V8 gets juicier

Enigma has released the latest version of its V8 platform, which is designed for companies that manufacture, service and/or operate complex equipment that requires ongoing maintenance and repair.

Version 8 Release 2 provides customers with more options for tailoring their implementations to meet individual content delivery workflows and/or enterprise integration requirements, says Enigma. The offering combines parts and maintenance information from multiple data systems and dynamically delivers a complete, up-to-date support resource for a specific product or an individual piece of equipment.

Enigma says its new 3C platform ties into diagnostics, inventory and parts ordering systems, streamlining both scheduled maintenance and emergency repairs, including troubleshooting, fault isolation and parts procurement. Built-in collaboration functionality ensures that service organizations capture the internal knowledge of their users by enabling them to add, update and share best practices and product feedback right alongside the referenced content. Release 2 of Version 8 includes support for Linux and IBM WebSphere Application Server Version 5 as well as new access control and print-on-demand capabilities.