subject that hasn't already been said?" And I'm always wrong... Posted December 15, 2009

Facilitates early case assessment Posted November 23, 2009

Caspio releases V. 6.5 Posted November 16, 2009

Blends project management within BPM Posted October 28, 2009

Posted October 28, 2009

Bridgeline Software introduces V. 2.8 Posted October 21, 2009

SpringCM debuts 2010 connector Posted October 21, 2009

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