Teamwork powers PeopleSoft CRM

ePeople has developed Teamwork for PeopleSoft CRM Sales 8.8, a team-selling solution said to maximize sales opportunities by taking advantage of enterprise knowledge, expert resources and best practices.

ePeople claims its new software addresses the sales challenge posed by the complexity and range of today's product and service solutions sold to major accounts, which often require the coordinated effort of expert resources across several disciplines. Further, ePeople says its new product enables companies to effectively close deals and shorten sales cycles by building upon the knowledge and coordinated execution of their best resources.

ePeople explains that Teamwork provides a collaborative work space where members of the sales team and subject matter experts can assemble to resolve issues or brainstorm. Resources outside the organization such as a business partner that has insight to either the client or the competition can easily participate in the discussion using any common messaging device including Microsoft Outlook, cell phone, pager, PDA or e-mail. All information is retained within PeopleSoft Sales CRM, which integrates directly with ePeople Teamwork.

If the best resources aren't known, ePeople says, Teamwork assists in identifying key experts across the enterprise based on knowledge, as well as past experience, enabling companies to quickly build a response team to resolve issues. Every interaction that takes place in the work space is automatically captured and immediately reusable for future deals, eliminating the time wasting task of recreating information that already exists in the organization.