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Business Process Management

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Deploys Integrify's enterprise request management solution Posted November 24, 2014

Visa deploys Kofax TotalAgility Posted November 10, 2014

Integrated suite of applications and specific public sector functionality Posted October 27, 2014

Mobile apps are becoming the de facto way of doing business. Both your customers and employees demand them, and you can be sure your competitors are moving to deploy mobile apps to streamline processes both within the organization and outside to engage both customers and partners. Supporting improved productivity; greater customer engagement; less cost and greater ease of doing business—mobile apps can give you a significant competitive advantage. . . . Posted October 24, 2014

We all know that traditionally the success of a business hinges on having happy customers and positive feedback. But the arrival of social media has changed the goal posts somewhat. Customers now have a say in the brands they like. They can influence a campaign by sending their thoughts around the globe at the click of a mouse. This has forced companies to look carefully at their customer service strategy to ensure they know what is being said about them 24/7 and that they can react quickly Posted September 29, 2014

Launches Juvo Care Performance Platform Posted September 08, 2014

Enhanced e-sig, fraud detection Posted September 02, 2014

Delivering functionality for handling service requests, permits and licensing, work orders and assets Posted August 25, 2014

Deploys Integrify for enterprise request management Posted August 18, 2014

The most important contribution management needs to make in the 21st century is similarly to increase the productivity of knowledge work and the knowledge worker." —Peter F. Drucker, Management Challenges for the 21st Century. Posted August 06, 2014

Releases ProcessMaker 3.0 Posted July 22, 2014

BP3, Sixtree and Fluxicon join forces for Activiti Posted July 21, 2014

Alfresco, Generis and USDM partner Posted June 17, 2014

Eccentex and Genesys partner Posted June 11, 2014

Better content sharing and collaboration in the cloud Posted June 04, 2014

Integration between engineering teams and organizations in the supply chain Posted May 28, 2014

Pegasystems upgrades SFA platform Posted May 26, 2014

Meeting the needs of IT, communications, facilities and fleet departments Posted April 28, 2014

Any K2 task across any process Posted April 16, 2014

New platform for process and content Posted April 08, 2014

Releases Process Suite Posted March 20, 2014

No-code workflows Posted March 17, 2014

Provide physicians with ready access to pertinent information Posted March 17, 2014

Kofax takes to the cloud Posted March 10, 2014

Red Hat launches JBoss BPM Suite 6 Posted March 05, 2014

Releases Safe-T Box 5.0 Posted February 26, 2014

Avoids high development and maintenance costs Posted February 19, 2014

Check deposit, bill pay, new customer onboarding, new account openings and mortgage application processing Posted February 10, 2014

MicroPact upgrades entellitrak platform Posted February 04, 2014

"Our clients are carrying out transactions such as processing credit card data, so we have to ensure a high level of compliance in our support. Posted January 31, 2014

Deploys BP Logix's Project Director to keep pace with grow Posted January 27, 2014

Omni-channel program is designed to accept unemployment claims via the state's call center or online through a self-service portal Posted January 22, 2014

Introduces Migration Expert Posted January 21, 2014

Rapid development and deployment of smart capture apps Posted January 20, 2014

Designed for government "Digital First" initiatives Posted January 15, 2014

Combines process automation, native mobile application access and a social collaboration interface Posted January 13, 2014

Building a data-driven competitive advantage in the industry Posted January 08, 2014

Shopping for gifts, groceries, and everything great and small is now not only 24/7, it's also mobile. The smartphone-as-a-wallet is rapidly changing the way we can pay for purchases: m-commerce (mobile commerce) has arrived. Sweet. I'm happy to not have to juggle a phone and a wallet everywhere. But when we process professionals take a look at this, what do we see behind the convenience? There are significant process challenges behind the app that allows us to pay with our phones. The purchase process needs to work—securely and simultaneously—with. . . . Posted January 05, 2014

It's no secret that productivity is the key to successful business. More and more companies nowadays are turning to automating process management to facilitate business growth, increase productivity and reduce costs. They pay close attention to the business process management (BPM) concept—a systematic approach to making an organization's workflow more efficient and improving business performance outcomes and operational agility. . . . Posted January 05, 2014

Technology analysts and consultants don't like to keep things simple. It's pretty obvious, really, since "simple" isn't good for their business. The same goes for customer experience, where toolkits and practices have emerged that cover business culture, strategy and governance as a means of achieving customer satisfaction and loyalty. But sometimes keeping things simple is a better approach. Most businesses are looking for quick wins to justify further investment in customer experience initiatives. It is possible to transform customer experience by focusing on only two key areas: process improvement and empowering your employees. . . . Posted January 05, 2014

Today's economic landscape is characterized by extreme competition, demanding customers, commoditization of products and services and pressure to cut costs. There is an increasing pressure on every organization to do more with less.

In such a demanding and competitive environment, an organization's success depends on its ability to achieve efficiencies through effective management of its business processes. The market share and competitive leadership of the organization depends on the continuous improvements and optimization of its processes. Agility and operational performance are the need of the hour for today's businesses. . . .
Posted January 05, 2014

The past couple of years have seen a fairly dramatic shift away from process-first BPM approaches toward more dynamic case management solutions. Why the shift? Why is the market turning?

One reason is flexibility. Organizations require systems that can accommodate the variability of real-world business scenarios that are collaborative, information-intensive, subjected to incremental changes, driven by outside events, and responsive to progressive requests from knowledge workers. While BPM is excellent at codifying processes, it is not an optimal tool for accommodating variability and incremental change in real time. . . .
Posted January 05, 2014

There's been a nearly invisible shift in the business process business, but it is having an enormous impact. Business process management (BPM) is a deeply ingrained support mechanism behind almost every transaction in every organization. . . . Posted January 05, 2014

Unveils platform Version 7 Posted December 09, 2013

To acquire mobile device management provider Fiberlink Communications Posted November 26, 2013

Build and manage native, enterprise BPM applications Posted November 19, 2013

Broader data acquisition, enhanced exploration and distribution capabilities Posted November 18, 2013

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